Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,889.99
Clearance
The comparable value price is $2,099.99

Customer reviews

Rating 4.5 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the XPS 14's overall performance, processor speed, and screen quality, with users appreciating its sleek design and portability. The laptop generally has sufficient RAM and storage capacity for various needs. However, some customers have expressed concerns about the battery life and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 110 reviews
  • Pros mentioned:
    Overall performance, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Excellent Performance

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop! The touch screen is a fantastic feature—responsive and smooth, making navigation super easy. The OLED display is stunning, with vibrant colors and sharp resolution. Performance has been excellent so far with no issues at all. It’s fast, reliable, and handles multitasking with ease thanks to the 32GB of memory and 1TB SSD. Definitely a great choice for both work and entertainment!

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Laptop PC for my Home Office

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell XPS with 14.5 inch screen 3.2 OLED Touch Laptop Intel Core Ultra 7 Evo Edition. This is a very nice sleek looking laptop that can handle all of my home office programs without crashing. This Dell XPS has touch screen but is not pen compatible. It is equipped with Intel Core Ultra 7 processor and runs Windows 11 Home. It has 32GB memory and 512GB of SSD storage. It has three Lightning USB-C ports, two on the left side and one on the right. A headphone/headset jack is also located on the right. It is equipped with a platinum backlit English Keyboard with Fingerprint Reader. Like most PC's that runs Windows it has a trial of Microsoft Office and a year of McAfee Antivirus included. This 14.5 inch Dell XPS runs all of my applications that I need for my small business. I use Adobe creative cloud which includes Lightroom, and Photoshop. I use Affinity Designer 2 and Affinity Photo 2 for designing and such. I also have Silhouette Studio Business Edition installed on this laptop. I can have all of these applications open and running with not one single problem. It's a win for me. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Power Machine For Everyday Use!!!

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I love the performance of this laptop. Ultra 7 and 32gb of RAM is a machine for Office use, I have all my Microsoft Suites open plus Spotify and some chrome tabs open(like 6 apps) running simultaneously. I love the OLED screen when Im watching my shows too, battery life is something they could do better. With continues use it lasted las 5 hours. Over all I do recommend this laptop for office or college/university use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life, Usb ports

    Rated 3 out of 5 stars

    A Mediocre PC purchased under duress

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on impulse after my other Dell battery died while on a business trip. I hate the keyboard, keys are too close together, they are not raised so typos galore. Would also be nice if they included just one old school USB (all three are USB-C), but that's what adaptors are for. Other than that the performance is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent open box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased open box item. Using it already for a month. No problem so far. The battery life not as described. But it works for hours anyway. I didn't play games, but i am watching movies and it's ok.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram, Screen quality

    Rated 5 out of 5 stars

    Fast and Beautiful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast. Screen is beautiful. I don't understand how anyone can have under 32GB of memory anymore so this laptop is essential for experiencing the best performance in all your apps including web browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Premium high quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Runs fast and smooth. Super easy setup. The screen is incredibly clear and beautiful. I think it's the perfect laptop out of all the portions. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop that can do almost anything, great screen, good speakers and nice cunstruction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this computer. It's powerful! I would say that I use it mostly with a docking station and don't exactly enjoy some of it's sleekier functions . . . like it's weird to do ctrl+alt+del when the Del key is not a key but a touch button. Also, the trackpad is not defined which is weird. And I don't think I have yet to figure out how to print screen with the laptop. lol But it's a solid computer on speed/power

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Beauriful, solid, and good performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect speed for my needs and OLED display is gorgeous. I didnt need the RTX graphics card so configuration perfect for me while saving money. The key board has a good feel, but in low light the keyboard marking is not easily visible when backlight is not on. Good speed for photo editing. Construction feels solid for travel. It is pricey, but best buy had a sale making it acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this look — and find that it looks very modern. That said, I get why others don't. The lack of markings for the touchpad means that indeed you might find that you occasionally put your finger down in an area that's not touch sensitive, but as I used the laptop, I found that I got used to the position of the touchpad and didn't mind the lack of visual markings at all.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is excellent—fast processing, strong battery life, and great color and graphics. However, during purchase the checkout process felt rushed, and I was signed up for a membership without a clear explanation of the fee.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Creative Powerhouse

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XPS 14 is an outstanding machine. Build quality is top-tier—everything feels solid and thoughtfully engineered. The OLED display is exceptionally sharp, with vibrant colors and deep contrast that make it ideal for photo editing and creative work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop overall. Beautiful screen, very fast and sleek. Would be nice to have an HDMI port and more USB-C ports. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Most premium feeling 14 inch Windows laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Gorgeous screen, solid and very premium build, haptic trackpad, fast processor, ample RAM. Cons - A bit on the heavier side, battery life could be better (likely due to the beautiful screen trade off)

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer, the keyboard is soft and complete. The touch buttons are really beautiful. And the screen is the best I saw for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight powerhous with OLED screen!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased laptop as an Open Box in Excellent condition, first time around it wasn't in excellent condition and had trouble updating. Thought I'd try it again and 2nd one was indeed in excellent condition. It was a great price and works well. Love the light weight and battery time. OLED touch screen makes using touch pad or mouse obsolete!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keyborad and processor

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoenstly this is a good all around computer. The keyboard is super smooth to type with and it runs everything very well 100% would recomend this computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in Fair condition, however, it looks and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience so far, really enjoying the display quality

    I would recommend this to a friend
Sponsored