Customer Ratings & Reviews
- Model:
- XPS9530-7701SLV-PUS
- SKU:
- 6540610
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the fast performance, sharp display, long battery life, and high build quality of the XPS 15. They appreciate the powerful performance, upgradability, and responsive nature of the laptop. However, some customers have concerns about the overheating issue and the low-resolution webcam.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Display
Love the laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop, display is absolutely amazing. No complaints
I would recommend this to a friend - Pros mentioned:Display
Awesome Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product … easy to set up and configure. Display amazingly clear.
I would recommend this to a friend Great Machine all around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, upgradable. Battery life is pretty good
I would recommend this to a friend- Pros mentioned:Fast
Excellent spec.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. The monitor and speed is very impressive.
I would recommend this to a friend - Cons mentioned:Heavy
Nice laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really big, nice, expensive laptop but heavy for girls
I would recommend this to a friend - Cons mentioned:Overheating
Reliable Standard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works well. Light weight and nice backlit keys. Lost 2 stars due to 2x extreme heat on charging with provided wire. Concerned battery life will be minimized because of this.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hey MelyndaR,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your XPS 15 laptop. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Dell laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good working laptop. I use it as a senior in engineering for schoolwork running various design and engineering softwares. Good for programming as well. High speed and great sound quality on top.
I would recommend this to a friendGreat computer for school...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son as he starts college in the fall. He needed something that balances power, size and cost. This one hit the mark. We are a Mac household but they do not recommend those for his engineering classes. This checks all the boxes. You can't go wrong with it.
I would recommend this to a friend- Pros mentioned:Build quality
Good Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good built laptop and extremely happy with performance.
I would recommend this to a friend - Pros mentioned:Fast
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vivid, fast, and well worth it very easy to set up
I would recommend this to a friend - Pros mentioned:Fast
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer gets the job done. Smooth fast and reliable
No, I would not recommend this to a friend Great for engineering and light gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for school, and it has been perfect so far. I use it primarily for engineering work and light gaming on the go. It handles all my engineering software flawlessly without the fans getting loud.
I would recommend this to a friendExcellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous laptop lasted 15 years. I am technologically challenged and dislike change. This was an easy transition!!! I like everything about this laptop—-easy to use, fast and sharp, clear, beautiful screen color. I highly recommend!
I would recommend this to a friendDell XPS - a great performer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have run a software tech company for the last 10 years. These are our "goto" laptops for our staff. The laptop runs well, last for years and is not overweighted with bloat wear. I prefer upgrading to 32gb memory, but all in all these are our company's favorite laptops to purchase for our staff.
I would recommend this to a friendNO REGRETS!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s lightweight, efficient and an all round solid laptop. It’s a power house! I absolutely love the fingerprint technology and Dell Tech support. The quality of the audio is phenomenal, especially if you do a lot of ZOOM meetings…the battery life is superb!
I would recommend this to a friendVery bad XPS 15 in 2023, Dell should be ashamed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed by Dell. First of all, the trackpad is horrible. They made it too big or too sensitive...I have no idea what they did but your cursor will suddenly reposition itself when you type because you somehow touched the trackpad while moving your hand across the keyboard. Never had this problem on a MacBook but the Dell one is very annoying. And yes, I have disabled tap-to-click. The 2nd thing is that battery life is again, terrible, when using Windows. Good luck squeezing 8 hours out of it. Not a chance my friend. On Linux I have pretty good mileage but guess what, Dell changed the speakers, again, so none of the Linux distros know how to work with the crap they put in. So you get bad sound on every Linux distro. Probably why this is XPS is not Ubuntu Certified anymore. So you have to choose: battery life, good performance but really crappy sound with Linux distro or Windows...and Vaya con Dios. The installed Windows that comes with it has some shady stuff installed by Dell, you will get a blue screen of death when using WSL2 on Windows. I actually did the reinstall a few times with the Dell provided Windows ISO and every time it was the same thing. So goodbye WSL2. You will need to install a generic Windows 11 image and then set up your computer from scratch (drivers & software) if you want WSL2 to work. Last, but not least, the performance of this is quite crappy under Windows. They should be ashamed for doing this to the XPS name. I believe it is the drivers. I get video stutters on Youtube, fans won't stop blowing even when doing simple text editing. Overall, really bad version.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello DejanG,
Thank you for taking the time to leave us your review. We are sorry to hear that you are having touchpad sensitivity, battery performance issues, blue screen of death issues, and performance in regard to your Dell XPS 15 Laptop certainly not the experience that we like to hear from our customers. We will share your concern with our quality team so that improvements can be made to our current and future products and services. Below I have provided troubleshooting instructions with the full article that may be able to resolve your touchpad issue and troubleshooting link so to help with the battery performance, blue screen of death and performance issues.
Here are the steps to help resolve your touchpad issue:
1. Ensure the touchpad and your finger do not have any dirt, grease, liquids, or food on them (the touchpad has to make good contact with your finger to work correctly).
2. Ensure that the touchpad is turned on.
3. Save any data, close any open programs and restart the computer by using a wired USB mouse (if available) or Bluetooth mouse if it is already installed, if not, press hold the power button for at least 15 seconds to turn the computer off.
4. Unplug everything except the power cable.
5. Turn the computer back on and retest the touchpad.
6. When the cursor does work correctly, attach one device at a time, and test the cursor movement to see which one may have caused the issue.
7. Ensure that the BIOS and Chipset drivers are updated to the latest version.
Touchpad Usage and Troubleshooting Guide: https://dell.to/3zwM1rp
How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4
You can read the full article on solving PC blue screen issues here: http://dell.to/2u98Cct
You can read the article that can help you with slow performance issues here: https://dell.to/3yqre8r
If you continue to experience touchpad issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Best gift for my baby sister!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a gift for my younger sister. She studies programming in college. This laptop changed her “college life”, she had and old and slow laptop. She couldn’t accomplish anything on it. Now she is so productive and actually enjoying all the hours of programming!
I would recommend this to a friendSolid laptap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, was replacing an,older one with no graphics card. It only has usb-c ports, which could be a good or a bad thing. Works with my older usb-c port replicator, and drives a 4k monster using that. I think it is an older model, but I got a good deal on this laptop
I would recommend this to a friend- Pros mentioned:Build quality
Performance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a high-quality product with a very good build quality. I'm a little disappointed with the performance, however.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Chanheng,
We would like to thank you for taking the time to leave us your review. We regret to hear that you are not completely satisfied with the performance of your Dell XPS 15 9530 Laptop. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
We always strive to get better, and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE
If you are still experiencing any issues or have any questions or concerns, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Great Laptop for a great price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work using AI and this laptop has met my expectations from head to toe )))
I would recommend this to a friend
