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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $2,449.99

Customer reviews

Rating 4.6 out of 5 stars with 126 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the XPS 15's OLED display and touchscreen, frequently praising its impressive visuals and responsiveness. The laptop's performance and build quality also receive high marks, with users noting its ability to handle demanding tasks and its premium feel. While some users mentioned the limited number of USB ports, positive feedback on battery life, lightweight design, and graphics capabilities outweighs this concern. Many customers find the laptop to be a worthwhile purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 126 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect laptop, great battery life and sound. Everything I've been looking for. Only wish it had a keypad, but otherwise no issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is beautiful. Battery life leaves a lot to be desired. My unit's lid would not stay fully closed when tilted, which leaves me worried things might get into the laptop.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi There BigTuna,
      Thank you for taking the time to leave a review. We apologize for the battery performance issues you are experiencing with your XPS 9520. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop.

      Here are the steps to help improve the battery performance of your laptop:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
      Should you need further assistance, you can contact Dell directly with the information below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop Quality Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop operates flawlessly with windows 11 pro upgrade and delivers great future optional upgrades making it outweigh competitors. Works great paired with a Logitech Master 2s mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent touch screen laptop at a great price. Machine is very finicky about RAM upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 4 out of 5 stars

    Good machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop and worth perfectly for what I needed. I edited some photos and do a little but of light gaming. Battery life is ok but it is a pretty powerful laptop. OLED screen is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Review for DELL XPS15

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is too awesome to use and the display is too good I didn't expect this from Dell. It's mind blowing

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    XPS 15 9520

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, excellent speakers and one of the best laptops out there. The OLED display is eye watering. Just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right and the speed is super. It met all my needs for a high speed laptop. I will buy it again .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    it's great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gorgeous laptop, high performance. its expensive and i wish the screen was 120hz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice white keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter than expected. Not a heavy "breather". So far hasn't overheated. Good quality. The outside shell is more silver than white

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is portable. Fast enough to play apex legends at 60hz and also do my work while traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college student

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for a college student. Did a good job fir school works

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the only downside is that there is no built in usb ports; an adapter is required. Otherwise all seems fine. I’ve only had it a few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing open box deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box in new condition. Great laptop and amazing deal.

    I would recommend this to a friend
  • Pros mentioned:
    Oled display

    Rated 5 out of 5 stars

    Great laptop of its time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I could find this before it was discontinued. It’s served me well over the past 2 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, with great touch screen, Alumina body, well designed, deserved the money

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done well as a student in college would recomend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely amazing. Definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal and works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a good price and works exactly how I expected it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient and clean well build not like my other laptops that were plastic and break

    I would recommend this to a friend
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