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Customer Ratings & Reviews

Your price for this item is $805.99
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The comparable value price is $2,799.99

Customer reviews

Rating 4.5 out of 5 stars with 177 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the XPS 15's stunning screen quality and impressive performance, frequently praising its ample RAM and storage capacity. However, some users noted that the battery life could be improved, and a few experienced issues with the laptop's cooling system under heavy load. The weight of the laptop was also mentioned as a potential drawback by a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 177 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. The keyboard is great as well as the touchpad. The keyboard is very soft and is nice to type on. Screen and sound is great too. The screen size is perfect. Looks and feels like a premium laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell XPS 15 OLED.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute powerhouse at a relative bargain. Very thin form factor for the spec monster that it is. Respectable battery life. Good but not exceptional speakers. Solid choice for an all in one workhorse and intermediate gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and now use it for work. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The touchscreen option is a good one and the speed of the cpu is a great with the 32gb ram

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Upgraded from the Surface Book

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from my Surface Book which was purchased in 2015, I am definitely impressed with the device. I used my Surface Book as a laptop rather than a tablet, so I'm not missing the detachable screen. The only items in relation to stars being withheld are due to Windows 11. There's some bloat ware, but it's not aggravating. The hardware is great, and the device does feel of high quality. I almost ordered the version with the 4K screen from Dell, but I connect to external monitors; so 3.5K vs 4K on the laptop screen wasn't of concern--as long as it was touchscreen. The OLED screen does look good, by the way. I almost opted for a MacBook Pro 16, but I love the fact I can add more RAM and storage in the future on this XPS 15.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    College and gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of best laptops I have ever seen, it’s fast, speaker is loud and great quality, not only do I do all my school work on there I also am a gamer and it’s so easy and fast

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It's Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys this his been working for me for what I do. The speed is a refresher from my old computer, which was a Dell 17 inch. I upgraded to two 24 inch monitors and don't miss the big screen,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop i own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop , even better than the heavy weight alienware, programs runs smooth, and the game performance 10/10!! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Worth every penny

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the quality and performance of the laptop. It is worth every penny spent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great machine, appreciate Best Buy Total Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Dell user. Like that I can get it at Best Buy with the protection covering this and all my other tech. The screen is great. nice and crisp and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop!!! So many great features. The screen looks terrific. Glad BestBuy had it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Dell XPS. It’s a great powerhouse and multitasker! I’m able to use lots of power draining apps such as large excel workbooks, photoshop editing, etc. And it powers through those and more without any issues. I do wish it had a numerical keypad like other laptops of this size but the performance more than makes up for it. It does use a lot of battery if not plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good for all the above

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer for solidworks and any sort of media viewing with its oled display. Also solid performance in games.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very good dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought dell laptop from bestbuy. Very good couustmer service. Dell laptop xps15 very fast. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect for work. I use it for running my business and its perfect for what i need. Even can play video games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Performance Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, nothing not to like. i9, 32GB Ram, 1TB SSD, and Geforce RTX 3050 Ti. Very responsive and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Had no issues at all. Very fast and cooperative...

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc, works as advertised, the processor is very fast

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Gast and smooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange it but the second one its amazing. I use it to edit photos, and it runs fast and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell, XP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer would recommended buying if you want to get stuff done fast

    I would recommend this to a friend