Customer Ratings & Reviews
- Model:
- GX72P
- SKU:
- 6425902
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the S2421NX monitor's picture quality, ease of use, and affordability. Many appreciate its size and the inclusion of HDMI connectivity, while also noting vibrant colors. However, some customers point out the lack of built-in speakers and limitations with the stand and refresh rate.
This summary was generated by AI based on customer reviews.
Dell - S2421NX 24" IPS LED FHD - AMD FreeSync - VE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wished it had its own camera attached. Back to hunting for a bargain monitor with a camera attached.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Valued Customer,
We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not too happy with your Dell 24” IPS LED monitor because it doesn’t have a built-in camera.
Unfortunately, this monitor is not equipped with a built-in webcam.
Please see the link to the product page for a more detailed description and specifications for this product.
Product Page: https://dell.to/3vdOKG6
If you come across any questions about this product or need technical support, please don’t hesitate to contact Dell Support Team at the information provided below.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Cheap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality isn't great. If it wasn't on sale i wouldn't of got it and just got a 4k tv which has more uses
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Mufasa,
Thank you for taking the time to share your input and review. We apologize for the issues you have come across with your display resolution. We would love to help right away and have provided steps below that can help adjust your resolution through Windows 10.
Setting the resolution in Windows 10:
1. Close all open programs.
2. You can either right click Start, and then click Control Panel or click on start and type Control Panel and click the icon that appears.
3. In the Control Panel window, click System, and then click Display.
4. Select the monitor you want to change, if more than one is connected to your PC.
5. Click on the Resolution drop down box to see a list of recommended resolutions for that display.
6. Click on the one you want, to change the screen resolution, and then click Apply.
7. Click on keep changes if you want to keep the new settings. If not select revert.
- Note: If new settings do not work, Windows® will attempt to revert back to the original settings automatically.
8. Restart the computer to ensure that the changes stay in effect.
9. If you still come across issues with your display resolution, you can use this link for further steps and details: http://dell.to/3oitVT6.
We recommend following the steps above to resolve your resolution issue. If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very average image quality. Text looks soft and blurry around the edges and there’s a bit of flicker too.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your feedback and review. We apologize for the issues you have come across with the screen flickering and blurry images on your monitor. We have provided steps that can be used to run a Self-Test on the monitor to help diagnose the issue.
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all digital cables (DVI, HDMI or DisplayPort) from the back of the computer.
Turn on the monitor.
Turn off your monitor and reconnect the video cable: then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video card (GPU) and computer, because your monitor is functioning properly.
This link can be used to help run further steps and provide more in-depth information: https://dell.to/3AhVxir. If your monitor still has issues, we invite you to contact Dell Support directly at 1-800-264-9896.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked well for 2 weeks then had to return because display was not working.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your review. We apologize for the issues you have come across with the monitor not functioning properly. We have provided steps that can be used to run a Self-Test on the monitor to help diagnose the issue if needed in the future.
To run the monitor built-in self test (BIST):
1. Make sure that the monitor screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the Dell monitor and the PC. The Dell monitor should now enter self-test mode.
3. Press and hold Button 1 for 5 seconds. A gray screen should appear.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the front panel again. The color of the screen should now change to red.
6. Inspect the screen for any abnormalities.
7. Repeat Step 5 and Step 6 to inspect the screen in green, blue, black, white and text screens.
8. The test is complete when the white screen appears.
9. Press Button 1 to exit the built-in self test diagnostics.
If your monitor still has issues, this link can be used to help run further steps and provide more in-depth information: https://dell.to/3ydZV0W.
Best regards,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Open Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the HDMI & power cord. Luckily, I had both items around the house.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hb22,
We're glad that you were able to finish the setup of your new monitor with cords that you had at your house. If you have any technical questions about your computer you can check our Product Support Page here: https://dell.to/2HMlKPl.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Stand
Dual HDMI-Huge Plus
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the box is the monitor, the stand arm, the power cable, warranty/warning information, and one HDMI cable. Set up is super easy and I love that the monitor scans for signals when plugging in HDMI cord to the PC and/or laptop. At the bottom right hand corner of the monitor, there are small buttons that control the settings for the monitor; sharpness, brightness, etc. There is also a power button, but you will barely use it since the monitor recognizes when you turn on your system. Switching between system displays is also easy as well, you can set the monitor to auto or pick HDMI1 or HDMI2. When set to auto, when one system is turned on the monitor turns on and shows the display and vice versa. The only negative that I found is the stand arm included. The height of the monitor is in one position. For me, the height is perfect because I normally sit my chair down lower to the ground. For someone that is taller or sits higher, there is a possibility that you may be looking down of the monitor instead of eye level and the monitor can tilt forward and backwards as well. Overall, I love this monitor and I would recommend to friends and family.
