Customer Ratings & Reviews

The Dell XPS 13 is an outstanding ultrabook that combines premium design, powerful performance, and excellent portability. The sleek, compact aluminum chassis gives it a high-end feel, while the nearly bezel-less InfinityEdge display delivers vibrant colors and sharp details, making it great for work, media consumption, and everyday use. Powered by the latest Intel Core processors, the XPS 13 handles multitasking smoothly, whether you’re browsing, streaming, or running demanding applications. The keyboard and touchpad are comfortable and responsive, adding to the overall user experience. Battery life is impressive, lasting through a full workday with moderate use. However, the limited port selection (mostly USB-C) may require adapters for older peripherals, and under heavy loads, the system can run a bit warm. Despite these minor drawbacks, the Dell XPS 13 is one of the best premium ultrabooks on the market, perfect for professionals, students, and anyone who values portability without compromising on performance. Pros: ✔️ Sleek, lightweight design ✔️ Stunning InfinityEdge display ✔️ Strong performance with Intel Core processors ✔️ Excellent battery life Cons: ❌ Limited port selection (mostly USB-C) ❌ Can get warm under heavy workloads Final Verdict: If you’re looking for a premium, compact laptop with great performance and build quality, the Dell XPS 13 is a fantastic choice.

For the past week, I've been testing the Dell XPS 13 Copilot+ PC with the OLED touchscreen. This is one of the first ARM-based Windows PCs on the market, and overall, it's probably the best all-around laptop I've used this year. When I unboxed the laptop, I could immediately tell I was in for a treat. Inside the box were the laptop, a 9-foot USB-C laptop charger, and some minimal documentation. The only thing missing was a USB-A dongle or hub. Outside of the new processor, the first thing that stands out is the OLED touchscreen. The backlighting is super bright, the picture is extremely clear, text is crisp, and colors are vibrant. The next standout features are the keyboard and trackpad. Typing on this laptop is a dream. Key presses are comfortable, the keyboard backlight is adequate, and the digital function keys work flawlessly. The fully flat trackpad is a marvel of trackpad engineering. It's completely smooth and accurate. Surprisingly, it still clicks when pressing right or left. As for the processor and Microsoft Copilot, they work very well together. If it weren't for the Snapdragon sticker, I wouldn't have known I was working with an ARM-based chip. Copilot is a cool feature. I haven't fully figured it out yet, but it seems to require an internet connection to work. The battery life is fantastic. Normally, an OLED screen would drain a laptop's battery. But on this laptop, it doesn't. I was getting a whopping 10 hours of productivity, and it only took about 45 minutes to fully recharge. With that said, the exceptional battery life, sleek design, and OLED screen make this XPS 13 the best laptop I have used this year. I highly recommend it.

The Dell XPS CoPilot+ PC is a game-changer in every sense. I've been using it for a few weeks now, and its performance has blown me away. The AI-powered by the Snapdragon X Elite processor is nothing short of revolutionary. Whether I'm multitasking between demanding creative projects or navigating multiple applications, the speed and responsiveness are unmatched. The on-device AI truly enhances efficiency, making even the most complex tasks feel seamless. The 13.4" 3K OLED display is a visual delight. The colors are vivid, and the detail is razor-sharp, making every piece of content come alive. Whether I'm editing photos or watching videos, the immersive experience is unparalleled. The quad speaker design further elevates the experience, delivering rich, vibrant sound that complements the stunning visuals. The design of the XPS CoPilot+ is equally impressive. It's incredibly lightweight and portable, yet it feels robust and premium, thanks to the machined aluminum and Gorilla Glass 3. The sleek, minimalist design in Platinum or Graphite is both elegant and modern. What stands out the most is the innovative interior features, like the seamless glass touchpad and the unique touch function row. They make switching between tasks effortless, maintaining the device's clean and harmonious look. Overall, the Dell XPS CoPilot+ PC is a powerhouse of performance, efficiency, and style. It's the perfect companion for anyone looking to push the boundaries of creativity and productivity. Five stars, without a doubt!

