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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 177 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the XPS 15's stunning screen quality and impressive performance, frequently praising its ample RAM and storage capacity. However, some users noted that the battery life could be improved, and a few experienced issues with the laptop's cooling system under heavy load. The weight of the laptop was also mentioned as a potential drawback by a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 177 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell XPS 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop overall. Nice speed for at home business and other tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it is fast and reliable. We got this for our son for college and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new laptop for working from home, great buy, gets the job done and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and does everything I need it to do. I enjoy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Super fast and great display. Was a little on the expensive side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The nice and the not so nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice thin laptop. But wait, there's more. More you have to buy! If you want to attach external devices like a USB 3 disk or even a usb 3 thumb drive, or use your TV as a second monitor you are going to need to buy a high priced external hub. Yet another way to get in our pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my Dell XPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to setup, fast, lightweight, great monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! it is perfect for work and zoom meetings!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Dell XPS 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast is a little weight but enough for that computer

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dell XPS 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good, battery life not what expected

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast laptop dell xps with i9 looks grate

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    R

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with an I7 processor speed. Like it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've had in years. Fast, light and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What we needed when we needed it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something fairly high-power but needing little customization so we could run AutoCAD and some other memory hogs. Right off the shelf (and on sale!) this was exactly what we needed. We ordered online, and picked it up later that day, so even the timing was perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Works well, a little heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint would be that it is deceivingly heavy with the power pack included. If you are trying to carry on to a plane that has a 7kg limit for carry-ons, this unit takes up about half of that allowance. There are no USB2, USB3 or HDMI ports, so get yourself a USB-C hub to maximize its usefulness. I usually use it with a docking station/device of some sort, so the included lack of ports isn't a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Functional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is gorgeous. The screen is great. However, I needed this for editing pictures and it kept freezing on me. Also, the edge of the laptop is sharp and makes it a little uncomfortable for using the mousepad sometimes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    moster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a monster! It has everything but everything that is needed in a notebook, it is an elite product, only for demanding users, it is not cheap but if it is excellent, I am not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Machine out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute amazing machine and is perfect right out of the box but the upgrade ability on it just is a real giant bonus for someone like me who does a lot of 3-D modeling. The screen and color accuracy is amazing and perfect for on the go working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium high end device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an open box item but the laptop condition was excellent. It has awesome graphics and runs the games smoothly. I had issue with Xbox gaming pass but Bestbuy team quickly resolved it.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Dell found the 15" sweet spot with this XPS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Super fast starts and shutdowns and great graphics. There is no lag. I have extended via USB dock to a 27" monitor, with connected accessories via a USB C dock, and it all works without a hitch. In addition to the usual, I am also playing MS FSX, with FS joystick and rudder pedals, and the frame rates are high without any drop. Battery lasts around 6-7 hours, and considering the processing power on hand, that is very good. All in all, a good product and a good investment in a laptop, should hold for the next 3-4 years. PS. I upgraded the RAM to 64GB.

    I would recommend this to a friend
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