Customer Ratings & Reviews

I was specifically seeking out the features of this Dell XPS 8960 and saw an open box marked in excellent condition online. Excellent condition meant to me that the box had been opened and then returned, and everything was like new. Everything was as expected on the power-up. However, the previous person who opened the box registered the computer with Dell, and a year of the warranty and service has already been used. So, it was a mixed bag of the system I wanted and disappointment, not being like new.

I love it - it is fast. It helps me do everything I need to be doing. I think I'll keep it!!!

The Dell XPS 8960 is an amazing computer, the SSD is really fast when booting up and everything runs really smooth. Steam games look and run amazing. AutoCad also works like a charm. No complaints yet.

Love this fast computer. It's nice to have a computer that works efficiently and effectively. So far no hitches.

I have been using Dell desktops for years. This is the first time I have not purchased directly from Dell. I think there is no difference with the install where I bought it. The difference will show up if I need service. I purchased extended warranty for Geek Squad to keep it local.

My 7 year old computer was running on Windows 7. Finally had to give in to buying a new one. The Dell was on sale and I liked the specs. I don't game, so I cannot comment on that. It is fast and responds well to browsing, shopping, reading emails and YouTube. Still getting used to Windows 11.

Great computer. Fast, easy to use, intuitive and then some.

Very fast. Would be 5 stars but computer had to recover itself when it first installed some updates. Dells recovery software is decent so it was able get things reset

I purchased a this DELL XPS to replace a Dell XPS that I have used for over a decade. My only frustration is that DELL removed the CD drive from the current version of the XPS computer. I was pleased with the GEEK Squad who was engaged to transfer extensive files, documents, power point presentations, photographs, and university research from the old to the new XPS successfully.

I am very happy with this purchase. It appears to be a quality device.

Top notch - can't beat the quality and value at Best Buy. If you can get it on sale - even better!

Good Help from the Geek Squad especially Ethan and Dan.

Great PC for home office. Also using the computer for a Plex media server and DVR. Really good performance.

Handles everything I have thrown at it (not gaming). Great workstation computer.

Good value for the money. Super easy startup, was using quickly after set up. Will be glad to review after 6 months.

We aare very happy with our purchase - it suits all of our little office needs

Had similar Dell before so bought another one similar to the one I had. Like it.

Incredible so far! We are beyond excited to have this in addition to our two laptops we purchased from Best Buy!

I am very happy with this new purchase. We bought our other Dell Desktops from Best Buy and have been happy with those computers too.

Excellent for personal use! Internet connection amazing! Graphics exceptional! Activation time from colds start, absolutely minimal! I could not have made a better purchase!