I would recommend this to a friend Defective cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these monitors and one would not work. Using the hdmi cable from the good one fixed the problem. I did not want to box up the monitor and exchange it just because of a bad cable. Neither Best Buy nor Dell would replace the cord. They both said they would sell me a new cord, neither would replace the defective item. Both companies were rude and unhelpful!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Abcdef,
We're sorry to hear about the issues that you had with the cord for one of your monitors. If you have any technical questions about your monitor you can check our Product Support Page here: https://dell.to/2HMlKPl.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Color, Picture quality
Perfect Second Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work remotely and a second monitor so I chose this one. Shows colors well. Resolution is great. Have a it for several years and its still holding up great.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this momitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Dell 24" monitor at Best Buy and got a great deal. Beautiful picture and easy to install.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Dave,
We appreciate you taking the time to leave us your review. We are happy to hear you are enjoying your Dell Monitor. This is what we like to hear from our valued customers.
Should you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
- Pros mentioned:Picture quality
No-frills IPS monitor works great in portrait mode
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell S2421NX monitor is perfect for my need in finding an IPS monitor I could use in portrait mode alongside my 2K 165Hz gaming monitor for remote work during the current pandemic, but also to keep Discord open while playing my games. Let me make this clear from the get-go: if you're looking to use the included monitor stand, it will NOT work in vertical/portrait mode, only horizontally. In my case, I purchased a dual monitor mount off Amzn for about $30 that supports VESA mounting, and the S2421NX comes ready to mount with the screws already included where the mounting bracket would go. I turned the monitor 90 degrees *to the left* where the Dell logo is facing on the right side. This makes it perfect for the near bezel-less display to adjoin my primary gaming monitor without any additional bezel gaps. Picture quality is not the best in the market, but is totally just fine for my specific use case scenario, so YMMV and your opinion on how well the display quality looks will be subjective, but it doesn't come anywhere close to how bright and colorful my gaming monitor is. What has this monitor going for it is for under $200, you get 1080p Full HD, IPS, and the ability to slightly overclock the refresh rate to 75Hz, giving you smoother motions of the mouse cursor and scrolling. The S2421NX also comes with two HDMI ports, which makes it fantastic to use when you want to connect a second device, like a video game console or a streaming device to your computer desk setup. While the S2421NX is advertised to support AMD FreeSync, my Nvidia graphics card doesn't pick it up as such for enabling G-SYNC. Again, not a big deal for my use case but for those of you wanting to use it for that feature, it looks like it'll only work with supported AMD Radeon GPUs. Interestingly, my gaming monitor is "FreeSync" but also works with G-SYNC as well - could just all come down to what support the manufacturer implements for each monitor, perhaps. In conclusion, the Dell S2421NX is a great budget-class monitor that will work well for the average user not looking to splurge, but for the power user makes a fantastic secondary monitor, even more positioned vertically for those like myself that prefer that look in their workstation. You also can't go wrong with Dell as a monitor brand, they are known to produce quality displays across their entire line.
I would recommend this to a friend Brittle Screen/Unstable Base for Monitor Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just one month of owning this monitor, the screen has an internal crack, rendering it unusable. I was adjusting the base of the monitor on my desk and it fell forward less than 12 inches and hit the back of my laptop. Upon turning on the screen, there was a crack on the left side which quickly spread and now the screen is totally black and unusable. Suffice to say, it is not worth the risk of purchasing this monitor based on price point and quality.
No, I would not recommend this to a friendGo for qhd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Budget pc monitor I would say . I’d pay extra for More hd quality and upgrade To qhd
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your feedback and review. We apologize for the issues you have come across with your display resolution. We would love to help right away and have provided steps below that can help adjust your resolution through Windows 10.
Setting the resolution in Windows 10:
1. Close all open programs.
2. You can either right click Start, and then click Control Panel or click on start and type Control Panel and click the icon that appears.
3. In the Control Panel window, click System, and then click Display.
4. Select the monitor you want to change, if more than one is connected to your PC.
5. Click on the Resolution drop down box to see a list of recommended resolutions for that display.
6. Click on the one you want, to change the screen resolution, and then click Apply.
7. Click on keep changes if you want to keep the new settings. If not select revert.
- Note: If new settings do not work, Windows® will attempt to revert back to the original settings automatically.
8. Restart the computer to ensure that the changes stay in effect.
9. If you still come across issues with your display resolution, you can use this link for further steps and details: http://dell.to/3oitVT6.
We recommend following the steps above to resolve your resolution issue. If you come across any questions, issues, or concerns, please contact our support team here: https://bit.ly/DellSupportTeam.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
No sound; terrible support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot hear the sound through the monitor despite following the directions on Dell's website. Additionally, Dell makes it clear that they don't want to talk to customers with all of the automated options, including "Please go to What'sapp"! Will be returning.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your input and review. We apologize for the issues you have encountered with your audio input and contacting Dell Support. We would love to assist you as soon as possible. If you ever are in need of help in the future, we have provided steps you can use to troubleshoot your audio.
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process.
This link can also help when identifying your audio issues: http://bit.ly/3gnBhT3
If you require further assistance, please contact Dell Support at your earliest convenience via Call (1-800-264-9896) or Chat (https://bit.ly/DellSupportTeam).
