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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4 out of 5 stars with 26 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers commend the refurbished OptiPlex desktop for its excellent performance and speed, with many noting its ease of setup and use. The solid-state drive (SSD) is also frequently praised for its impressive speed and quiet operation. Several customers highlight the machine's overall condition, describing it as practically new.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 1 out of 5 stars

    There's no WIFI

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company is cheap and there is no WIFI. I had to purchase a WIFI adapter. Who sells a computer in 2020 with no WIFI. This issue should have been posted in the details. Shame on you Best Buy and Dell!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Valued Customer,

      Thank you for your review and for your OptiPlex purchase. It's important to note that in the product specifications for this computer on BestBuy.com that the Internet Connectivity is listed as Ethernet. We're sorry if you had not planned on a hard-wired connection for your new desktop but this model is built with an Ethernet port for internet access.

      If you have any additional questions about your computer you can check our Product Support Page here: https://dell.to/2TpJ2e3.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 1 out of 5 stars

    Unable to Boot/Load Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to boot. Arrived unable to load Windows. Another of the same turned on for one day, and no longer does. Requires immediate interaction with refurbisher. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE - DO NOT BUY - Sent nonworking PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE - DO NOT BUY - PC arrived not working and they will not take it back for a refund. You will get a run around. Basically I wasted $400 on a expensive non-working PC. Completely worthless trash. You have been warned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good computer,faster than my old one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as new, keyboard and mouse are not up to snuff, but i have wireless ones that work just fine. supports two screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goood computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goood computer Quality rating 5. Excellent Value rating 5. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fast. Easy to use and setup and understand.

    I would recommend this to a friend
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