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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 222 reviews

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79%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the XPS 2-in-1 laptop's stunning 4K screen, fast performance, and sleek design. They appreciate the convenience of the 2-in-1 form factor. However, some users have concerns about the short battery life, fan noise, limited storage, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 222 reviews
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light, fast... It is what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I really love this laptop. It is light weight and easy to use. It is easy to take anywhere. The size of the screen is nice for all my work. I like to edit photos and create photo books. Excellent for this type of work. I reveiw data grids and use excel for many projects in my work. It is easy to read. During the pandemic I have used zoom for meetings and family visits and the view is great for these activities. The only thing I would change would be having the camera at the top instead of the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    4k screen

    Rated 5 out of 5 stars

    Solid, sleek, and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was made after reviewing several websites reviewing laptops and portables. I think that the Dell I purchased will fit my needs for quite a while. I love the 4k screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer and great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer was only gonna be able to spend a certain amount but was able to get credit card and a open box special so was able to get the computer I wanted instead of settling, well would have been nice to get a mac but I couldn't get what I needed for the price in a mac but am very happy with my XPS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my engineering student daughter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for my engineering student daughter! It runs all of the software her engineering school needs, great for taking notes (its a 2 in 1).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mainly as a workstation that could occasionally serve to also take notes. I wanted a fast software development experience without having to resort to a Mac. So far, it has delivered; the display also has great quality. Downsides: the keyboard arrow keys are so small; it's easy to slip into the Page Up and Page Down keys. Also, the included stylus works great but the laptop has nowhere to tie the stylus cord to; you will have to rely on the sideward magnetic strip and be careful not to drop the stylus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Class for Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XPS is a significant improvement over the older models - couldn't get rid of that one fast enough. With this one, the issues that I had had before (sluggish keyboard, sluggish screen, poor ergonomics, have been eliminated. The only issue I have is the pesky third-party apps and pop-ups that mislead me into thinking something is wrong with my computer. I will never buy anything that pops up on my screen, so these are just annoyances, and they're the only blemish on this outstanding product.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great "do everything" style labtop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything well, fans are a loud when the GPU/CPU are utilized (Playing GTA:V for example) otherwise normally quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    This thing is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer. It's super snappy and great looking. Just can't figure out how to use the dedicated graphics card.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for college. So far I have had no problems with it! The only con is that it only has 256 Gb of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    The best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop that I bought its just so fast and so good for student , and for everyone. I had to return it... money reasons

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    i love it. my bestfriend is my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop is SO FAST AND SO UNIQUE. THIS IS GOOD FOR ENGINEERING. GET IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for engineering students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was required for school programs. It’s pricey but large compacity storage gets the jobs done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 2-in-1 excellent screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know long term but so far it's a pretty good laptop everything you want and need. I didn't rate it excellent as I haven't owned it long enough to know the quality and durability of the battery and other components.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty mediocre for the price. It has some cool features and whatnot, but you can get more bang for your buck with a different product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great lightweight powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful powerful laptop that is lightweight. Touch screen feature with pen is a valuable asset.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fantastic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen vivid colors fantastic clear and bright as for speed ultra fast just a great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad part is that I bought a Microsoft card for the laptop advised that I would need it And it turned out I didn’t need it and I accidentally scratched it off thinking it was the product key for the laptop and it wasn’t So I went to return it and they wouldn’t give me my money back because I scratched it off. I wish BEST BUY would’ve tried harder then just saying sorry we can’t do anything.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Is great for presentations!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system for people on the go. It’s light, fast and performs great.

    I would recommend this to a friend
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