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Pros mentioned:Ease of use
Worth the $Worth the $
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor. Used it for teaching. Easy to configure.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Monitorisworthit,
We're glad that you're happy with your new monitor. If you have any questions about your monitor you can check our Product Support Page here: https://dell.to/2HMlKPl.
Best,
Bryan
1-800-624-9896
Dell Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my choice anymore. switched to an ASUS monitor, way better.
No, I would not recommend this to a friendPoor mounting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good luck finding an adapter to mount this thing. I searched forever to find a VESA adapter for this model number with no success. If you plan to use the include stand, then you will be okay. If you want to mount it to a multi-monitor pole, then look for another monitor.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Bill,
We would like to thank you for taking the time to provide us with your feedback We apologize for the issues you have come across with your Dell AMD Monitor because it wasn’t easy to find a VESA adapter for this model. This is certainly not what we like to hear from our loyal customers.
We will share your comments with our quality team, so improvements can be made now and in the future.
If you have any questions or concerns about this product, please use the information below to contact Dell at your earliest convenience.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Bad Graphics
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Graphics I can hardly see some of the things I am working on
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your review. We apologize for the issues you have come across with the monitor and not being able to see what you're working on. We have provided steps that can be used to run a Self-Test on the monitor to help diagnose the issue.
To run the monitor built-in self test (BIST):
1. Make sure that the monitor screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the Dell monitor and the PC. The Dell monitor should now enter self-test mode.
3. Press and hold Button 1 for 5 seconds. A gray screen should appear.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the front panel again. The color of the screen should now change to red.
6. Inspect the screen for any abnormalities.
7. Repeat Step 5 and Step 6 to inspect the screen in green, blue, black, white and text screens.
8. The test is complete when the white screen appears.
9. Press Button 1 to exit the built-in self test diagnostics.
This link can be used to help run further steps and provide more in-depth information: http://dell.to/2XeDTdr. If your monitor still has issues after the recommended steps, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Sincerely,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
- Pros mentioned:Size
Great monitor for working at home
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been in need of a replacement for my 17" LCD Dell monitor that I think is pushing 10 yrs old, so getting this unit was a godsend for working from home. I have the monitor connected via HDMI to an HP laptop, using it as the secondary. I don't have a large desk, and it's not positioned terribly far from my eyes, but this monitor still provides a great working display at 75 Hz. I haven't really felt any undue eye strain using the unit, which I thought was a real possibility before getting it in place. The 'ultrathin' bezel really is, so there isn't all of this extra frame and space taken up. I do wish I had the option to tilt the monitor forward on the stand, but you are limited to 90 degrees or back with the applied monitor stand. In regard to setup - couldn't be easier. No tools required to get the stand and monitor paired, and other than normal Windows Display adjustments once I had the HDMI hooked up, no issues. Keep in mind if you are looking for a gaming monitor - this isn't it. But for work or non-gamers, it's a pretty great option.
I would recommend this to a friend - Pros mentioned:Picture quality
Rock Solid
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, solid display that does great as a secondary monitor in my usage. The monitor comes expertly packed and with an included HDMI cable and VESA mount cover, and fits together on the stand in a quick series of clicks. The stand is nice weight, not flimsy or cheap, it holds the monitor firm in place with no issue. It does have some slight tilt range, but no height adjustment and no ability to rotate the monitor vertical. I like it because it has a small footprint, even for a 24” display size, so it’s a great add-on to a laptop. The display is only FHD 1080p but is nice and accurate, as I would expect from a Dell IPS LED monitor. Color seemed to be mostly accurate right out of the box and I love how the design offers very slim bezels. It’s a different experience when you’re using a monitor with edge to edge display and little to no bezel, the screen feels bigger and more vibrant. Viewing angle was very nice, but average for an IPS display. I do wish the display was brighter and the 1K:1 contrast ratio is ok for using productivity and web based applications, but I would not recommend this for gaming, even with the AMD FreeSync on board. This is a great second monitor for working from home, virtual schooling for the kids, etc. It does go to 75Hz refresh rate, which again, for productivity tasks does make a slight difference over 60Hz for sure. And having the dual HDMI inputs does offer easy switching from source to source, if you want to view multiple source content or need to share the monitor with another device. Overall, you can’t go wrong with the Dell S2421INX if you’re looking for a solid performer and need an extra monitor to supplement your workflow.
I would recommend this to a friend very bad choice...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have had this for just under 8 months in my office and the screen flickers and it has after images.. and flickering that i cant find a way to stop...
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Robby512,
We want to thank you for your valued feedback. We are sorry to hear you are having a screen flickering issue with your Dell S Series Monitor. This is certainly now what we like to hear from our loyal customers. We recommend making sure the drivers and downloads for your monitor are up to date. I have provided a link to the Drivers and Downloads Page for your monitor below. We also suggest making sure the video drivers for the system you are using with your monitor are up to date.
Drivers and Downloads Page: https://dell.to/3gdJhqB
After utilizing the troubleshooting options provided, if the problem persists, please feel free to contact our support team here at your earliest convenience: https://bit.ly/DellSupportTeam.
Best,
Ashley@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896