Customer Ratings & Reviews

Laptop functioned well, but only lasted about 3 months. Normal open/closing of the screen has a flaw due to the thin bezel. You need to apply a little bit of pressure to open & close the laptop. The laptop will crack in that area if you are not careful. Dell does not help fix this issue, so you are left with paying roughly $400 to replace the screen on a $1000 laptop.

Review Dell XPS 13 13.4" FHD+ Laptop - 12th Gen Intel Evo i7 - 32GB Memory - Intel Iris Xe Graphics - 1TB SSD – Sky It’s been a while since I was really jazzed about a 13” laptop. But this one is honestly great! With a 12th Gen i7 processor, 32 GB RAM, 1 TB SSD, decent (FHD) graphics and respectable battery life (all day under normal use), it meets all my needs. This laptop weighs in at only about 2 ½ pounds, and is super portable. I barely notice it in my backpack. What’s in the box: Dell XPS 13” laptop Power supply and cable USB-C to USB-A adapter USB-C to 3.5mm jack adapter A few things it does not have: Memory card reader slot Touch screen 360-degree lid (It opens to about 120 degrees, which allows plenty of adjustment for a comfortable viewing angle.) Manual camera cover / disable switch Prior to setup I plugged it in to make sure it was charged. A quick press on the power button (which is also a fingerprint reader) and I was presented with the Windows set up wizard. I followed the prompts and in a few minutes, it was all set up and ready to use. With a fast processor, SSD and wireless-AX connectivity, this thing rocks! Initially, I was skeptical about it only having two USB-C (Thunderbolt 4) ports and no other ports. But I haven’t yet needed more than that. You can charge it with one port and still have one open. Battery life is good, so typically there are two free ports. It comes with a USB-C to USB-A adapter and a USB-C to 3.5mm headset jack. If I decide I ever need to connect it to an external monitor and keyboard, I’ll just use the dock I already own. The laptop is really quiet, no detectable fan noise. Yet it doesn’t get overly hot. The backlit keyboard is comfortable and the keyboard spacing feels right. Keyboard “feel” is a big deal to me. It makes a real difference in how fast and accurately I can type. There is only one thing that I think needs improvement. When closed, the lid sits smoothly on the keyboard section. There is no gap or lip to grip to help open the lid. If you have really short fingernails, it can be a bit of a struggle to open the lid. In summary, even though it looks small, it’s a 13-inch laptop, it has a lot of power. It is blazing fast, with a bright screen, a 1 TB SSD and good battery life. It is exactly what I needed.

