Customer Ratings & Reviews
- Model:
- XPS9520-9195SLV-PUS
- SKU:
- 6504382
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the XPS 15's stunning screen quality and impressive performance, frequently praising its ample RAM and storage capacity. However, some users noted that the battery life could be improved, and a few experienced issues with the laptop's cooling system under heavy load. The weight of the laptop was also mentioned as a potential drawback by a small number of users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Exceptional laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent laptop. It has a very fast processor, and the screen resolution and colors are outstanding. It starts and restarts in about 10 to 12 seconds due to the solid-state drive and the fast processor. I would highly recommend this laptop to someone that needs a highly capable laptop.
I would recommend this to a friend Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop use it mostly for gaming and i dont regret it
I would recommend this to a friendPaul laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Plenty of memory and speed. I9 chip is very efficient.
I would recommend this to a friend- Pros mentioned:Performance
Happy so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid laptop with great performance specs. The only knocks so far - it came w/ Windows 11 Home, the audio quality is not what you would expect and it could use a few more ports. Other than that, a big jump up from my 5 yr old Lenovo.
I would recommend this to a friend Dell laptop and Best Buy supportgreat combination
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many laptops and this is the best i have ever used.
I would recommend this to a friendGreat Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying the laptop so far, and I haven't experienced any issues.
I would recommend this to a friendFilm editing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Very powerful and handles all my editing needs with ease.
I would recommend this to a friendFavorite Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for work and to play games on, battery life is decent.
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, they are making me put 50 characters minimum
I would recommend this to a friendXps
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is the best one ever bought start up is super fast
I would recommend this to a friendHighly Recommend!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a powerful and well-designed laptop. Highly recommended!
I would recommend this to a friend- Pros mentioned:Performance
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Dell XPS 15’s mother board was broken after one year of using. The performance is great but the service from Dell and the quality is poor.
No, I would not recommend this to a friend New Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful laptop for work and play! So happy with this Dell!
I would recommend this to a friendgreat screen loud fans
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.incredible screen, good keyboard and trackpad, loud fans tho
I would recommend this to a friend- Pros mentioned:Performance
Light and fast but no standard USB inputs.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the speed turning this computer on or off. The programs run pretty fast too. I do not like that it only has USB C inputs. First one crashed the wifi drivers when updating. It was replaced without hassle. The second unit is working fine.
I would recommend this to a friend Reliable computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and reliable laptop. Works well for design work.
I would recommend this to a friendEXCELLENT PURCHASE EASY TO USE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PURCHASE EASY TO USE ASSISTANCE WAS EXCELLENT
I would recommend this to a friend- Pros mentioned:Processor speed
Great Dell Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quick processor. Likely had been in storage, as all the windows updates within the first few weeks were a bit annoying, but it is finally updated and working well for the purpose. MC
I would recommend this to a friend - Pros mentioned:Performance
Best laptop out there for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop I have at the moms… Really works quickly and stays relatively cool even when under heavy usage in CAD and Photoshop…
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Battery life
Great machine - motherboard died 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for my use case of photo editing and for the most part keeps up with high performance demands (with subpar battery life I'll note). HOWEVER, 5 months into ownership and my motherboard is dead. Just from regular use, nothing beyond chrome and Lightroom. Dell is repairing it under warranty, but I expected more from a $2500 ultrabook.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There Liron,
Thank you for taking the time to leave us a review of your Inspiron XPS 15. We are sorry to hear that your motherboard failed. That is not the type of feedback we like to hear from our customers or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to help improve current and future products. If you need further assistance, I have provided the toll-free number and chat link below to our Customer Support team for your convenience.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell