Customer Ratings & Reviews
- Model:
- S2421NX
- SKU:
- 6500036
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the S2421NX monitor's large, easy-to-read screen, its user-friendly design, and the excellent value for its price. Many appreciate the sharp resolution and clarity of the display, along with the included HDMI cable. However, some users wish it had built-in speakers and a more adjustable stand. A few also noted that the refresh rate could be improved for certain uses.
This summary was generated by AI based on customer reviews.
Not good Not Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece has strange color range and was having yelloish display. I tried different setting or cables - no luck. Finally returned it as suggested by dell support. Go for P series , it is better than S series
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Greetings ACPR,
Thank you for taking the time to leave a review of your 23.8” monitor. We are sorry to hear that you were experiencing an issue with your screen display and made the decision to return it. That is not the type of product Dell intends to deliver to our customers. Feedback like yours helps improves our future products and services. Below I have provided the toll-free number and chat link for our support team if you need future assistance.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Screen size
Great monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use at home as a second screen for my Dell laptop and I have 2 others at work. Great monitor.
I would recommend this to a friend flickering on and off couple times per day
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is not working stable. Right now, it is flickering on and off couple times per day for both Windows 10 and 11 . is there any warranty service?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey ThangP,
We value your feedback and want to thank you for taking the time to leave a review of your Dell 23.8” monitor. We are sorry to hear that you are experiencing an issue with your screen flickering. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements. Below I have provided a troubleshooting link to help resolve your issue.
Screen Flickering Troubleshooting Link: https://rb.gy/62nsw
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor needs some tweaking. random pixels on desktop yet none when playing games. Pretty annoying sometimes. Firmware updates didnt help. Turning features on the monitor did nothing. besides that its ok
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey o0sipa0o,
Thank you for taking the time to leave a review of your Dell 23.8” monitor. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance I have provided the toll-free number and chat link below for our support team for your convenience.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Dell Monitor Limited Features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an OK monitor. I just don’t like that. It doesn’t go up and down. The screen doesn’t go up and down.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello DharonG,
We would like to thank you for taking the time to leave us your review. We are sorry to hear that you are not 100% satisfied with your Dell S2421NX 23.8 IPS LED FHD Monitor.
Furthermore, we always strive to get better and reviews like yours help us develop products our customers love. Your feedback with regard to possibilities for upgrade will be shared with our quality team for consideration in future improvements.
If you are experiencing any issues or have any concerns or questions, please do not hesitate to get in touch with Dell using the information provided below so that we can help you resolve the issue to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
- Pros mentioned:Price
Great Monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a client. They were very happy. Nice price for a great monitor.
I would recommend this to a friend Fail on lack of VGA input
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars off for removing the industry standard VGA input. two hdmi ports is silly unless you are trying to hook to computers to one monitor (Niche group)
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Bobby,
We want to thank you for taking the time to leave a review of your Dell 23.8” monitor. We are sorry to hear that you are not completely satisfied with the amount of HDMI ports on your device. That is not the type of feedback we like to hear from our customers, or the type or product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you need further assistance, we recommend using the toll-free number or chat link below at your convenience to reach a member of our Dell Support Team.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Times out way too quickly. Often forces restart to force display. Online order sold me a cable I did not need.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello AllenC,
Thank you for taking the time to leave a review of your Dell 23.8” monitor. We are sorry to hear that you are experiencing an issue with your device going blank. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided steps to help resolve your issue. Your monitor provides a self-test feature that allows you to check whether the monitor is functioning properly. If the monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital cables (DVI, HDMI or DisplayPort) from the back of the computer.
Turn on the monitor.
Turn off your monitor and reconnect the video cable: then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video card (GPU) and computer, because your monitor is functioning properly.
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to say if it it is a good decent computer monitor within the first few days it was acring up.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey There JimmyB,
Thank you for taking the time to leave a review of your Dell 23.8” Monitor. We are sorry to hear that you are not completely satisfied with your screen. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. Below I have provided a troubleshooting link to help resolve your issue.
Screen Troubleshooting Link: https://bit.ly/3TsIbf1
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam.
We look forward to making this right for you!
If you need further assistance, please reach out to us at: https://bit.ly/DellSupportTeam.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Pros mentioned:Ease of use
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and put together. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Screen size
Dell screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp picture, sensible flat stand base. Good monitor.
I would recommend this to a friend Not a good experience with open item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor works as expected, unfortunately, I purchased an open box item and this week when I finally started using it, I discovered a few scratches on the screen.
I would recommend this to a friend- Pros mentioned:Screen size
Great product.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing image and quality. I will buy another one.
I would recommend this to a friend - Pros mentioned:Screen size
New Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Monitor of 24 in. For working or gaming.
I would recommend this to a friend Good performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's simple and sophisticated. A drawback Is that's the delivery box was damage.
I would recommend this to a friendNice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to match it to an older Dell monitor but they changed the bracket style and it didn't live up withe the other, but it was ok.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello TomR,
Thank you for taking the time to leave a review of your Dell 23.8” monitor. We are sorry to hear that this device did not meet your expectations. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Decent for the money but fragile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these because they are inexpensive. Be careful as they are fragile. I knocked one down on its face (stayed on the table, just fell over). This caused irreparable damage.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Drustorm,
We would like to thank you for taking the time to provide us with your feedback. We are glad to hear that you feel like your Dell 23.8" IPS LED monitor is good for its value but we are sorry to hear that you are not 100% satisfied with this monitor because you think it is very fragile and can be easily damaged. We will share your comment about this issue with our quality team, so future improvements can be made.
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Makes Me Dizzy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor looks great, but I feel dizzy as soon as I turn it on. I have adjusted every setting I can find; refresh rate, nighttime colors, brightness & contrast, transparency. My older Dell monitor 20" screen is waaaay better. No eye strain on that one. I have even copied the settings on that one to the new monitor, but I still have that feeling of dizziness no matter what settings I use on the new monitor.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey KitKat7,
We appreciate you taking the time to leave a review of your Dell 23.8” LED monitor. We are sorry to hear that you are not completely satisfied with your new monitor. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. In the meantime, if you need further assistance, I have provided the toll-free number and chat link below for our support team.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
Alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the best monitor but what do you expect when you buy one for 127 dollars, it’s a good budget monitor
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello JonathonS,
Thank you very much for your valued review. We appreciate your kind words and are happy to know you're enjoying your Dell 23.8” IPS LED monitor. The contents of your review will be used to help improve current and future Dell products.
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
You can contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
- Cons mentioned:Refresh rate
Irritated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a 120 hz and a guy that works there gave me a 65 hz and I bought this like a month ago or so and just now finding that out and now I can’t return it.
No, I would not recommend this to a friend