Customer Ratings & Reviews

Excellent laptop with smooth run on heavy vfx and gaming and robust programming capabilities

Not a true 4k player. Great picture though. Maybe good for gaming.

I was very excited in 2022 when I got my 16" M1 Pro Macbook Pro. It was big and beautiful piece of tech that was vastly different from my Macbook Air; it had an incredible screen, and while performance on my MBA was never an issue, the M1 Pro laptop removed any doubt of potential issues. And it was THICK: I actually named it CHONK (yes, all capitals) because it was so beefy. There's something really nice about big, beautiful laptops. Laptops have been getting smaller and smaller ever since their introduction, and with so much focus on decreased size and weight, it's easy to forget how great a larger laptop can be. So yes, I'm a big fan of Apple's computers, and have been for a while. That said, the Dell Premium 16" is the first non-Mac laptop I've used in a long time that I think might give those larger Macbook Pro's a run for their money. Note this isn't about Windows versus Mac (necessarily)–I'd argue that the latest updates of Windows 11 have made the user experience of Windows almost as flawless as MacOS (relatively speaking, adjusted for the core differences in the two operating systems). Microsoft has done a great job the last few years making subtle tweaks to Windows to make it as stable as it has become. No, this isn't about the operating system: this is more about the hardware and user experience of that hardware that makes the Dell Premium 16" one of the first real competitors to the Macbook Pro when it comes to the robustness of design. I'm going to start with the screen, which is big and beautiful. The 16:10 aspect ratio definitely feels different from a more standard laptop aspect ratio of 16:9 thanks to some more vertical workspace for tasks. It is technically 4K, but with additional vertical pixels. The screen's bezels almost fade away while you're using it, as they are extremely thin all the way around; they are slightly thinner on the sides than the top and bottom, but the bottom bezel seems smaller than it is due to the way the lid is hinged against the rest of the laptop. The keyboard is lovely, but only if you're used to the keyboard design in Dell's "premium" laptops. I've been a big fan of Dell's XPS computers for several years now (having owned two of them), and the keyboard on the Premium 16" emulates that style. And, my work laptop is a Dell Latitude 94xx, which uses a very similar keyboard design… so I am very comfortable typing on this keyboard for long periods of time. That said, it is probably something that users would identify as polarizing… personally, I'm a big fan, but I could see how some users would really detest it (my wife is one of those). I also love how it looks: classy yet simple…it's as if the keyboard isn't a separate component, rather, just some cuts made into the entirely flat surface of the laptop's deck. And speaking of polarizing–let's talk about the capacitive touch row of function buttons above the keyboard. They are…fine. Apple tried this years ago with the Touchbar, and I recognize that this is NOT the same thing…but the biggest complaint I had about the Touchbar was a missing physical Esc key. The same sentiment exists here: there are certain keys which should remain physical keys, Esc being one of them. And because this is Windows, keys like Home, End and Delete also fall into that category. I can live with it, but it's probably my biggest gripe about this laptop. Now, let's talk about the touchpad. As a former XPS Plus user, I absolutely LOVE how the touchpad is seamless across the deck of the laptop, similar to the keyboard. Again: sleek and smooth. It also seems substantially larger (relative to the keyboard) than earlier XPS Plus designs, and it seems that Dell has done a great job dialing in the palm rejection software to prevent accidental cursor jumps while typing. I have for many years been looking for a true Apple touchpad competitor, and Windows laptops every year are getting closer and closer. It's not there yet, but soon, regardless of platform, we'll have access to a flawless user experience when it comes to touchpads. (As a side note, I also love how easy it is to clean the Premium 16" due to the design of the touchpad and keyboard. I am often horrified by how dirty my coworkers let their computers get, and Dell makes frequent cleaning quick and simple due to reduced creases / recesses in the deck.) I/O is another area I have to deduct a few points from an overall score for this device. For a device of this size with this price tag, not having an HDMI port is bothersome. Thunderbolt 4 support is great, and is available in all three onboard USB-C ports…but for MOST external monitors, some sort of adapter is still going to be required to connect this laptop. I don't love that. I recognize that performance is important too, and I haven't spent much time on it. That said, this price tag gets you some elite level specs: 1TB of SSD storage, a dedicated GPU with 8GB of memory, 32GB RAM and an Intel Core Ultra 7 Series 2 processor. There are certainly gamers and professionals for whom this would not be sufficient spec for their day to day, but those folks are going to be fewer than pretty much everyone else, for whom these specs are excellent. And while I didn't say much about audio performance, I will admit that the speakers in the Premium 16 left me a bit underwhelmed; they felt hollow and tinny, and while they get plenty loud, I'd much rather have headphones on when consuming media on this device. Price is the catch, of course. This device lists at $2700 on Best Buy's website at the time of this writing, and that seems appropriate for the top tier experience that the laptop provides (along with the price spikes we've seen in recent months across most industries). I would prefer see this device in the $2000-$2500 range, and would not recommend purchasing it at full price; in a few months I'm sure it will start receiving discounts and would be a good purchase at 10%-20% less than its MSRP. But, despite a handful of shortcomings and nitpicks, I really, REALLY like this machine. It's not as portable as some other laptops, but it lives up to its name by giving you a premium user experience, if you can afford it.