Wow! I’m not easily impressed, but I am with this Dell XPS 13. After years of paying for an annual license, I finally broke down and bought a lifetime license for a PC maintenance software program that I’ve faithfully used for around 20 years. I rely on it heavily. It keeps all my Windows devices running in top form. This evening, for this review of my new Dell XPS 13, I installed and ran that PC maintenance software on the Dell to clean it up and optimize it. About 20 minutes later when it finished doing its thing, I was blown away when I looked at the results screen and found that this unassuming little 13-inch Dell XPS 13 laptop was ranked by this software as being in the top 5% of the world’s computers! In my 20 years of using this software I have never seen a computer ranked that high. See the screenshot image I uploaded with this review. Even my big custom-built, desktop tower that I am so proud of, has never made it above the top 30%. And for further comparison, a nine-month-old, big-name brand, Windows 11, All-In-One PC that I checked out for friend just last week, was ranked by this software as being in the bottom 40% of the world’s computers. Now, do you see why I’m impressed with the Dell XPS 13? While I’m impressing myself, I’d also like to mention the speakers on this extremely thin laptop are the absolute best I’ve ever heard on a laptop. I’ve owned quite a few laptops over the years. Currently, my family has about eight laptops and tablets in the house. And now this new arrival seems to be leaving the rest of them in its dust. But those aren’t the only reasons you’ll want to own this laptop. There is simply a lot of high-end technology packed inside this thin little piece of aluminum. That’s right, the case is not made of plastic, but is in fact made from a block of machined aluminum. Again, impressive! At first, I was a little skittish about selecting this 13.4-inch laptop because I’ve never owned a 13-inch laptop before. Most of ours have always been in the 15-inch to 17-inch range. But after I opened the box, I’ve been getting more and more attached to this little powerhouse. It’s well on its way to becoming my favorite laptop. I’d like to mention that the facial recognition camera used for login is more consistently accurate than any tablet, smart phone, or laptop that I have ever used. I’ve been using this Dell XPS 13 for almost a week now and it has never missed recognizing my face even once. When I set up the facial recognition, I had on my eyeglasses and a monaural headset with a microphone extending from my left ear to the corner of my mouth. Yet, somehow it recognizes my face with or without the headset or eyeglasses. My wife proved it was not messing up when she was unable to pass login by presenting her face. Setting up this laptop from start to finish only took about 10 minutes. And everything has worked perfectly. When the set-up process reached the Wi-Fi section it found our home’s Wi-Fi by itself and only asked for the Wi-Fi password. It took me longer to look up the password and type it in than the Dell XPS 13 needed to make the Wi-Fi connection. I’m not going to rehash a long list of laptop specifications for you like it has an Intel 12 Generation Core i7 processor or 32 GB of RAM or a 1 TB solid-state drive. You can find all that on the Best Buy website. I guess what I want to tell you is that this is a powerful little beast of a laptop! I only have one complaint and that is the numbers and letters on the backlit keys are sometimes a little hard to see under some lighting conditions. The backlighting color of the translucent letters and numbers is too similar to the color of the key face, and it was hard for me to differentiate the letters in some cases. What helped make it a bit more visible was if I moved the laptop around a little to change the angle the room’s ambient lighting as it hit the laptop. Hope that makes sense. In a more dimly lit room, it’s not an issue. It’s not a big problem but could easily have been avoided by using a little darker plastic for the key bodies. Please don’t take this as a con for this laptop because all laptop manufacturers are doing it. I can’t say that I’m thrilled with the direction laptop manufacturers are going eliminating all external ports except a couple of USB-C/Thunderbolt/Charging ports. This caused me to immediately have to purchase a Multi-Port Adapter with USB 3.0, USB-C PD, 4K HDMI, and Micro/SD Card Readers simply so that I would have a USB 3 port in which to plug my wireless mouse receiver. If I didn’t need that I suppose it wouldn’t be a problem. I will also need the microSD reader for many reasons including downloading my drone media. Because of a disability with my hands, I prefer using a left-handed mouse versus a touchpad as it gives me better control. And that is not a reflection on the XPS 13’s touchpad either, which works just fine. However, it’s worth noting that when I plugged my USB 3 mouse receiver into the new multi-port adapter and then plugged the adapter’s cable into one of the two Dell XPS 13’s Thunderbolt ports, I instantly had an operational mouse. No muss, no fuss. I’m old and things like that make me very happy. The new Dell XPS 13 is priced at the high-end of the 13-inch laptop price range but for your hard-earned money you are getting a laptop that I personally can attest is ranked in the top 5% of the world’s PCs. Without any hesitation I will be highly recommend the Dell XPS 13 laptop to my friends and family. So, if you are in the market for a powerful but small footprint laptop, buying the Dell XPS 13 will be money well spent.

The Dell XPS 13 in 13.4" FHD Laptop is a winner and Dell does it again. So, while i have older, larger, and heavier laptops, this is a great size to either carry around in your backpack, or tote, or even a larger lady's purse. This unit is a SSB, solid state unit, that makes this unit so silent while using, thus making it so easy to use anywhere and everywhere, among other people or not. Use in yourhome office where flat real estate is at a premium or on the subway on the way to or from.the job or school. No noise from a fan and no heat while sitting on your "lap". Setup on Dell machines is easy peasy. I am a 64 year old who while mostly tech comfortable, am certainly not an IT expert. So, for those of you in that category have confidence that this is something that you can do, even syncing your phone to the laptop forsharing items betwist and between. I love the back-lit board and realize that since this is a smaller, user-friendly size that facilitates its portability, i can excuse the fact that there is not a separate 10 key, there is no logical way to include this, but any larger machines for those of us that would use a laptop fot business or data input reasons. I reali,e thT this machine is more costly, but it is in the Dell XPS line and there is a price to pay. Be sure to make sure you sign up for the warranty because i believe that there is abenefit to doing so. Wit

Dell XPS 13 9315 32GB Ram 1 TB SSD Open box deal for $600 inclusive of taxes. Pros: Thin and Light Chasis you will definitely love it. Plenty of Ram and Storage for the price. Battery life is good because of the performance. Display and Speakers are commendable for the size it comes in. Cons: as it’s thin and light it’s gonna be heat quickly thus fans will stay for long. Performance as its a U processor performance takes a hit to maintain performance to battery ratio. Don’t expect sny gaming from the device.

