Customers commend the XPS 13.4" laptop for its touch screen capabilities, with many stating it's worth the extra cost. The design of the laptop is also well-received, with users describing it as small but great. Additionally, the portability of the device is praised, with customers appreciating its lightweight and appropriately sized screen.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 48 reviews
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent computer for engineering students. Comfortable and effective.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Happy customer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. I like that it is touch screen. The mousepad is good.
I would recommend this to a friend
Cons mentioned:
Noise
Rated 4 out of 5 stars
XPS 13
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good laptop overall. The fan gets noisy, especially if not on hard surface.
I would recommend this to a friend
Rated 5 out of 5 stars
Best choice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for working from home and gaming. Would recommend
I would recommend this to a friend
Pros mentioned:
Great
Rated 5 out of 5 stars
The laptop to beat
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. The reference to beat for windows 10 laptops
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the keyboard. Love the look and Love my Dell.
I would recommend this to a friend
Cons mentioned:
Ports
Rated 4 out of 5 stars
Perfect travel companion
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality, small form factor, good performance. Not many ports.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
extremely fast with Intel core I7. easy set and easy to use. full size keyboard. 512 GB SSD hard drive gives plenty of storage and long life. Video quality of screen is amazing. Best Buy sales person helped make selection, very knowledgeable and friendly. Glad I picked Dell XPS 13.4 Touch Laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well. I am liking the size - perfect for taking my work with me. I use this for business, so I run QuickBooks as well as several industry specific applications and it is keeping up well with running all of those!
I would recommend this to a friend
Cons mentioned:
Defective
Rated 1 out of 5 stars
Defective Out Of The Box
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disaster. Out of the the box the Dell XPS 13.4 touch laptop was defective. Neither the keyboard nor touchscreen worked. Dell support not much better. After 3 frustrating calls they finally decided to send a replacement rather than a tech which was the first response. What a nightmare. The replacement is supposedly arriving 3 weeks after the defective one was delivered. Will never again buy a Dell via Best Buy.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Elcnyc,
Thanks for your review and we're sorry to hear about the issues that you had with your first computer. We hope that when you receive your replacement that it will meet your needs.
If you have any questions about your computer you can check our Product Support Page here: https://dell.to/2Y6syNN.
Best, Bryan 1-800-624-9896
Rated 5 out of 5 stars
Dell XPS
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very satisfied with my purchase. The laptop was in excellent condition. I was skeptical it being open box but I am happy I decided on the purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Great bang for your buck
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been wanting this computer for quite a while now and Best Buy offered a phenomenal price. One that could not be matched by any other retailer.
I would recommend this to a friend
Rated 5 out of 5 stars
Love this laptop!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this laptop. I am completely satisfied with my purchase.
It is so easy to use. The display is so nice and clear.
I would recommend this to a friend
Rated 5 out of 5 stars
Dell xps
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great this is my third dell cos and would not try anything else. This is by far their best model.
I would recommend this to a friend
Rated 5 out of 5 stars
Dell Laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceptional laptop. Very nice features, easy first set-up and installation. Sleek device.
I would recommend this to a friend
Rated 4 out of 5 stars
satisfied with purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
loving this product so far! got it open box while I was skeptical at first I'm more then satisfied
I would recommend this to a friend
Rated 5 out of 5 stars
My Laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! My daughter loves it! It is the perfect computer for her.
I would recommend this to a friend
Rated 4 out of 5 stars
good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It good laptop. i would buy laptop again if i was rich
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent! Nothing beats XPS. Quick delivery, nothing beats Best Buy
I would recommend this to a friend
Rated 5 out of 5 stars
Thanks
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On time and excellent I love to shop at Best Buy thank you guys