I was looking for a laptop that I can use at work, on the go and at home and that is why I landed on this Dell 16" touch screen laptop. Right out of the box you will notice how well built and sturdy this laptop is. It definitely has a high end feel to it. Once you get it fired up, the next thing that will get your attention will be the 4k OLED screen. The 4K OLED 120 Hz screen is definitely one of the standout features. This laptop produces rich, vivid colors, with good contrast (deep blacks). This is perfect for video editing, photo work, streaming, or just watching in high quality videos on the go or at home. The keyboard is also a nice feature. Super responsive and I always like it when it has the ability to light up. Once you fire it up, you will also notice how quiet it is. The only time I heard the fan kick on is when I was gaming. I don't usually carry the power brick to this laptop, so it is easy to transport between work and home. Once you get everything set up, you will notice how well it runs. The Ultra 7‑255H is a high‑end CPU, and with 32 GB RAM and fast SSD, the machine handles demanding multitasking, productivity workloads (office apps and multiple screens) with ease. Gets the job done at work and at home. The cameras and speakers are well‑done for their class of laptop. It has good webcam quality (1080p) and audio that works well for media and meetings. This is not a gaming laptop, but it can handle games that don't require too much processing power. The only downside to this computer is the battery life, but that is to be expected with these types of specs. Overall, this Dell Premium 16" touch screen laptop is a very good laptop. It excels at what it’s built for: sleek design, strong CPU performance, excellent OLED screen, and good all‑round usability. I highly recommend this laptop if you are in the market for a machine that you can use at work, on the go and at home.

First off, I have a dedicated gaming laptop that I will compare this Dell with. Overall, this is a very nice laptop that is capable of nice and smooth gaming. Multi tasking is a breeze and the screen quality is fantastic. Opening up the packaging, you notice the premium look and feel. The laptop has a good weight to it. Initial startup goes as planned but the updates do take a bit initially and take around a week of random updates to finish (more on this in a second). The back lighting on the keyboard is great with the F buttons being "touch" up top, as is the mouse pad! This is a fantastic look and feel that adds to the premium feel. The keyboard is nice and quiet, but is missing the number pad to the right, which took me a second to get used to. However, the speakers are to the sides and have to be the best sounding speakers on a laptop I have ever heard. Gaming, videos, multitasking, multi windows., no problem. WIFI 7, no issues and FAST. The laptop will even pick the best signal to maintain quality. Now, I did have an issue where the laptop would randomly freeze and I found that this is where the updates would start and freeze up the laptop. No big deal as now they have stopped and this beast is running smooth. Battery life is great, lasting a few days. My final quirk, this thing does not have a USB-A port for things like external mice. I did have an adapter laying around so that turned out to not be an issue. Just FYI. This is now my go to laptop for everything, including quick gaming sessions. Great job, Dell!

