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Customer Ratings & Reviews

Your price for this item is $313.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.5 out of 5 stars with 290 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the XPS 13's lightweight design, impressive battery life, and excellent performance. Many appreciate its compact size and high-quality build, along with the ample RAM and storage. However, some users wish it had more ports, and a few have noted that it can get warm and the fan can be noticeable at times. Overall, the positive feedback on portability, performance, and build quality outweighs the concerns about ports and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 290 reviews
  • Rated 5 out of 5 stars

    Overwhelmingly Positive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, fast ram, and great display

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight fast speed best for students and businesses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great function and very portable- lightweight for travel

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Light and portable but too slow for heavier use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and sleek but held back by cpu power………………!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek compact smooth, easy to travel with and good battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, indeed best computer laptop in the business

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Compact, fast and lightweight device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the laptop works perfect and fast so far.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer it runs very fast at a very decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greqt laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to purschase a laptop for an employee who was leavibg back to the UK. We looked online and foubd this one at Bestbuy. Easily picked it up, wipped it and reinstalled Windows 11. Over our employee is happy with this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xps rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dell xps is better then expected. Runs to smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and powerful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The only thing I wish is that it had touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase I've ever made!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great notebook! great price. fine, elegant! congratulations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bye Mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being a lifelong Mac user this laptop is IT! from all the details/included items that come in the packaging to amazing specs. ive been running virtual machines straight out the box and it handles like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box items are a great deal for business grade laptops! definitely recommend anyone to pull the trigger on the open box deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Laptops in the Market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using XPS laptops since last 3 years. This one is the Best model. And getting it for under $1K is super cheap. I would recommend every one who want's to buy a laptop please buy only XPS they are one of the best laptops from Dell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell xps 13 for college

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for school. As a computer Science major I would say this is a great laptop. The keyboard is nice to use, infinity edge screen also looks great and the code runs well too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what I was looking for when I came into Best Buy! I knew what I wanted but I've had the same laptop for 10 + years. I had an incredible employee help me and I am in love with this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but with issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good work laptop, but it has overheating issues and stuggles running much on that graphics card

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hangs and is a bit slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this expecting a fast machine. 32 GB sounded great to me. I’m not sure if I will keep it, but I might swap it for a newer generation.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey Shannon,
      Thank you for taking the time to leave us your review. We are sorry to hear that you are experiencing slow performance issues with your Dell XPS 9315 laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full article that can help you with slow performance issues with your laptop.

      Here are the steps to help you with slow performance issues:
      1. Run the automated tools in SupportAssist to ensure that the drivers are up to date and your computer is optimized.
      2. Restart the computer
      3. Run a hardware diagnostic test
      4. Scan your computer for malware
      5. Restore the computer using Windows System Restore
      6. Restore the computer to factory default settings

      You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Should you need further assistance, you can contact Dell directly with the information below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 4 out of 5 stars

    Dell XPS 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think overall this is a great product! However, when browsing I would have hoped the option for an i8 was available. Nonetheless, the laptop is very efficient.

    I would recommend this to a friend