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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 126 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the XPS 15's OLED display and touchscreen, frequently praising its impressive visuals and responsiveness. The laptop's performance and build quality also receive high marks, with users noting its ability to handle demanding tasks and its premium feel. While some users mentioned the limited number of USB ports, positive feedback on battery life, lightweight design, and graphics capabilities outweighs this concern. Many customers find the laptop to be a worthwhile purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 126 reviews
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Happy Old Lady, very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is every thing I always wanted. It has loads of space and is streaking fast. I got my touch screen and backlit keyboard. I am a little old lady so being able to see is important!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    Not bad, a bit hot and the keyboard is odd

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good laptop. I don’t like the white keys, because it makes it hard to see the backlighting due to the lack of contrast. It runs a bit hot and isn’t perfect, but the screen is nice and the performance is as expected. Worth it on a good sale.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    excellent quality and display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is better than I expected. A couple things I thought would bother me. is the lack of the side keypad and no standard usb 3 ports. Dell does give an adaptor for that though. Display and quality make up for the short falls. Also the price. Mine was an open box excellent condition. I swear its brand new. or just that an open box. It was on sale that day for $500 off and they must have passed that on to open box too.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Premium unleaded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. OLED is rad! Quiet. Cool. Solid build. Premium. Track pad is smooth. Dell software is annoying. Seems to have a new update everyday. Upgrading from HP envy 17 3090nr. I love this XPS.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Touch screen

    Rated 5 out of 5 stars

    Best computer ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous OLED display!! Touch screen is excellent!! Best computer ever!! Better than MacPro i just bought for my daughter! Apple— for the price, you need to offer touch screen at least!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Dell XPS Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XPS is sleek and has great graphics and a high quality touch screen. A lot of really cool features and a high-performance laptop. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some reviews mentioned the letters on the keys disappearing during the day from the backlight. All you have to do it hit F5 to toggle the backlight on and off. At first, I was surprised at how heavy it was. I was told this was due to the graphics card. The OLED display was so impressive, I bought it anyway. After bringing it home, I immediately fell in love with it. The white keyboard is nice. Overall, this was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    perfect pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop we use it everyday. Display is beautiful !! Speed is prefect what we use it for

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic build quality, smooth display, very good sound quality, great android integration

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Processor speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is excellent. It is very fast and the display is great. I am very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display
    Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    C TYPE ports

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, however I dont like the lack of ports it has. They are all c-usb, it does come with an adapter for a USB however.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Awesome, highly reccomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, high quality, good to decent battery life, gets hot quick though

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Touch screen

    Rated 3 out of 5 stars

    Great looking laptop, bad battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love the screen and build quality of this device. But the 4k OLED screen and power-hungry intel chip KILL battery life! Luckily the included power adapted charges the laptop in no time, but I have found myself frustrated with having to connect to the wall multiple times a day. I would have gone with an Apple silicon mac if it wasn't for my workflow needs with windows and x86 applications...

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Greetings JoeMama,
      Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your Dell XPS15 Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.

      Here are the steps to help improve the battery performance of your laptop:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Goated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever had, fast speeds as well as good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Oled display, Performance

    Rated 5 out of 5 stars

    Great work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xps laptop with oled screen. Best at performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with a vibrant screen and strong perfromance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer. Great battery life, excellent performance, OK sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Man the arctic white XPS looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd get the white XPS but Best Buy had such a killer deal I couldn't resist. And man is it a good looking piece of hardware. Typical excellent XPS workmanship, great screen, and still very portable. Extremely nice huge glass trackpad. I have not really made the 3050 Ti GPU sweat but so far I have not had issues with heat or battery life. If gaming is your #1 priority I think you can do better on bang for your buck, but for an all-around high-quality Windows laptop with a decent GPU, this is highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    XPS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student, this laptop has been very useful as it is smooth and reliable. I’ve had no issues dealing with programs either. I’ve been using it for about a year

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only recently started using the laptop but it seems solid and fast. Good sturdy quality. A little heavier than my HP spectre laptop but hopefully will last longer than three years.

    I would recommend this to a friend
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