Customer Ratings & Reviews

This Dell XPS is a power house, with little room to claim otherwise. The only downside to this laptop, if you were to gripe about any part of it, would be the size. Having come up in the ranks over the years from 13" to 14" to 15.6", the 17" model still keeps the small form factor that Dell XPS is well known for, but still provokes intimidation due to the sheer size and weight. This is certainly not a laptop for someone wanting to 'grab n' go' with their portable workstation. This is however an amazing machine that essentially will take care of you through and through, regardless of that tasks you throw at it. I would only recommend this to someone who plans to mostly to keep their laptop stationary, such as at a desk or office space.

Pros: Fast 12th generation H series CPU (almost as fast as 13th gen)! Beautiful 16x10 display! Upgradeable RAM and SSD (x2). Comfortable keyboard and touchpad. Speakers are great. Cons: Battery life is okay. Fan noise can be little annoying in a quiet room.

Needed an upgrade machine for speed up my workflow with digital content creation, editing RAW file images, and 3d model rendering. I was looking to get a gaming laptop because of the specs I need for heavy data laden projects. I went with this unit instead. So far so good. I'll be upgrading to max ram and adding another SSD in the near future. I may come back for an update when I do.

Have been keeping a look out for this model to decrease in price with the new 13th gen CPUs being released. Like having a 17inch screen with the form factor closer to 15inch. I selected an open box excellent buying option and then elected to add a Dell extended warranty. Have not experienced any unusual heat activity or fan noise. I'd recommend adding 32 or 64 GB of memory. With basic Windows 11 and applications, I use at least 65% of available memory. Buy a kit to help facilitate removing the back cover to add memory, larger drive, etc.

The Dell XPS 17 really is the best built, best quality, most robust Windows laptop on the market in my opinion. It is built rock solid and the UHD screen looks amazing. the nVidia 3060 adds the power to game while the I7 and 16gb of ram give you the power to work. Screen is plenty bright enough and vivid.

Great laptop all around! All the high end technology needed like fast processor, graphics, large screen, high RAM, etc. for a great price.

The price of the configuration was the reason for the purchase. The item did not come with all its papers which was unfortunate but not the end of the world. The condition so far is good.

Seems to be a sturdily constructed laptop. Display is good. But mine flickered and I had to have a warranty repair. Battery life is terrible. I’m very disappointed that after all these “generations” of Intel Core chips, they’re still power hogs. I have my laptop set on the highest efficiency power settings to minimize the heat and the fan noise. Speaking of… the design of the laptop’s ventilation is insufficient for the heat generated by the components in this laptop. If you set the BIOS and OS power settings to anything but the highest efficiency, get ready for fan noise for anything you do on the computer. I’ll probably resell this laptop somewhere.

Exquisite build quality! Best in class! Infinity edge display is second to none. Performance is superb and battery life is decent considering 17 inch display.

Best resolution. I love 4K screen and computer graphics, love the very responsive touch screen. Battery life is good but not great. I love the well-lit keyboard. Overall, worth every penny.

Works great right out of the box! Awesome deal on sale. Nice screen and plenty of memory.

This is a terrific computer for business. My only issue with the device is the lack of USB and HDMI and Ethernet ports. They provide an adapter but that will inevitably get lost. Everything else about the computer (and especially the keyboard) is first class.

Excellent laptop. Fast, strong and responsive. Dell is always good. Buy without any issue.

I've been using this Dell laptop every day for about a week and the list of problems keep growing. I'd hoped at first it was just human error, but after the Geek Squad did a remote check to take care of any issues, the touchpad is still unresponsive, it still says my printer is offline even though it's not--every other device I own prints fine--pages become unreadable in Word and it lags across the board, especially online. The only upside is a decent screen. Unfortunately I brought it back to Best Buy because it was slow shortly after purchase, but was convinced to keep it by one of the Geek Squad guys. My mistake for not immediately spending the amount of time needed to really see how it performs within the warranty and now it's too late to return. There was also an issue with the sound not working and not being able to use the touchpad at all when I picked it up again after not using it for awhile. I'd rather use a very old Macbook Pro or three and a half year old Lenovo Notebook than this heavy, under performing disappointment.

Needed to replace my 4 year old HP-Envy with something with similar features. This laptop is much more than I probably need but an open box sale put it in the same price range. I am a business user, not a gamer, but the size and display is amazing. While the screen is 17", the entire computer isn't much bigger than my 15" work laptop. My only complaints are 1) no USB, only Thunderbolt drives, so you will need an adapter for usb devices; 2) the HUGE mousepad which is inadvertently touched when typing and can lead to text getting erased; and, 3) THERE IS NO NUMBER PAD! These are probably characteristics of gaming laptops but frustrating AF to a business user.

It was indeed in excellent condition. Its worth looking at the open box items at Best Buy. This XPS 17 is a masterpiece. Though it is 17 inch, it does not seem massive in heft. And it is fast. Surely recommend to look at when shopping for a 17 incher.

This is an exceptional laptop! I can't believe the quality of the video and speed, both far more than I anticipated. Highly recommend this laptop to any potential buyer.

I purchased this as an open box but it was evident that it was never used as the outer boxing was damaged. The laptop performance wise was great: it was fast and the screen was gorgeous. I would up returning it for three reasons though and they're all personal (if not admittedly odd) reasons: * I preferred a laptop that had ports in addition to USB-C. If I'm traveling I don't want to carry a plug in port for an HDMI cable or something like that * 17" is too big to easily use or store on a plane * I prefer laptops with a number pad If you don't have those strange hiccups like I do, then I would highly recommend getting it.

Good so far, but getting use to the differences from my previous computer. Not quite up to speed yet.

Beautiful, bright, sharp, fast, plenty of screen space for side by side apps. 2 NVME GEN 4 slots Battery life seems decent. Not too big, was concerned about that.