Customer Ratings & Reviews
- Model:
- XPS9530-7701SLV-PUS
- SKU:
- 6540610
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the fast performance, sharp display, long battery life, and high build quality of the XPS 15. They appreciate the powerful performance, upgradability, and responsive nature of the laptop. However, some customers have concerns about the overheating issue and the low-resolution webcam.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build quality
Performance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a high-quality product with a very good build quality. I'm a little disappointed with the performance, however.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Chanheng,
We would like to thank you for taking the time to leave us your review. We regret to hear that you are not completely satisfied with the performance of your Dell XPS 15 9530 Laptop. This is certainly not the type of feedback we like to hear from our valued customers, or the type of product Dell intends to deliver.
We always strive to get better, and reviews like yours help us develop products our customers love. Your feedback will be shared with our quality team for consideration in future enhancements in products.
There are several ways to help improve the performance of your computer if it is running slower than you expected it to. We'd recommend the following steps to help improve your computer's overall performance and speed:
1. Restart your computer regularly.
2. Run the automated tools provided in the SupportAssist Tool.
3. Run a complete hardware diagnostic test.
4. Scan your computer for malware.
5. Restore your Dell computer using Windows System Restore.
6. Reinstall Microsoft Windows.
You can read the full steps associated with each of these recommendations here: https://dell.to/3n29QjE
If you are still experiencing any issues or have any questions or concerns, we would like to help you resolve issues you may be facing to your satisfaction. Please do not hesitate to get in touch with a Dell representative using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has an amazing keyboard and trackpad with good battery life and solid build quality. The fan never runs when using it for normal tasks, but it has the power to do more advanced things as needed.
I would recommend this to a friendJainam Shah
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had buy open box laptop in good condition and i was amazed buy the quality I really didn’t thought i can get this good condition laptop in open box
I would recommend this to a friendGreat laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and high quality. Definitely one that can be used for a lot
I would recommend this to a friendDell laptop with lower standards.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this laptop to be great, but after only a month and a half the side of it has started to bubble outwards. Right beside the heatsink, so maybe its' getting too hot? I'm not putting under any load, and it's got great airflow around it. So, I can only assume that Dell has lowered their standards on the casing material. PS. I reached out to Dell and they told me that it's not even covered under warranty. That's fun. Thanks for not being helpful Viqas.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MattL,
We appreciate you taking the time to leave us your review. We are sorry to hear that you are encountering overheating issues with your Dell XPS 15. Feedback like yours helps us improve our future products and services. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your overheating issue:
1. Inspect and clean the air vents and fans.
2. Restart the computer.
3. Update the BIOS and Chipset driver.
4. Download and install Microsoft Windows updates.
5. Run a hardware diagnostic test.
6. Use Dell Power Manager to manage thermal performance.
7. Improve efficiency to reduce heat.
8. Perform a Windows System Restore.
9. Restore the computer to factory settings.
How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Productivity Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop for productivity, though cooling is subpar and the laptop heats up easily.
I would recommend this to a friendDell XPS Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned approximately 10 consumer laptops with significant usage, this is my 2nd Dell XPS and it runs fast. My previous Dell XPS is still running well 3 years later.
I would recommend this to a friendDell - XPS 15
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little smaller laptop than what I have used in the past, but I'm sure I'll get used to it! I actually love the size and convenience of portability!
I would recommend this to a friendAnother great addition to the Dell XPS Family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid laptop in the XPS lineup. Using for business and personal so not sure how Gaming would be but it wasnt purchased for that. Loads and boots fast, all USB C which is nice for data and charging.
I would recommend this to a friendConsistent Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second XPS I have purchased, and I already plan to purchase a third when the time comes. It suits all my needs from gaming to work.
I would recommend this to a friendFast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast but expensive. Geek Squad helped convert my old laptop's data to the new laptop. I am not technically proficient so this was very useful.
I would recommend this to a friendDell XPS 15
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer - display is great sound quality is amazing!!! Screen size (15.6 ) is wide and large and provides me with a movie theater feeling on my computer!
I would recommend this to a friendxps15 review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this laptop. This is my first laptop and would only consider a Dell.
I would recommend this to a friendLaptop review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for graphic design and for general use as an employee at a construction company.
I would recommend this to a friendDell xps 15 laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, everyone was super helpful when I went in to pick up my item
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product. I use the computer mainly for my architecture assignments and it’s great
I would recommend this to a friendAn excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent presentation of the product. I feel that it has been built with quality materials and appealing design.
I would recommend this to a friendGreat device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service personnel were friendly and knowledgeable when I bought it. It's worked well since.
I would recommend this to a friendDell xps 15
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is a rocket. I’m happy, good deal. I bought open box, but condition was excellent
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has best configuration to deliver great output. Stays cool, silent and works fast.
I would recommend this to a friend
