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Customer reviews

Rating 4.3 out of 5 stars with 77 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional screen quality, solid build, and easy upgradability of the XPS 17" UHD+ Touch Laptop. Many users are impressed with its performance and graphics capabilities, describing it as "better than expected" and "very fast." On the downside, some users have concerns about the short battery life and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 77 reviews
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    A laptop with guts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used these for a few weeks and they are a joy! Large screen, fast octo-core, good keypad, and touchpad. The Windows version is Home so we will probably upgrade to Pro. Before that, I would boost RAM to 32 G. These are not complaints, simply improvements that fit our needs. Most of the ports are C-type Thunderbolt 3 and are thus quite fast. Expect to add some adapters for older external hardware. I put a chillpad underneath because they do run a tad warm, but again, that is a personal choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for over a year now and have not had one problem. I upgraded the RAM to 64gb and swapped the micron SSD for two SK Hynix Platinum 1TB ssds working in a RAID 0 configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Screen

    Rated 5 out of 5 stars

    Beautiful screen!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most beautiful screen on earth with its slim bezels making. Very solid and well put together. Best laptop to date!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High end beauty that is portable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell knocked it out of the park with this one. Dell's XPS 17 has the form factor of a 15 inch MacBook Pro. It uses a phase chamber for cools and some pretty beefy fans. I upgraded the RAM to 64GB for the programs I am using. The only downside is there is no XMP setting in the BIOS. Two Nvme drive bays for extra space or RAID config. The screen is.....amazing. Deep colors and awesome brightness. The 2060 GPU is a plus but a bit on the low side for 4K gaming. You might need to reduce the res on it. Overall, its powerful, 17inchs of amazing screen and super portable. I took one star off for not allowing XMP and the outside cover is VERY prone to scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Speed

    Rated 5 out of 5 stars

    CPA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thus far. Speed is an enhancement from my older laptop, and the screen clarity and contrast are superb. Less than a month old, but so far I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It is very convenient to be able to work with several input modes. With the touchpad, a mouse and the touch screen. Nice screen colors and very good speakers. The best speakers I ever had in a laptop. I enjoy the large easy to use touchpad. It works fluidly, without any hesitations. The price is a little high.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    multi-use laptop for life (sort-of)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need one large screen laptop without multiple screen for multi-use from office work to games. Look no further than this baby. In terms of weight, there is just 0.5 lbs difference between 15 inch xps and 17 inch xps. However, the extra anti-reflective 4k screen estate you get with 17inch is totally worth. Apple world can never see these spec, track pad, and scintillating XPS (billion color) screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome! Very fast and amazing graphics! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Replaces an Inspiron laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and easy to use. I especially like the large screen (17"). This laptop replaces an Inspiron 17" laptop. BUT, the cost of this laptop is much more than I hoped to spend on a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing amazingamazingamazingamazingamazingamazingamazingamazing

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Laptop For Work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I've ever owned. It is very fast and the screen looks great. The battery life is decent, next time I'd consider passing on the 4k touchscreen as it sucks a lot of power. The large screen size is really nice, and the laptop does not feel too large or bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a big upgrade from my previous one. The graphics are so clean and crisp, I don't get eyestrain as quickly as I used to. This machine is also much faster and nimble. It is a bit heavy so I won't carry it around as much, but all in all a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Speed

    Rated 5 out of 5 stars

    AMAZING LAPTOP

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Powerful device, very large screen, very fast

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst computer I've ever owned

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disappointing computer I've ever purchased. Battery life is about 100 minutes. It operates horribly slow. My previous computer -- an HP -- is 5 years old and nevertheless operates faster than this piece of garbage Dell. I don't know if it's that SSDs can't handle 1TB or something else wrong with my machine specifically, but I am not coming anywhere near a Dell ever again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pricey, powerful but with flaws

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous screen. Poor battery life, wobbly touchpad, crackling audio. Excellentbuild quality.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Nabs,

      Thanks for your review and we're sorry to hear about the issues that you've had with your computer so far. We'd recommend the following tips to help extend the life of your computer's battery:

      Change the Power Plan:

      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana then type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn Battery Saver On or Off.
      d) Additional settings available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further Battery Saver feature.

      You can read the full article here -  http://dell.to/2vfXWf4.

      If you'd like to improve the crackling audio, you can check to make sure that all of your driver and software updates are current: http://dell.to/3pDZVCF.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great 17 inch Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older 17 inch with this new version. I am very pleased. The SSD drive and the keyboard are great. I use a mouse and therefore would like the keypad to be a bit smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Upgradable

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast laptop. Excellent screen. zero issues so far. Plus I like that I can upgrade it in the future if need be. See the internet reviews. Top laptop out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I've ever had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever had! Pretty much the laptop that I've always wanted. Slim, light, nice 4k screen and looks premium.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Dell XPS that I have ever had. It is super fast, and the video quality is unreal!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Quality Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this laptop. It runs smoothly and the display is crystal clear. I'm glad I purchased it.

    I would recommend this to a friend