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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 31 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the performance and value of the Refurbished OptiPlex Desktop, noting its speed, multitasking capabilities, and ease of setup. Many appreciate the ample RAM and compact size. However, some customers point out the lack of an HDMI port as a drawback. Overall, the positive feedback on performance and value outweighs this single negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Rated 1 out of 5 stars

    Need to return

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 months and the computer has crashed with run time errors and unable to restore, backup

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Value

    Rated 5 out of 5 stars

    A great computer for the cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product turned out to be much more than I expected. The speed is great. The cabinet is compact and fits anywhere you need to place it. The drive was not cluttered with unwanted software or ads. Due to the solid state hard drive, operation is almost silent. I consider it a great value and a solid performer.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    A very happy girl*

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new Optiplex 7020 desktop w/ 16 Gb-corei5 and just love it. it's refurbished and I couldn't be happier. Setup instructions were so easy. It is so quite and fast. I did get a little help from a nice young man named Saul at Joy systems Tech Support that took great care of me and I was on my way. I can't say enough good things about my computer and the service. I recommend this product to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Value

    Rated 5 out of 5 stars

    Refurbished Dell desk top

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and very fast and no issues on startup. Great size for under a desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Value

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC takes up very little space and makes zero sound. Intel 5 and 16 GB. A great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Value
    Cons mentioned:
    Hdmi port

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent packing, everything in well order. So far it works great, great performance with the 16GB RAM. It would have been greater for it to come with an HDMI port but it's not terrible either. It's my first time buying a Refurbished PC but so far so good, great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Refurbished Dell OptiPlex Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good decision I made to purchase this computer. So easy to set-up and operates like a brand new desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Computer arrived and was as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was well packed and everything was in order. I connected it up and it worked excellent. It is much faster than my older one and has all the external connections that I wanted. Definitely a happy camper! I would highly recommend purchasing a rebuild from Best Buy. I researched the many ways of purchasing a rebuilt computer and I believe going through Best Buy the best option as I could return it to them directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new, but at a fraction of the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I always buy refurbished for my business to save money and haven't had any issues. Seller shipped promptly and everything was well packaged to prevent damage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my new computer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit that ordering a refurbished computer online made me a little nervous due to the fact that it is a large purchase and I was afraid it would not work correctly. Once I plugged the computer in and set it up all my worries went away because it worked wonderfully. I am using this computer for online schooling and it does everything I need it to and more. I am so glad with this purchase as it is much better than my laptop before. If I were to ever buy another computer I would definitely look into this brand and refurbishing company because I am very happy with my product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    My new Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs faster than my old one.It`s a bit hard to figure out what it all can do,but at lest I can do what I want it to do(and faster).I`m a 69yr.computer dummy,don`t know if I`ll ever figure out how to use this computer to I`ts fullest.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great out of the box. Was easy to set up. Very happy with it. So much faster than my previous PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    It just runs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 Activated Automatically which is nice. I did not need it to do much, so for what I need it to do, it does very well. The 16GB of ram feels so fast for the limited things this PC is used for. I was kind of nervous but so long as things keep going like this, I will buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TiM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. They will not post if you don’t have the required 50 characters. That is ridiculous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Dell Optiplex 7020 is now giving me faster response times to what my older Dell Optiplex GX280 was able to deliver. It is a welcome change!

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Review of used i5 desktop by Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great desktop, fsst, right size of SSD and main mwmory to run multiple programs and opening multiple tabs on Web Browser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed nothing super fancy just a basic computer for a second office set up. It did take longer then we expected it to be shipped-we had eveyrthing else but this!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something simple for my parents, this arrived quickly and in great shape, thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase and my desktop works wonderfully!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Refurbished computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations; works perfectly. 50 characters is too much!!!

    I would recommend this to a friend
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