Customer Ratings & Reviews
- Model:
- GX72P
- SKU:
- 6425902
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the S2421NX monitor's picture quality, ease of use, and affordability. Many appreciate its size and the inclusion of HDMI connectivity, while also noting vibrant colors. However, some customers point out the lack of built-in speakers and limitations with the stand and refresh rate.
This summary was generated by AI based on customer reviews.
Good Monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use as a second monitor at my office. Work's as advertised.
I would recommend this to a friendDecent monitor for Most People
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good monitor, but the text clarity isn't great. It actually bothers my eyes. For most people, this monitor might be fine, but for those with sensitive eyes, you'll probably need a monitor with higher pixel density (PPI).
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello TamCal23,
Thank you for your feedback and review. We are glad that your monitor is meeting your needs as far as performance goes. However, we are sorry to hear about the issues you have experienced with your display resolution. We would love to help right away and have provided steps below that can help adjust your resolution through Windows 10.
Setting the resolution in Windows 10:
1. Close all open programs.
2. You can either right click Start, and then click Control Panel or click on start and type Control Panel and click the icon that appears.
3. In the Control Panel window, click System, and then click Display.
4. Select the monitor you want to change, if more than one is connected to your PC.
5. Click on the Resolution drop down box to see a list of recommended resolutions for that display.
6. Click on the one you want, to change the screen resolution, and then click Apply.
7. Click on keep changes if you want to keep the new settings. If not select revert.
- Note: If new settings do not work, Windows® will attempt to revert back to the original settings automatically.
8. Restart the computer to ensure that the changes stay in effect.
If you still come across issues with your display resolution, you can use this link for further steps and details: http://dell.to/3oitVT6.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Great item.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. I would definitely recommend it. Get yourself one of these.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, nice fit. Purchased for gaming computer and works well.
I would recommend this to a friendDell Makes Great Monitors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clarity of the images as well as the quick refresh rate
I would recommend this to a friendDell Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well, good clarity. There is no camera on this monitor.
I would recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not complaining not complaining not complaining. not complaining
I would recommend this to a friendDell Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for the price and resolution is very clear.
I would recommend this to a friendNice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice one I got it for my son for his computer love it
I would recommend this to a friendGood Ítem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ítem, have a good quality display. I recommend it
I would recommend this to a friendDell Display
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should and great when multitasking!
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Stand
Bright screen, HDMI only, no speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell S2421NX is kind of an odd monitor. The only ports it has are HDMI which is fine I guess, since there’s always an adapter if you only have DVI (or even VGA) out. It has an audio line out port but no speakers, which is again strange unless you are doing Bluetooth speakers or connecting speakers to your PC directly. The line out is only 2 channel anyways, so you’re really missing out if you decide you do want to run your high end stereo system out of the monitor instead of directly out of the PC. The IPS display is bright and crisp. 1920 x 1080 resolution, 16:9 aspect ratio. Sitting it next to my old monitor of the same size makes me realize how yellow everything looks on it compared to the new one. This is a perfectly serviceable monitor for hooking your laptop up to for your work-from-home station. The stand doesn’t raise or lower, it only tilts, but it does have a slot in it for cable management. The bezels on the monitor are tiny so buying a couple and sticking them next to each other would make it almost seem as though you had one really wide monitor. One minor annoyance is that the standby light pulses white instead of amber, so don’t place in a bedroom facing the bed.
No, I would not recommend this to a friend Nice picture.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor for WFH. Good colors and solid stand.
I would recommend this to a friendGood monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor for causal gaming and use. I recommend.
I would recommend this to a friendDell fell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made. Not even close to what the description on the box says. I cant even get thebpower cord to stay in correctly.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi ShawnA,
Thank you for taking the time to leave a review of your Dell 24” monitor. We are sorry that you are not completely satisfied with your device and your power cord will not stay in the port correctly. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to our quality team for improvements in our current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best Regards,
Summer@Dell
WISH I COULD KEEP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service was great, but I did not keep the purchase due to the fact I did not have an HD port in the back of my computer, so it wasn't compatible.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello UNCOMPATIBLE,
We are sorry to hear that your desktop was incompatible with our monitor and apologize for the inconvenience. You may be able to purchase an adapter that will support a signal across your devices in the future.
Wait until it’s on sale; Good secondary Monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a secondary monitor and it looks pretty good. Good build quality. Not overly bright but serves its purpose well. Got it on sale for about $100.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Charles,
We appreciate your kind words and are happy to know you're enjoying your monitor. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please visit the Support Page of your product.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Dell Monitor Bad After 2 Months - Don't Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Dell monitor in January 2021. It worked fine but it began to blink on and off about a week ago and now continues to do so, no matter what is on the computer screen. It has become worthless. A waste of $200. And beyond the return date. I won't buy any Dell product again. I'm only giving it 2 stars because it looked so nice in the beginning. But it's junk now.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Rick,
Thank you for your feedback and review. We apologize for the issues you have come across with your monitor. We have provided steps that can be used to run a Self-Test on the monitor to help diagnose the issue.
1. Power off the Dell laptop.
2. Disconnect any external devices that are connected to the computer.
3. Connect the AC adapter (charger) to the computer.
4. Make sure that the LCD (screen) is clean (no dust particles on the surface of the screen).
5. Press and hold the D key and power on the computer to enter LCD built-in self-test (BIST) mode.
6. Continue to hold the D key, until you see color bars on the LCD (screen).
-The screen displays multiple color bars and change colors to black, white, red, green, and blue.
-Carefully inspect the screen for abnormalities.
If your monitor still remains black, this link can be used to help run further steps and provide more in-depth information: http://dell.to/2XeDTdr.
Best regards,
Wendy C.
Not for me but fine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have become more of a fan of the va and Tn screens than IP. But this was fine, just not for me. Not the contrast I was looking for.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello Justin,
Thank you for taking the time to share your response. We are sorry to hear that this monitor has not met al of your expectations. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please visit the Support Page of your monitor.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Disappointed.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen has turned dark after less than 6 months of use.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are not too happy with your Dell S2421NX 24" monitor because its screen turned dark.
Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Press and hold Button 4 for about 4 seconds until a pop-menu appears.
3. Use Button 1 or Button 2 to select the diagnostic tool and use Button 3 to confirm. A gray test pattern appears at the beginning of the diagnostic program.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 again to change the test patterns.
6. Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white, and text screens.
7. Press Button 1 to end the diagnostic program.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
The full article on built-in diagnostics can be found below:
How to Run a Diagnostic Test on a Dell Monitor: https://dell.to/3CW8ctj
If the issue with your monitor is still not resolved after applying the troubleshooting tips above, we recommend contacting the Dell Support Team at the information provided below for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896