Customer Ratings & Reviews
- Model:
- XPS9520-7171SLV-PUS
- SKU:
- 6504384
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the XPS 15's impressive build quality, performance, and battery life, frequently praising its bright screen and powerful graphics card. Many appreciate its lightweight design and ample RAM. However, some users express concerns about the limited number of USB ports and occasional overheating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sooooo fast! and looks very elegant. if you are use to tablets this can look very buckly
I would recommend this to a friend - Cons mentioned:Usb ports
Great laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the money. The dangle for usb-c is a bit annoying but overall great.
I would recommend this to a friend Good laptop for work.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The condition was good, the only thing was missing is the charger. And it had 100 Watt charger because of consumption. Track pad was amazing. I could not use the laptop without a mouse before, but with it having a big track pad area usage was excellent.
I would recommend this to a friend- Pros mentioned:Performance
Procurement Services -Commodities Buyer MSU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a dell laptop, 2 monitors and a portal. Absolutely thrilled with everything. The best part of the purchase besides the excellent products we purchase was by far the best service rep Vincent. Never have I received such great service. He went above and beyond to help set up Cisco and remote access for my job. In all my years of work I have never had such a great tech guy that did everything possible to solve all my problems to get me set up to having everything working. Honestly we had bought a computer system years ago from Best Buy also. This was a huge endeavor for my work to have everything working. Thank you Vincent and thank you Best Buy. I will recommend you to everyone because of the great professionalism and service received by Vincent. You just don’t find that kind of service. Micki Melton
I would recommend this to a friend - Pros mentioned:Processor speed
wonderful device, ultra fast and high quality mate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful device, ultra fast and high quality materials
I would recommend this to a friend Great laptop- I like buying the display models
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I've ever owned. Got the display model when they were clearing space for new versions, so I got a great deal too
I would recommend this to a friendperfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for watching movies and world cup 2k30 in my house ..
I would recommend this to a friendLife saver
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been chasing tech for over 20 years. I’ve built more computers than I care to count. This is a great portable option. I am able to play many games and this got me through the 40hrs of labor my wife went through for our baby. Money well spent.
I would recommend this to a friend- Pros mentioned:Battery life, Graphics card
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a laptop to travel with. After trying several, this one fit the bill. Good battery life discrete graphics card and all aluminum case. Plus a small light charger.
I would recommend this to a friend - Pros mentioned:Performance
Top notch laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely wonderful. I’ve used Dell laptops for years and this was the easiest to setup and the performance is unmatched. I love that I can increase the RAM if needed.
I would recommend this to a friend - Pros mentioned:Graphics card, Processor speed
Outstanding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super fast with the 14 cores and the RTX allows it to play games like League at 200+ frames. completely satisfied with the purchase for college and work!
I would recommend this to a friend Amazing Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for all needs. Only negative I have is the weight of the laptop and needing a USB C hub. Otherwise one of the best laptops I used for both college class work and engineering CAD work.
I would recommend this to a friend- Pros mentioned:Graphics cardCons mentioned:Usb ports
Great laptop for gaming and personal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device…quick setup, love the inclusion of the 3050Ti onboard…wish there were more port options without use of a dongle
I would recommend this to a friend - Pros mentioned:Build quality, Processor speed
Dell laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best choice for the money. Very happy with purchase. Fast laptop and clear screen. I do have a second 24” monitor attached.
I would recommend this to a friend Best Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with my purchase and the service. Everyone went above and beyond to make my experience as good as possible.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power on button only works after you push it 5 times. The keypad makes the cursor jump. You'll type something and soon the cursor is in another place and you have to stop and put it back. It's not a touch screen like on my old computer. Not the same. I also had to buy more an extra docking station. You shouldn't have to do that. Especially if you are buying a brand new computer that costs this much.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi VanessaW,
We want to thank you for taking the time to leave a review of your Dell XPS 15. We are sorry to hear that you are experiencing an issue with your cursor jumping and that you had to buy a docking station. We have noted the details of your statement and will escalate them to our quality team for improvement on current and future products. If you need further assistance I have provided the toll-free number and chat link for your convenience.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Dell XPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Dell XPS for my son fir college. He stated that the setup tutorial from Best Buy made it easy get started. Great laptop.
I would recommend this to a friendgood enough
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop for editing not gaming, screen not good since its ips, everything should be oled at this point for those prices
I would recommend this to a friendNew Dell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The store I purchased it from is being remodeled, couldnt go inside. However, the Best Buy rep I worked with was great.
I would recommend this to a friendUsability - Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its brain with beauty. Nice windows laptop to compete with delicate MAC or Surface Pro. Typing experience is wonderful and its value for money.
I would recommend this to a friend
