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Customer reviews

Rating 4.2 out of 5 stars with 5 reviews

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80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Battery, Speed

    Rated 5 out of 5 stars

    This is a fast laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazingly fast. A docking station makes it even better. Touch screen is very useful. Running a second screen is very helpful for the type of work I do. The most awesome thing about this laptop is the replaceable battery.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Highly recommend it to anyone looking for a reliable laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    The best laptop ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I ever bought, everything works great with those 16gb of ram

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Performance

    Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my laptop over 12 hours a day and I run AutoCAD and other software on it. This is an excellent laptop. I am happy I chose this one.

    I would recommend this to a friend
  • Cons mentioned:
    Trackpad

    Rated 1 out of 5 stars

    poor quality, faulty products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell has a well known issue with battery expansion which make the track pad unusable. Dell is aware of the defect, but have failed to do a full recall on the product. TERRIBLE product, AVOID XPS line. DELL. Is s a joke

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Valued Customer,

      Thank you for your review. We are sorry to hear about the swollen battery issues that you are having. We'd recommend trying some of the tips in this article to help relieve the stress on your battery and your touchpad: https://dell.to/3eDToSw.

      If you have any additional questions about your computer please check our Product Support Page here: https://dell.to/2s7RG9G.

      Best,
      Bryan
      1-800-624-9896 Dell

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