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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 177 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the XPS 15's stunning screen quality and impressive performance, frequently praising its ample RAM and storage capacity. However, some users noted that the battery life could be improved, and a few experienced issues with the laptop's cooling system under heavy load. The weight of the laptop was also mentioned as a potential drawback by a small number of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 177 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Bought to work on multiple media files at once.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and power for me. Disappointed that it does not have a single standard-size USB port. I have to use an adaptor to read and write to the still valuable USBs. I strongly studied the specs and it checked all the boxes for what I was looking for in regards to speed, screen, and more that I wanted to process multimedia. I guess I overlooked the items I wasn't shopping for specifically which have taught me to not assume but to also be aware of how I was filtering the information. It is still new but I expect (not assume) that it will be an outstanding laptop for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram

    Rated 5 out of 5 stars

    Tamara Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer! Works great and very thin! Runs fast, lots of memory and fast processor speed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Douthing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good,, even though it couldn't set up from the beginning, cuz it froze up, for a new and expensive laptop I was disappointed, I'll keep using it but I'm very skeptical about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaizing product. We are very happy with our new house and our new computer we order from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Mighty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been by far the best laptop I have ever owned. Has all the features needed for office and patient use during the consultation process

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram

    Rated 5 out of 5 stars

    Dell's best laptop...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phenominal laptop. An i9 with 32GB of RAM and 1TB SSD provides plenty of firepower for the high end user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace my home desktop. Couldn’t be happier. This is a SOLID laptop. Graphics runs great. Bluetooth connects to my XBox controller. How sweet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great investment for my business’s d purchased the docking station as well to move from shop to home without disconnecting 4-6 cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Engineering computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, used for engineering student!!has all the right peripheral features!!

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great build and future proof!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of obsessive compulsive reseach along with extensive experience with computers this is the best choice I found. I like the ability to increase the RAM and add an extra NVME SSD. Remember to set the default GPU to Nvidia dedicated because it comes with the Intel Iris XE set to default. The chassis is solid and appreciate the no smudge carbon fiber palm rest. This is a future proof laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my Dell XPS 15 9520

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Dell XPS 15 9520 for about a week now and I really like it. I was nervous about switching to a 15" screen from a 17" screen but the screen is actually really nice. I also really like the touchpad and the feel of the keys. It is really fast and responsive also. It does tend to get hot pretty quickly but I bought a laptop cooling mat and since I've been using that it hasn't heated up at all. The colors of the OLED screen really pop and my videos look great when I play them. All in all, I am really happy with my purchase and would definitely recommend it to others. I'm still learning Windows 11 but am looking forward to figuring all that out. Also, Best Buy did a great job transferring my data from my other computer and installing and setting up several programs, as well as explaining various features of the computer to me. I'm a happy, satisfied customer! Oh, and the absolute best part for me. . . the sound is AWESOME!!!! I love playing my music on this computer!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For work purposes only and I love it. Also it always get compliments when I’m using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    After 13 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to use! Meets all my needs for business and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop dell i have ever had for a long time Light and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box for the Win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, excellent price. They had it in an open box and it is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy. best price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had the best price for this laptop computer with. No other comments at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect graduation gift for my son from high school to use for his engineering program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Windows 11 computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you must run windows 11 programs and dont want to run a virtual machine this is the computer for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wit Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop! I have always liked Dell, and this one did not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop…….:.::::::::::::::::3::::333:333:33:3::

    I would recommend this to a friend
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