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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 290 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the XPS 13's lightweight design, impressive battery life, and excellent performance. Many appreciate its compact size and high-quality build, along with the ample RAM and storage. However, some users wish it had more ports, and a few have noted that it can get warm and the fan can be noticeable at times. Overall, the positive feedback on portability, performance, and build quality outweighs the concerns about ports and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 290 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Execellent computer, but small. 14" would work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is powerful, but its size is tiny. I think if they could make it 14", I would keep it. I had to return it because the size was a bit smaller than what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Compact Laptop with full functionality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light weight and high quality. Easy to set-up with the Microsoft One Drive account, all files can be transferred from the old laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best i liked best working battery life is good good luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I went with this laptop to replace my old work laptop. It can handle anyhing I throw at it. Easily runs two external monitors. No issues in the two months I have had it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to buy for this price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently working with heavy processing application being as an Data architect and Graphics card process is very good rendering high quality videos. Not much fan noise. Only drawback is that since it is sleek , there is no room for USB port and we have to carry type c to usb convertor everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. Given that it's 10 years newer than my desktop, it is much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Pretty Good for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good laptop for school. I like the Face ID that it comes with and it very light and portable. Only downside is short battery life

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Light weight, easy to carry. Great for a college student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far very nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please be advised that the laptop is new to me so i only used it for a few weeks. Battery life is about 4-5 hours using it for online classes so it requires heavy use. I wish it were a little bit bigger but i also like that you can take this anywhere. The speakers and screen are good but not great. I like that it has a finger print button to log in without using a pass word. I hope that this laptop lasts me because i plan to keep it for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Processor speed
    Cons mentioned:
    Ports
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fast, Thin, Light, Great Battery Life, 1TB, 32GB!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell XPS 13 is very nicely loaded PC in a small and light form factor that has great battery life! Design This laptop is thin! It's very noticeably thin and it weighs as light as it looks. There's a small bezel around the screen. It still supports Windows Hello face recognitions, as well as fingerprint. The power adapter is also very small. This is at least in part due to the fact that it only needs/uses a 45 watt power supply. To me, the overall package looks very impressive! The keyboard is not a bad laptop keyboard. It feels sold, not flexing as you type. Travel of the keys feels good to me, not too short. It's not loud or clicky as you type but you can feel when you a key is pressed. The touchpad is a good size. It doesn't feel small and I think it's a good size given the room available for a touchpad. The touchpad works well and has a good click when pressed. The sound is good for small speakers on a small laptop. Dell includes MaxxAudio Pro which has enhancements for some things like special audio on headphones and voice. Display This display is bright with rich colors. It's 1920x1200 resolution (19:10 aspect ratio). It's very thin and, again, has a slim bezel around the perimeter. At the native resolution and 13.4" I find the display comfortable to use without display scaling turned on in Windows. I like that because, though rare now, sometimes I run into issues with applications that don't handle the scaling correctly or when using tools for remote connectivity to other systems. This display does support "HDR Video Streaming" in Windows, and I was able to turn that on. It doesn't support the "Use HDR" function of Windows. I'm not sure what the difference is but fyi. The contrast ratio seems very good to me in practice just based on some video I've watched including some HDR test videos. The HDR test video's I played in YouTube didn't show as using HDR but they still looked great. Blacks on this display look very black to me. It's very good for an LED backlit LCD display. Speed This laptop is very nicely loaded, especially for a very small, light, and low power (only 45 watt power supply) laptop! It has a 12th Gen i7 EVO CPU with 10 physical cores and 12 logical processors. I wasn't familiar with Intel's EVO line. They're designed to provide great battery life and still have plenty of power. There's more that goes with the Intel EVO certification, but I think an i7 that uses less power is pretty great! There a 1 TB SSD as well as 32 GB of RAM to top it off. I've found performance to be very good! Booting is fast as is running and switching between apps. Also, instead of just giving you Intel HD graphics, this has Intel Iris Xe graphics, which are much better than Intel HD. While it's still integrated and not a desgrete graphics adapter you would find in a gaming laptop, this may let you do more gaming than you would expect. Ports The lack of many ports is a bit sad to me, though it's more and more common, and I do really like a laptop being this small. To make a laptop small, manufacturers typically reduce the number of ports that are included. The Dell XPS 13 only has two USB Type C ports. These are actually Thunderbolt 4 ports, supporting 40 Gbps. You can connect up to two 4K displays to one Thunderbolt port. So, there's more flexibility and bandwidth there than you might think but you just may need a USB C/Thunderbold hub of some kind to connect everything you want at one time. There isn't a dedicated power port so the good news is the power port is a standard USB C, but the bad news is you'll need to use one of those two built-in USB C ports any time you need to plug in the power cord. Thankfully, that may not be very often due to what seems to be excellent battery life. Two helpful adapters are included in the box. One is a USB-C to 1/8" stereo (headphone) audio adapter. The other is a USB-C to USB type A adapter, so you can plug in a common flash drive or most other non-USB-C, USB devices. Battery Life I've mentioned battery life a few times but it's worth saying again. The battery life of the Dell XPS 13 is excellent! It has a 50,012 mAh battery and it just seems to last and last. I've been amazed at how few times I've had to charge this since I got it - and that's with installing lots of Windows Updates, Microsoft Store updates and apps, as well as downloading and installing lots of applications! The included MyDell Windows app also lets you adjust battery charging options so it will only charge to less than 100% and stop to help extend the life of the battery. There's a "Dynamic" mode that will change the charging pattern based on your usage, which is on by default. Otherwise there are a preset options as well as the ability to customize it. I hope all manufacturers start doing this as it can really extend the life of your battery. Summary The Dell XPS 13 13.4" FHD+ is a surprisingly well loaded for such a small laptop. The screen, keyboard, and touchpad are also very good for a laptop this size. If you're looking for a fast laptop with great battery life that's small and light, you should check it out!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product and price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Dell computers for several years and wanted something small, lightweight, with large storage. This one fit the requirements and was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cost benefit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cost benefit, very fast and beautiful machine.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Great Machine for Executives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great machine but we need to get used to the keyboard and the lack of slots ! If you use a lot of bluetooth peripherals it's ok !

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty nice well rounded laptop but battery life isn't there maybe because it tends to run a little hot

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy to have this laptop as they’re described. Good computer, nice speed. Very happy to have it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell XPS 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer. Bought it for programming and it works great. Runs all my applications and task without a sweat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performence, I love this product and it is the best computer from the Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop - But Keyboard Design?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, lightweight laptop which I love. In fact, the only suggestion I have for Dell is regarding the keyboard. Luckily, I am a touch typist, meaning, I don't need to see the letters on the keys to type. However, what were they thinking? The backlighting is okay, but it would still be helpful to use a contrasting color for the keys, such as black, versus having the letters barely visible. I'm truly not sure what the user design idea was with that. As far as the keyboard touch goes, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far, no issues. Computer is fast and does not lag.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire and very useful for my engineering degreee. can’t wait to buy another

    I would recommend this to a friend
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