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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.3 out of 5 stars with 86 reviews

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81%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the XPS 15.6" laptop's stunning 4K display, fast performance, and powerful capabilities. They appreciate the exceptional build quality, light weight, and good graphics. Overall, customers are pleased with the laptop's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 86 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new laptop. It does everything I want.

    I would recommend this to a friend
  • Pros mentioned:
    4k display

    Rated 3 out of 5 stars

    Good specs but performance issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Dell XPS; it has great specs, such as an I7 processor, fingerprint sensor, solid state hard drive, and 4K screen, but there are several major performance issues, such as screen flickering and inconsistent video quality. Unacceptable in a computer of this price range, and Dell must do more to prevent these problems in future models.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @David we're glad to hear that there are many features on your new laptop that you are enjoying. We're sorry to hear about the screen flickering issues that you are having. Here's a Dell Support troubleshooting article related to screen flickering that hopefully you'll find helpful - http://dell.to/2tQvgt0. Dell

  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the end of september due to my macbook shutting down by itself and giving me a blank screen. So far, it's way better than what I had! I have yet to explore the laptops full capabilities, but for right now, I am very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    4k display

    Rated 5 out of 5 stars

    Beast mode laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop was a MacBook. So my experience in gaming laptops is very limited. However, this laptop is amazing. 4K screen is great. Fingerprint and processor all run smoothly. If u need something portable, this is not it. I won't be carrying this around, its too heavy. It's a great business and work laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop if you get a good model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell has a lot of QC issues. My model is thankfully mostly perfect. Sometimes the fingerprint reader just doesn't work, though I believe this to be a software issue rather than hardware. I've read horror stories about dead pixels, bad keyboards, and a host of other things. Thankfully my only issue seems to be the headphone jack. Sometimes audio only comes out of one side, but luckily I primarily use bluetooth headphones so this isn't much of an issue for me. I would just make sure you check over your device thoroughly while you're still within the return period.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Great laptop, but wish it came in black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop computer, but had to get a silver one since it is not available in black. It is very fast and screen resolution is great! I could have gotten a 17 inch, but opted for the 15 inch so it would be easier to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cpu is perfect for the person on the go. It’s fast and light and screen size and resolution is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this notebook for my son who is attending college to be Aerospace engineer and this notebook is exactly what he needed it for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for engineering majors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop , very helpful for an engineering major.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop with all the features I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell XPS ultra HD with Touch-screen is fast and easy to use! My Western Digital Passport 2TB is great for backups!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for architecture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for architecture and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product , easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is everything and more than the reviews even stated. Very easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best laptop ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Thus far the best personal computer I have had. Very fast and efficient. Battery life is superb for a machine of this characteristics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best chose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lab top has most of the features up to date .

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop! Great sound quality, clear and bright screen. However couple things to note: the webcam is below the screen and the touch screen is very sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Wonderful computer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very fast and very easy to use. It is the best computer I have ever purchased and I have brought many through the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop, just need a little tweak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best laptop I've owned. It features a very premium build overall and the spec is top notch for the price you pay. I went ahead and did a clean install of Win 10 immediately and didn't run into any issues with the drivers like many people are complaining about. The keyboard is probably my biggest gripe with the laptop, it just feels inadequate for such a nice laptop, c'mon Dell!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price, it is still new so hopefully it will holdup well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything my son needs and is compact & lightweigjt. Graphics are great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just returned this laptop due to the mic being broken. I did everything I could software wise to fix the issue then when i was done got in touch with dell and troubleshoot for 2 hours nothing, dropped off at geeksquad and they couldn't make the mic work either so I returned and ordered a second one. I'll be reviewing the new one once it arrives. Guys whitjinf your return period test everything, make sure every port works as intended, the screen etc. It's an awesome laptop, fast and a good value but there's definitely some quality control issues with dell that need to be addressed. I will give it a second chance and see how it goes. In the mean time, it will be 12 more days without a laptop until the new one arrives. Smh...

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      @Amedina, We're sorry to hear that the microphone on your recent laptop purchase wasn't working the way that it should. We're glad that you were able to get in touch with our Dell support team and hopefully the microphone on your second device will work as it is supposed to. It is unfortunate to hear that you needed to spend some additional time without your laptop but thank you for your patience. Dell