Customer Ratings & Reviews
- Model:
- 5CKH4
- SKU:
- 6394138
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the SE2719HR monitor's screen size, price, ease of use, and clarity. Many appreciate the resolution and the inclusion of HDMI connectivity. However, customers are negative about the lack of built-in speakers and the somewhat flimsy stand. Some also noted that the refresh rate may not be suitable for all users, particularly gamers.
This summary was generated by AI based on customer reviews.
Lazy and Careless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased NEW on 11/22/20 and had it delivered. Item came sealed with packing tape labeled "Inspected by Best Buy". The bottom line is this was not NEW and had been previously opened then re-sealed. This fact was not disclosed or indicated as such on the website.
No, I would not recommend this to a friendscrewed up system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worthless without the computer I ordered. Have been waiting a month for my computer. They tried to charge me for the computer today, so I figured they had it in stock, I called them and they said they didn’t know when they were going to get it. But they were going to charge me for it. I canceled the order. Please look for my future business.
No, I would not recommend this to a friendNot 100% Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it a 3 star & not a 5 because you can’t raise the monitor. It’s too low.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Michael,
We are sorry to hear that the monitor stand did not quite meet expectations. Regardless, your feedback is sincerely appreciated and will surely be taken into consideration when designing future products. If you have any other questions, feel free to visit the support page for your product.
Best Regards,
Anthony P.
Dont buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrating compatibility issues with windows laptop. Would not recommend.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .daniboy,
We're sorry to hear about the compatibility issues that you're having with your new monitor. Please read our Product Support Page for help with any questions that you may have: https://dell.to/2UxKoGe.
Best,
Bryan
1-800-624-9896
This hurts.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this monitor and my computer and printer together. brought this as a backup to my laptop. I fired it up only a few times now I have a blank screen. Sorry I brought this. and of course it is just out of warrantee.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We would like to thank you for taking the time to provide us with your feedback. We apologize for the issues you have come across with your Dell 27” ISP LED monitor because it is showing a black screen.
Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Press and hold Button 4 for about 4 seconds until a pop-menu appears.
3. Use Button 1 or Button 2 to select the diagnostic tool and use Button 3 to confirm. A gray test pattern appears at the beginning of the diagnostic program.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 again to change the test patterns.
6. Repeat steps 4 and 5 to inspect the display in red, green, blue, black, white, and text screens.
7. Press Button 1 to end the diagnostic program.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
The full article on built-in diagnostics can be found below:
How to Run a Diagnostic Test on a Dell Monitor: https://dell.to/3CW8ctj
If the issues are still not resolved after applying the troubleshooting tips above, we recommend contacting the Dell Support Team at the information provided below for further guidance.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Old Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HD won't help with all these new 2K, 4K, 8k resolutions hitting the market.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .BestBuyBuddy,
Thanks for your review. We're sorry that you feel like the HD on your new monitor is not meeting your needs. If you'd like to troubleshoot anything with your monitor's display you can read this article: https://dell.to/2CLF6yC.
Best,
Bryan
1-800-624-9896
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good. Monitor works fine but it does not have audio output.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Oskarate1,
Thanks for your recent purchase and we're glad that your monitor is working well for you. If you have any technical questions about your monitor you can check our Product Support Page here: https://dell.to/2UxKoGe.
Best,
Bryan
1-800-624-9896
Dell monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Half the time I can’t get internet and it is NOT MY PROVIDER! Either the monitor or the cable is defective. I had foot surgery and cannot return it back to Las Vegas since I live in Pahrump. I wasted a lot of money on a seniors budget.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your experience. We are sorry to hear that you're experiencing issues with connecting it to the internet. We understand how frustrating this can be and we would love to assist you as soon as possible.
Here are the recommended steps for troubleshooting your internet issue:
1. Run the Network Troubleshooter.
a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner).
b) Touch or click Troubleshoot problems and then follow the prompts.
2. You can read the full article here - http://dell.to/2sLtwRh.
We recommend following the steps above to resolve your issue. If your connectivity issue persists, we invite you to contact Dell Support directly at 1-800-264-9896.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Faulty after about a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was great until it started getting a dotted line from top to bottom. Switched to an old monitor to see if the issue would persist or determine if it was my graphics card. The dotted line disappeared with my old monitor. How do I go about using the warranty? Can I go through Best Buy?
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Meeks,
We're sorry to hear about the line on your screen. You can reach out to Dell's Technical Support Team for support: http://bit.ly/2v2IVhI.
You can find out more about Dell's One Year Limited Warranty here: http://dell.to/2tNsVOs.
Best,
Bryan
1-800-624-9896
Bad quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap monitor with really bad quality of grainy pixels. Dell is not interested to find solution for my problem and I don't really want to drive back to Best Buy to return this monitor and look for another one. Waste of money, would not recommend.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Schoofter,
We are sorry to hear that your monitor is not quite meeting expectations. We suggest you ensure that your PC is set to the native resolution of the display. You can do so by navigating to Windows Settings>System Settings>Display Settings.
If the issue persists, you are more than welcome to contact Dell Support for further assistance.
Best Regards,
Anthony P.