Intel’s 12th Gen and 13th Gen processors have made computers like that a bit of a… fantasy. Sure, Apple and AMD are doing a great job on both the power and efficiency fronts. But the XPS is an Intel line through and through, and many of Intel’s 12th Gen offerings have shown themselves to be one-trick ponies in that regard. You can get power from the H-series, you can get (some degree of) efficiency from the U-series, or you can get… some of both, I guess, from the middle-of-the-road P-series. I’ve been using the regular XPS 13 for the past few weeks. And, like, it’s fine. It’s just fine. It’s worse than its 2020 predecessor in some ways and better in others. It continues to bring some of the best build quality in the 13-inch space. The display is fine. The speakers are fine. There’s an off-purple color option! It’s certainly one of the best Windows laptops you can buy, and it also doesn’t come close to the performance or efficiency that today’s MacBooks can provide, which says a thing or two about the current state of the Windows laptop space. The problem is, Where have all the ports gone? I love the portability this device affords. But the fact that people might need to carry a host of dongles and docks around with them, to me, is points off in that category.

This laptop combines impressive speed with a sleek, modern design. Whether I'm multitasking for work or streaming for fun, it handles everything smoothly without a hitch. The display is crisp, and the build feels premium. Lightweight and portable, it’s perfect for on-the-go use. Overall, an excellent blend of performance and style

The newest Dell 13" XPS laptop is a sleek and powerful machine that truly impresses. Its compact design is both aesthetically pleasing and highly portable, making it perfect for on-the-go professionals. The 13-inch InfinityEdge display delivers stunning visuals with sharp colors and deep contrast, while the latest processors ensure snappy performance. The keyboard is comfortable for extended typing sessions, and the touchpad is responsive. Battery life is impressive, easily lasting a full workday. The laptop's build quality is top-notch, with premium materials and a solid feel. Though it comes at a premium price, the Dell XPS 13" is a worthwhile investment for those seeking a premium ultrabook experience.

Lightweight and fast but had some issues with the fan running loudly and the unit heating up. After troubleshooting the problems the issues are resolved.

The quality is good! Fast processing, clear and crisp sound, adequate rams, powerful processor, and vivid screen. The only reason to return thia product is the lack of ports.

Awesome laptop. Light weight, good battery backup, fast for normal usage and screen quality is superb

The Good: * Thin & Light * Nice Screen * Beautifully Built * Smaller size The Bad: * No Ports * No High Resolution or OLED screen * RAM not replaceable

I am in love with this laptop, it is light weight, fast, durable and reliable. The battery life is great if you work from home or go to school. Overall fantastic product

I really enjoy this laptop! I am not a gamer, but when I take her out to Starbucks, people ask me about the gaming capabilities bc they’ve heard good things. I’m just super happy with the speed, crisp graphics, and how feather light it is! I put a bunch of stickers on it, and throw it in my purse. She’s the perfect size!

I’ve been using the Dell XPS 13 13.4" for almost a year now, and it continues to impress me. The build quality is top-notch, with a sturdy yet lightweight design that makes it easy to carry around. The performance is excellent, with fast processing speeds and smooth multitasking capabilities. The display quality is superb, offering clear and vibrant visuals that enhance my productivity and entertainment experience. The keyboard and touchpad are comfortable and responsive, making it a joy to use. Best Buy provided great service during the purchase, and I couldn’t be happier with my decision. I highly recommend the Dell XPS 13 to anyone looking for a dependable and powerful laptop.

This is a solid machine and the best available to compete with Apple. The screen is brilliant and comparable to the OLED display of the Macs. The size and weight are phenomenal and actually smaller and lighter than the Macbook Air. This is a huge win for those who travel and size and weight matters. For a Windows machine, it is amazing. That being said, I have had some difficulty with pictures from the cloud and the calendar app. The pictures may be because I have an iPhone so there's some syncing issues. The biggest problem is when trying to do a presentation involving multiple pictures. I finally found the Mail and Calendar app through Microsoft, but there are some limitations with multiple time zones. Maybe I simply don't know how to utilize the setting, but it is certainly not intuitive or easy to navigate. As you may notice, my main concern is software related and not hardware. The device itself is superb, but a device runs on software so if you're looking to do a lot of traveling, presenting, and working across platforms, then this review may be of some value as you consider whether to go Windows or Mac.

Was looking for a new laptop with a lot of memory/RAM. Worked with an associate who took the time to help find the right product. By far, it's one of the best laptops I've purchased that wasn't overpriced, in my opinion. Fast, responsive, and portable. 5 out of 5 would buy again.

Dell has always had exceptional hardware. Especially the XPS series. We use this for executives on our team. They are lightweight and fast. The 13 inch has a great screen and a quality feel to it. The battery lasts a good 2 hours, for up to 2 years until it needs to be replaced for a new battery.

Quality laptop, very thin with great specs for RAM and SSD drive. The battery seems top notch so far. A few nitpicks to include lack of touchscreen and only two USB-C ports (one of which is used for power while plugged into an outlet).

Small enough to be easy to carry around without compromising on performance. All with a touch of refined finishing. Some additional ports would be helpful, but with some small USB-C hub accessory you can get those. I nice buy!