Customers are satisfied with the fast performance, sharp display, long battery life, and high build quality of the XPS 15. They appreciate the powerful performance, upgradability, and responsive nature of the laptop. However, some customers have concerns about the overheating issue and the low-resolution webcam.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 205 reviews
Rated 5 out of 5 stars
Dell XPS laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did my research and BB had the model I wanted. Customer service was very knowledgeable and helpful.
I did upgrade to Crucial 64 RAM and added 1T SSD. Machine is awesome.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
A Power Tower in a Lap Top PC.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this Dell Laptop PC with a 24-inch Dell Monitor. It is fast and all I could ask for. I am completely satisfied with l this combination.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Fabulous
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the computer. Exceeded my expectations. It's fast and easy to operate. My son loves it
I would recommend this to a friend
Cons mentioned:
Overheating
Rated 4 out of 5 stars
Amazing <33
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s an amazing laptop that I use all the time now but sometimes it get hot and the fan makes noticeable noise but if that doesn’t bother you and you have the money it’s very worth it.
I would recommend this to a friend
Rated 5 out of 5 stars
I like the screen
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for gaming and work. I just hate how Microsoft always makes you log in to their cloud service and all that, what’s wrong with bare bones?
Light and the matte screen is a life changer I can’t go back.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
The best you can have
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop. It feels very premium. The performance is great and battery lasts for the whole day.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, quiet, lightweight. I love the Face ID on startup. Getting used to the minimal connections, but the addition of a USB HUB did the trick!
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Good to Go
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a really nice laptop. Super quick.. You have to install all the windows drivers when you first get it. After that it is good to go./
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop! Was looking to upgrade from the worn out 12 year old hp I have. This does everything I need it to do and then some!
I would recommend this to a friend
Rated 4 out of 5 stars
Great computer with a few comfort issues
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The display is beautiful and the speakers are GOOD. The touchpad is a little big and there are no USB ports except for the one in the dongle it comes with. Its got average battery life but charges quickly. It runs adobe software well as expected and can even play some games like Fortnite (lowest setting), Roblox, Overwatch, and Rocket League. Be mindful though because this laptop does have its limits and the fans do get pretty loud but the GPU temp has usally stayed beneath 60 and 70 degrees Celsius for gaming. I can do all the tasks I need to do and a little bit more.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Great business laptop
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast processing and smooth interface make this a great work laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
Very efficient, great at its job!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer system is no joke I love the way i can travel and make my work efficiently and have no problems whatsoever, had to check several computers before this one and nothing like this computer I have come to realize I had made a great purchase and pick for my life!
I would recommend this to a friend
Rated 5 out of 5 stars
Great ordering experience
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Timely delivery and easy ordering process. This model does run hot as described in various reviews out there, but it is a powerful machine.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Good Buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast enough for an accountant. Good buy as newest model just came out.
I would recommend this to a friend
Rated 5 out of 5 stars
HNL BestBuy Dell XPS15 Purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great knowledge on the sales associate Ty, give helpful advice, and the entire purchase process was smooth. I did a trade in for my MacPro and that process was easy and quick. Laptop itself works well as far as now, occasionally has a glitch on when watch large videos. Can do all the work expected well. Compares to the MacPro the image quality may be lower due to lower resolution, but the resolution is great enough for regular work unless 4K or UHD on a large (50in +) screen is your top concern. Overall a great laptop so far.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great for Engineering Student
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop works great and has the capabilities of everything I need as an engineering student.
I would recommend this to a friend
Rated 5 out of 5 stars
great and solid
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a precision workstation and this Dell XPS15 is as good as that one. Powerful, solid, quiet and never experienced any overheat.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Great, for mobile work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from a cheaper HP laptop very impressed with the features, the solid, metal body and the speed.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Great buy.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After much research I bought the Dell XPS 15 laptop. Love it! Fast and easy. It checks all my boxes.
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 3 out of 5 stars
Good build quality, bad cooling
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good build quality and is sturdy. Has good specs and the material on the inside feels nice. Sometimes it gets too hot and the fans get really loud when you are running intensive programs. You can't use it on a bed because the fans push air out of the bottom. Battery life is kind of bad. Would recomend if you can get it at a discount.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hey MateoZ, We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your Dell XPS 15 laptop. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your overheating issue: 1. Inspect and clean the air vents and fans. 2. Restart the computer. 3. Update the BIOS and Chipset driver. 4. Download and install Microsoft Windows updates. 5. Run a hardware diagnostic test. 6. Use Dell Power Manager to manage thermal performance. 7. Improve efficiency to reduce heat. 8. Perform a Windows System Restore. 9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
If you need further assistance, we recommend using the toll-free number or chat link below to reach a member of our Dell Support Team.