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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 222 reviews

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79%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the XPS 2-in-1 laptop's stunning 4K screen, fast performance, and sleek design. They appreciate the convenience of the 2-in-1 form factor. However, some users have concerns about the short battery life, fan noise, limited storage, and high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 222 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 2-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2-1 it is light and slim it is a fast and reliable computer the screen is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I ended up returning this laptop due to my integration in the Apple ecosphere, I think this laptop has many advantages. I personally like the ability to flip the keyboard around and have the option of using the device in tent mode or all the way back to be a tablet. The only thing that didn't meet my expectations was the fact that I thought Lightroom tasks would be faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best product which comes with windows operating system . It's really a good competitor with MAC in terms of speed and performance. Screen quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed computer with all of the bells and whistles to run Revit

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great ultrabook, good battery life, fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great screen, super fast, good battery life, superb build quality

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. serves all my needs and is fast. always liked dell products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop used for both business and personal applications. The boot up is fast as is the processing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best investment I've made in a long time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Dell! Fast, powerful, flexible!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    very nice build and design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice build and design . beautiful screen, fast boot up.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, just the replacement computer I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    She loves the computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and user friendly. Staff was very knowledgeable!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Open box mislabeled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this machine because the open box label said it had a 512 GB hard drive. Nice machine otherwise.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's awesome !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new laptop - found this wonderful 2-in-1. Very light weight. I'm pleased with this new toy I purchased. Cannot wait to explore it more.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I looked for, fast and plenty of memory,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is excellent for art and multimedia. It's powerful enough to run music production, video editing, and graphic design applications. It is also great for gaming! The XPS 2 in 1's build quality is superb and is definitely the greatest and most powerful laptop I have ever owned! 5 Stars hands down!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but over rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps i have not discovered this laptops potential but it worked fine at first but then took along time to start up when ever i turn it on. Had to reset windows to original factory settings but still slow.i live in a remote area thats why i spent so much money on this 2300.00 nobody out here to service it until i get back to lower 40 states.well i thought spend more you get what you pay for??? What happened.....still i like the way it looks.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      hsoto,

      We're sorry that your computer is not performing the way that you hoped it would. We'd recommend limiting the number of programs that launch at startup:

      1. Close all open windows.
      2. Press CTRL + Shift + ESC key together on the keyboard.
      3. In the Task Manager window, click Startup tab.
      4. Select the program or application that you want to disable from loading during startup.
      5. Right-click and select Disable.
      6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup.
      7. Restart your PC.

      You can read the full article here - http://dell.to/2tSulGV.

      We hope that this will help your computer start faster for you.

      You can also reach out to Dell's Technical Support Team for additional assistance: http://dell.to/2sH7Qlm.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 4 out of 5 stars

    solid laptop with a great reputation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched laptops online and on Consumer Reports and this computer was very highly rated. Best Buy had it at a terrific price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Full featured laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for upgrade to laptop. Did my research and went with the XPS15. Have been happy so far and love the windows hello feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek looking notebook for pro travelers. It does’t have the power of an Alienware, but is still pretty powerful for it’s size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no issues with my new laptop. Sure it may be noisy at times but it has amazing video quality.

    I would recommend this to a friend
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