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Customer Ratings & Reviews

Your price for this item is $2,124.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.2 out of 5 stars with 26 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance and beautiful display of the XPS 14” OLED Touch-Screen Laptop. Many praise its speed and reliability. However, some users point out that the battery life could be improved. Overall, the positive feedback on performance and display outweighs concerns about battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and price, sleek design and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the look and opening system of this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Video card

    Rated 5 out of 5 stars

    Dell XPS 14 computer bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer bundle. Plenty of memory, storage and outstanding video card. Great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop and it really capable of almost doing thing that comes to your mind .it battery life is great and it really surpassed my expectations for this computer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery, keyboard, function key and performance. Beautiful design and great screen resolution. Great weight.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this item on Dell website is $2399 whereas Bestbuy is selling for $2599.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey There WindowsUser,

      Thank you for taking the time to leave a review of your Dell XPS 14 touch laptop. We are sorry to hear that you are not completely satisfied with the purchase price of your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

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