Customer Ratings & Reviews

Performance is pretty good, but had to tweak several settings out of the box to make it usable. Fan is extremly loud on default settings but can be changed. Had to remove a fair amount of bloatware considering the price. Battery life is acceptable for a 15 inch laptop (between 7 and 8 hours mixed use) but not great.

Great laptop, performance , battery, display, Face Id, keybaord

Great laptop with an actual graphics card that is great with Adobe Creative Suite and AutoCad/REVIT. Screen is really nice. I have Precision model for work and the only difference is 32MB memory and a 4k touch screen which is incredible. I would like this option but primarily use it with a 32" 4k monitor so it is not critical. Wifey has XPS 13 with 4k and it is really nice but I would rather have the graphics card with 4GB memory. Excellent laptop

The Dell is a great computer. I carry it around at college and it takes a beating. But it still fires up.

Exceptional laptop for school work and "light" gaming. This is the laptop that kids tell their mom to get for "school". Easily can run anything with its graphics card. Convenient upgradability and screen size and clearness make this a must buy for 2021 college laptops. And of course for some "light gaming".

It worked well for the time that I had it, I didn't really run into any issues.

This is a fast computer. I've always loved the XPS model and this version is no exception. It's hard to run resource intense programs like Adobe After Effects on a lot of laptops, but the XPS 15 runs it really well. I'm also someone who works with 16+ browser tabs and 3 browser windows open (I freelance for several different companies). I can do all of this without any noticeable slowdown. Would definitely recommend this laptop.

If you a die-hard Windows fan this is a great laptop for you. Quality is great, materials are premium. The screen is nice and bright but just 1080p, and it is very noticeable on 15.6". Fans were very noisy even after all updates and installations. I had to install Dell power manager to change the mode to silent, and it became less bothering, but still noticeable. And it gets warm very fast even in very trivial tasks like browsing and working with documents. The performance is great with Core i7/16Gb/RTX 3050. But after few days I realized it's not worth the price tag even when on sale. Add $200 more (to the sale price) and you can get MBP 14" which is better in every way if you're not a gamer (but if you are you wouldn't buy XPS anyway). Returned it.

The laptop works efficiently, I believe it is a good investment for engineering majors.

When I first got this laptop, it was like a dream. Great screen, battery, keyboard, speakers, performance, etc. All the things you needed in a high-end laptop. I heard that the previous generation (9500) of this laptop had some issues with the trackpad, but I shrugged it off as I seen some reviews noting the improvement. I even saw the floor model, which was good. At this time, I only had gripes on how when the laptop was charging or under a heavy load, the temperature would be too warm. The display is also prone to easy scratching by the keyboard, so I had to place a cloth in between it and the screen to keep it from scratching while closed. These were just minor issues, and that was to be expected with the slim chassis and a plastic screen (with my model). However, after a month of use, I encountered an issue with the trackpad. It would not click correctly when not placed on a flat surface, like a lap. (Isn't it it's purpose?) The whole trackpad would tilt to one side. I called customer support at this time to fix the issue, where they sent me a replacement unit. The replacement had the same issue. I returned it and asked again. I got no response from support, however. I then filed a BBB report against Dell for ignoring me. I got a representative to help me. She told me that the defect is "the nature" of the device. She offered a full refund, however, which I gladly accepted. I was soon told that the refund was "processed" and received a reference number. I provided Best Buy support with the number, which turned out to be invalid. I also went in-person to a Best Buy store with the number, which again turned out to be invalid. I also checked my credit card/account balance. Nothing. Nada. Dell's support is now claiming that I have taken off with the money and kept the laptop. They are flagging my serial number and withholding any support with my device. Now, I am helpless and stuck with a defective laptop and a broken promise. This experience has left me VERY frustrated and left a BITTER taste in my mouth from Dell. I don't think I would EVER buy a Dell product again after this. So, beware that if you get this laptop with any sort of defect, Dell's customer support will not seek to help you, you are on your own.

Love this laptop. It is so fast and easy to use. Really good graphics.

Great laptop. Fast & easy to use. The graphics are so good. Lightweight too.

Very reliable machine. Hands down the best choice for any student.

I love the laptop so far! It's very efficient and has been good at managing all my different needs from school to work. I think the only think that’s been iffy for me is the battery life. I’m hoping it’s something I was doing on my part.

This is a beast of a computer. I find the best Windows experience is on a Dell XPS. Every year they fine tune the design to be even better. The screen with the thin bezels are amazing and they started putting the webcam in the top center where it belongs. The mouse and battery like is great considering the video card and processing power. Do not regret this purchase.

Dell continues to make a great XPS laptop. I've had a XPS 13 for about 6 years and no issues with that laptop the entire time I've owned it. When I started to look at buying a replacement, I knew I wanted to look at XPS again. Everything about this XPS 15 met my requirements and I also wanted to have the option to upgrade RAM and SSD at some point. After only a few days, I've ordered 64GB of RAM and two 2TB SSD upgrades. It came with Windows 11 Home, but I upgraded to Pro the first day. I read the reviews on the GPU not being the best for gaming, but I don't use the XPS for games, so it more than meets my needs to do some coding and virtualizing. I conditioned the battery, charged it up to 100%, then ran some background tasks and got 7H, 20M before it needed the charger. More than enough for my workloads. The Intel i7 8-core is very fast. I considered the i9, but after doing some comparisons, the i7 was the choice. Screen is crisp and bright.

This belongs to my wife and she is very pleased with it

I've had it about a month, and I'm already having issues with the screen flickering. My last XPS died after a couple years of really light use, and I was hoping for a better experience with this one. It's super pretty and I love the giant screen, which is basically why I gave this a second chance. It does have plenty of perks, like the giant screen, giant trackpad, premium look and feel, and pretty good spec's. But I just havent had a good experience with the two Ive had now. Also, the battery life is pretty bad compared to my xps 13.

wonderful device, ultra fast and high quality materials

Seems nice so far only problems I’ve had is occasionally it glitches when I’m trying to update but a quick restart helps. Also battery life is really short only 8hrs so not ideal but overall nice.