The laptop works as expected—startup is fast, the screen is clear, and the battery lasts through a full day of light use. It is fairly heavy but not to the point of being a problem. Setting it up out of the box was simple, and walked me through each step. The touch screen responds quickly to taps and swipes, and scrolling through documents or zooming in on images feels natural. It doesn’t replace the keyboard or touchpad for longer tasks, but it makes quick navigation easier. The hinge feels sturdy when leaning screen back. It charges quickly and the battery life is excellent with moderate use. The photo editing options are easy to use and include just about all features I'd want to use. Also has AI capability to change your photos backgrounds. I've played games on it and it performs the same as if I were searching the Internet or creating a document. There is no lag time. Sound quality is clear for video calls and casual media use, though I would recommend headphones for music. The webcam works well for meetings, and the built-in microphone does it's job.

he Dell Premium 16 is a well-built laptop with a beautiful OLED 4K (120 Hz) touch screen and a glass keyboard/touchpad.  It looks very similar to a MacBook Pro except the Dell is even nicer.  It comes with a Nvidia RTX5050 GPU (8GB DDR7), 32GB of system memory, and a fast 1TB SSD.  The keyboard has a row of lights above the top row that serve as the function keys. In operation, the Dell was able to play the latest games well at 1080P and medium settings.  Local LLMs also ran quickly within the VRAM limitations of the GPU.  Locally run photo/text to 3D and graphics programs such as Hunyuan3D2 and blender, etc. ran quickly.  All other uses such as web surfing, office applications, etc. ran well. Although the laptop is beautiful and offers very good performance as described above,  I feel that the Dell Premium 16 is somewhat of a component mismatch for its price.  The screen is 4K but the RTX5050 GPU is not capable of satisfactorily playing AAA games at that resolution.  Something like an RTX5070ti or a RTX5080 would seem to be better suited and more capable for the price. If you are looking for a premium laptop that is beautiful and quite capable but does not have the highest level performing GPU for games, I recommend considering the Dell Premium 16.

As both a full-time teacher and a small business owner, my day is jam packed with lesson plans, spreadsheets, video calls, and the frequent late-night brainstorm. My busy schedule and mix of activities means I need a machine that can keep up. Something that doesn’t just survive the workload, but thrives in it. After a year of wrestling with a flimsy, crash-prone device that got the job done (most of the time), I finally upgraded to the Dell Premium 16. From the moment I powered it on it didn’t just meet my expectations. It quietly redefined what I expect from a laptop. The Dell Premium 16 feels like a device built with intention and attention to details. Initially, I was concerned with the size and heft. Jumping from a super slim, lightweight 14” device to this was a big leap. After using it though, I’ve come to appreciate that it feels solid and reassuring, with just enough heft to promote durability without sacrificing portability. With its sleek and modern design, it feels at home in the classroom, a client meeting, or chilling on the couch. It has clean lines, minimal branding, and no unnecessary frills that might snap off or wear down over time. Every detail, from the smooth hinge mechanism to the Platinum finish, reflects a level of craftsmanship that inspires confidence. When it comes to performance, the Dell Premium 16 doesn’t flinch. I’m constantly switching between apps, with multiple profiles and tabs running at once. This device handles it all with no issue. There is no lag when launching apps, no hesitation when jumping between browsers, and no crashes when waking up! Everything feels snappy and responsive, which makes a real difference when you’re always racing against a deadline. Whether I’m editing videos for social media, hosting an online conference, or creating content, it stays smooth and stable. I didn’t expect this device to boost productivity, but I’m spending less time waiting for the tech to keep up, and more time getting things done. When I powered it on for the first time, I was immediately blown away by the stunning display. The screen is crisp, vivid, and bright, with colors that pop and text that’s razor-sharp. Whether I’m reviewing documents, watching training videos, or just unwinding on social media, everything just looks pretty. It’s a huge step up from what I was used to. What really made me smile though was the sounds. I expected decent audio, after all, it’s just a laptop. What I got was rich, full, and surprisingly loud. I know most folks plug in headphones, but I still fallback on built-in speakers for video playback and presentations. This device delivers. The media feels immersive and professional. This feels like a pleasant surprise: powerful, thoughtfully designed, and built to last. For someone who balances the demands of two full time jobs, that kind of dependability isn’t just convenient, it's a necessity. I don’t have time to wrestle with tech that slows me down or wears out after a year. I’m excited to say the Dell Premium 16 feels reliable, refined, and ready for whatever comes next.