1-800-624-9896
Bad monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t a huge fan. The display was pretty bad. Couldn’t handle decent settings on a 2080 Super. Lots of screen tearing. My wife noticed it and she’s never been a gamer. This was for her. Returned it and bought a different monitor
No, I would not recommend this to a friendColor on it is atrocious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is terrible. I have one from last year and one that's this model, there are blurs across the screen if you move too fast, the color is not rich at all, it looks half grey most of the time. Do not buy it.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Connor,
Thank you for your and review. We apologize for the issues you have come across with your display resolution. We would love to help right away and have provided steps below that can help adjust your resolution through Windows 10.
Setting the resolution in Windows 10:
1. Close all open programs.
2. You can either right click Start, and then click Control Panel or click on start and type Control Panel and click the icon that appears.
3. In the Control Panel window, click System, and then click Display.
4. Select the monitor you want to change, if more than one is connected to your PC.
5. Click on the Resolution drop down box to see a list of recommended resolutions for that display.
6. Click on the one you want, to change the screen resolution, and then click Apply.
7. Click on keep changes if you want to keep the new settings. If not select revert.
- Note: If new settings do not work, Windows® will attempt to revert back to the original settings automatically.
8. Restart the computer to ensure that the changes stay in effect.
If you still come across issues with your display resolution, you can use this link for further steps and details: http://dell.to/3oitVT6.
Best regards,
Wendy C.
For further assistance, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Ugly open package, big waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I explicitly purchased a BRAND NEW monitor. Instead BB delivered an ugly OPEN package with MISSING PARTS on my front porch. Now I have the hassle of returning it. Very disappointed BB would try to get away with this.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .ToastedOats,
Thanks for your review and we're sorry to hear about the condition that your new monitor arrived in. Please reach out directly to Best Buy with regards to the quickest and easiest way for you to handle your return: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896
Dell monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get this monitor to work with my Acer mini. Looks like I’ll either have to pay more and have geek squad to look or I’ll have to return it ti the storeand try another one.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Carrotcake,
Thanks for your review and we're sorry to hear about your monitor's compatibility issues. If you have any technical questions you can check our Product Support Page here: https://dell.to/2UxKoGe.
Best,
Bryan
1-800-624-9896
dell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked for about 3 days then i started getting messages about HDMI not connected, had to Google it to see what it meant and saw other people were having the same issue. don't buy
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .China,
Thanks for your review and we're sorry to hear about the HDMI connection issues that you're having with your new monitor. We'd recommend reaching out directly to Dell's Technical Support Team for additional assistance: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
2 weeks later, and it won’t turn on.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally bought this monitor 2 weeks ago, and. Ow it won’t turn on. Please learn from my mistake and invest those extra $50 dollars more and make a better quality purchase.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .iluvnikki90,
Thanks for your review and we're sorry that your monitor is no longer working the way that it should. You can troubleshoot your monitor with some of the articles on your product support page: https://dell.to/2UxKoGe.
You can also reach out to Dell's Technical Support Team here for additional assistance: http://dell.to/2sH7Qlm.
Best,
Bryan
1-800-624-9896
Delicate screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.and bought two identical screens. one while seeing up. so, now I have one screen. and since I did nothing dramatic to the broken screen am concerned about the life of the survivor.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Valued Customer,
We're sorry to hear about the incident while setting up your screens. If you have any technical questions about your monitor we'd recommend checking our Product Support Page here: https://dell.to/2UxKoGe.
Best,
Bryan
1-800-624-9896
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst the fact that was a 2 week return and stopped working but start working again is absurd…monitor should have a 30 days return fee waste of my money
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for your feedback and review. We apologize for the issues you have come across with the monitor. Your feedback on the return process is greatly appreciated. We have provided steps that can be used to run a Self-Test on the monitor to help diagnose the issue.
To run the monitor built-in self test (BIST):
1. Make sure that the monitor screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the Dell monitor and the PC. The Dell monitor should now enter self-test mode.
3. Press and hold Button 1 for 5 seconds. A gray screen should appear.
4. Carefully inspect the screen for abnormalities.
5. Press Button 1 on the front panel again. The color of the screen should now change to red.
6. Inspect the screen for any abnormalities.
7. Repeat Step 5 and Step 6 to inspect the screen in green, blue, black, white and text screens.
8. The test is complete when the white screen appears.
9. Press Button 1 to exit the built-in self test diagnostics.
If your monitor still has issues, this link can be used to help run further steps and provide more in-depth information: https://dell.to/3ydZV0W. If the issue persists, please contact Dell Support at your earliest convenience at 1-800-264-9896.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Not Satisfied with Mounting & Display Quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting /bracket to tilt the monitor up and down are not designed good. Not satisfied with the display quality. My recommendation is not to buy this product.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Anurag,
Thanks for your review. We're sorry that your new monitor is not meeting your needs. If you'd like to troubleshoot your display you can read this article: https://dell.to/2CLF6yC.
Best,
Bryan
1-800-624-9896
Monitor came defective
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor would wobble. I contacted Dell and they said I had to take to best buy. I was unable to do this because of Covid-19 and the strict return policy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Tech13202020,
Thanks for your review. We're sorry that your monitor is not as secure as you'd like it to be. Please reach out to Best Buy directly to see how they are accommodating returns that are scheduled to happen during Covid-19: http://bit.ly/2v2IVhI.
Best,
Bryan
1-800-624-9896