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Customer Ratings & Reviews

Your price for this item is $26.99
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The comparable value price is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 843 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the S2421NX monitor's large, easy-to-read screen, its user-friendly design, and the excellent value for its price. Many appreciate the sharp resolution and clarity of the display, along with the included HDMI cable. However, some users wish it had built-in speakers and a more adjustable stand. A few also noted that the refresh rate could be improved for certain uses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 843 reviews
  • Rated 2 out of 5 stars

    Decent Monitor, Do not buy from Best Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor itself is good. Dell as a company is excellent. Best Buy completely screwed me as I bought 2 of these monitors and 1 of them started giving me issues. Best Buy's customer support set me up with an appointment assuring me that they'll be able to fix it. I get to the Best Buy which is over an hour away from me (they knew this over the phone) and the store turned me away. When I called back, they said there isn't anything they can do. If there wasn't anything they could have done then it would have been nice to know that BEFORE I had to drive to the store.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Vinny,

      We want to thank you for taking the time to leave a review of your Dell S2421NX Monitor. We regret to hear that you are not completely satisfied with the interaction with Best Buy Support team and due to the issue with the product. This is not the type of feedback we like to hear from our valued customers.
      We have noted the details of your statement and your feedback will be shared with the quality team for consideration in future improvements in services. We always strive to get better and reviews like yours are helping develop products and services our customers love.

      If you still have any issues or need further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Minhaj@Dell Dell

  • Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price! My son loves it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, first one I got came with a broken screen but it got replaced by them same day.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Timmy,

      We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your first Dell 23.8” ISP LED monitor because it came broken.
      We are happy to know that you received a replacement that should make things better for you and ensure the quality Dell always intends to deliver.

      If you come across any other questions, issues, or concerns, please use the information below to contact Dell Support directly.

      Best,
      Katarina@Dell

      Should you need further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to connect to my other computer ……..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for price point. Screens seems a little darker than screens I own.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacing Dell Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd wanted to replace a dead Dell monitor w/another Dell. Since I'd been w/o a monitor/internet access for several weeks this one seemed to fit the bill. After checking further I was able to find a very similar model online for less than half the price. I returned it in favor of purchasing the lower priced model.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi soHAPPY,
      Thank you for taking the time to leave a review of your Dell 23.8” monitor. We are sorry to hear that you are not completely satisfied with the purchase price. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided the toll-free number and chat link for our support team if you need further assistance.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Solid monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid monitor works well and has a rich color set.

    I would recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 3 out of 5 stars

    Missing piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and good resolution. But was missing a piece

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi MyeshaW,
      We want to thank you for taking the time to leave a review of your Dell 23.8” Monitor. We are sorry that your device was missing a piece. That is not the type of product Dell intends to deliver or the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance, I have provided the toll-free number and chat link below to reach a member of our support team.
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Regards,
      Summer@Dell Dell

  • Rated 3 out of 5 stars

    It is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great colors. Colors could be more crisp! Will upgrade soon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great monitor for the office.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, thin bezels, higher than 60Hz. Great option for office work IMO.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little darker than i would like but its vwry nice

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was extremely happy to receive this for Christmas. Great for his ps4. He says no lagging. Great picture. Must buy for gamers at a great price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ouch, my eyes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even on minimum brightness this thing killed my eyes and lit up my room at night like a nuclear power plant. Mine had ZERO back light bleed and ZERO IPS glow. Colors were very punchy. More punchy than what I normally see with monitors. This monitor has a lot of bad going for it. Overdrive settings did nothing at all from what I can tell over HDMI. There was ghosting on all settings and test UFO nothing changes. This was with two units so it wasn't a defect. With how bright it gets, motion handling, and super saturated colors this is not a monitor that is easy on the eyes. If you have astigmatism you will most likely get motion sick, headaches, dry eyes, etc. I can't recommend this Monitor even for just went browsing. Even looking through some user reviews people have reported the problems listed above.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Matthew,
      We want to thank you for taking the time to leave a review of your Dell 23.8” monitor. We are sorry to hear that you are not satisfied with the screen brightness. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements in current and future products.
      We recommend that you contact Dell directly with the information below if you need further assistance.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896.

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Love Dell Monitors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement monitor fast. Dell monitors a great and matches the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These monitors are very good. I bought them two and they work fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for a simple monitor. Takes a bit getting use to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for your bucks monitor , deal was solid at purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well on my Mac mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just As expected. I use it on my Mac mini and it is a very good monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for a cheap 2nd monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a 2nd monitor for my set up and it has worked great for that purpose, especially at the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price. AaaaaaaaaasaaAaaaaaa

    I would recommend this to a friend