Dell makes awesome Windows laptops and have done so for years with their XPS line-up. These laptops are their powerful, thin and light ultra-premium laptops that tend to push the envelope in terms of styling, specs, form and function and the XPS 13 Copilot+ looks just like its predecessors in the linup with nearly identical sleek looks and shape with a dazzling OLED screen and bright backlit keyboard all in a premium aluminum clamshell design. So what's the twist? This Windows laptop is actually running on an ARM CPU. Yep, no x86 from AMD or Intel here. This Snapdragon X Elite is closer to a beefy cell phone or tablet chip than a traditional laptop CPU, which is similar to Apple's approach with their own Apple M silicon for MacBooks. This isn't the first time Microsoft has tried to port Windows to ARM, but it seems like this time (3rd major try), both Microsoft and Qualcomm have put a real effort into making this a good solution that is competitive with Intel/AMD offerings. So Microsoft and Qualcomm are trying to use the NPU, or Neural Processing Unit, as the big differentiator in making this a Copilot+ PC. In simpler terms, this just means this chipset has a dedicated AI processor with a minimum performance level that allows the laptop to process Generative AI requests locally using a pre-packaged model on the laptop without having to reach back out to the cloud to the latest generative AI models that are constantly being trained and updated. This is good and bad. The good part is that you don't risk uploading your data or sensitive info to the cloud to process AI requests and you also don't need a persistent internet connection. You also aren't going to get throttled on free editions of AI like you will using the cloud versions. The downside is you are always going to be limited to older versions of AI and the requests definitely process slower than they do on Cloud instances. In terms of actual usage, I found software support was good for most basic and expected functions, and performance for *supported* applications was also very good. The downside is that Windows is either running apps that are optimized natively for the ARM chip but if no optimization exists, they are running on an x86 to ARM emulator. While the emulator is much better than previous versions in that they allow most apps to "run" the results can vary vastly in terms of performance and stability. I was able to run Office (no surprise given Microsoft's backing), RDP, all major browsers, Outlook mail, and all Windows built-in apps. I wasn't able to really game at all...while launchers and some games would partially load, when it came time to enter the game things would take forever to load and then crash. No Diablo 4 farming for now. Very hit and miss, while an older XPS13 with i7-1068G would at least run it on very low settings at 720p. I couldn't change the resolution in Diablo 4 on this XPS13 which is again, probably why the game actually crashed. This is a FANTASTIC multimedia and movie/show watching laptop with its great battery life, gorgeous OLED display and solid speakers. BT headphones are still recommended for a great flying or travel experience in a light package. A big selling point for this laptop is because it is ARM and designed originally for mobile phones, the laptop has amazing battery life. You can use it all day and the laptop drains slowly. It also doesn't get loud or hot because the Snapdragon SoC (System on a chip) is so efficient. You can quickly close the lid and come back 2 days later and that battery might only be 1% different than when you were using it. That's pretty amazing power gating. Some downsides, I don't love the keyboard on this model XPS13. The keys are all squared up next to each other like chiclets, very similar to older multimedia wireless keyboards. The key caps are all flat, no beveled or raised edges so you don't really get any feeling cues on where the keys end and begin. There isn't a lot of travel and while typing feels OK, I still prefer some of the older models in terms of responsiveness. The top row of keys is capacitive touch and cleverly switch between the multi-function Fn keys and the F keys, the backlight actually changes dynamically when you hit Fn and you can also lock and change the function to multi-function or F keys. The WiFi on the laptop is very fast, WiFi 7 and Qualcomm is a leader in wireless technology. I am really surprised they didn't include a cellular modem. I am actually very disappointed there's no 5G capability (with additional plan) because Qualcomm is a leader here, but that would really set this laptop free as an amazing portable option with 5G connectivity everywhere. I also wish the laptop had more RAM. Apparently the ARM to x86 emulated version of Windows didn't help reduce bloat at all because this laptop uses 11/16GB after literally just booting up. 512GB is also really low storage and I'm not even sure if it can be replaced or increased or of the storage is soldered on. The SSD included is Kioxia which is formerly Toshiba's SSD business and it is pretty slow storage, so an upgrade would be welcome. Lastly, the Copilot+ functionality is not impressive right now. I am hoping it improves later. I had a really hard time trying to edit a picture I uploaded and have Dall-E 3 modify it with AI. Anything chatbot related was super hit or miss and needed additional clarification, where I felt the online versions of Chat GPT seemed more aware and accurate. I don't think this laptop is worth it if Copilot+ is what you are looking to have locally, and as mentioned there are a lot of compatibility issues still. One example is Adobe software suite, I wasn't able to run Photoshop to edit photos but Adobe is promising to update support optimized for Snapdragon X ARM CPUs soon. If you wanted something with great battery life, fast and responsive performance in most Windows apps, a great light portable laptop to watch movies and TV on the go, and something to use for basic productivity and paying the bills etc. then I think this is a good option, but you'll want to consider the upcoming Intel/AMD options with NPUs that support Copilot+ where you'll probably have to decide between app compatibility and battery life.

I think Microsoft and Qualcomm could have sold these as ARM based Windows laptops and just touted the increased battery life and efficiency without throwing in the Copilot+ stuff. Because the laptop is pretty nice for a small, well performing laptop that can last a long time without being on a charger, but the AI stuff is pretty underwhelming. Setup is your standard Windows setup. Run through the prompts. There's a point where it asks for some registration information for McAfee which I was thankfully able to skip since I promptly uninstalled that after setup was done. Otherwise, not too much added from a stock Windows install. I was a little sad to see that some of the Dell processes were running in x86 mode instead of having native ARM versions but I'm sure wrinkles like that will get ironed out over time. McAfee was the only thing I found installed by Dell that needed to be uninstalled. The rest were all of the Office and OneNote translation files that for whatever reason always take an eternity to "uninstall", but those come with most Windows setups now a days. Using the system was quite nice. Mostly just because it didn't really feel like an ARM based system. I know Adobe is planning on updating their suite to be optimized for ARM and the Snapdragon in time. It's also not a gaming machine so your results will definitely vary there. This is a transitional time. I think Windows is working well enough on an ARM based processor this time around (after many failed attempts in the past) that it will actually stick around due to it's increased efficiency and battery life. This means all the rough edges of software that doesn't work well under the x86 emulation layer should eventually come out with native ARM binaries (so long as the application in question is still actively developed). For things that are supported, I found that I couldn't tell I wasn't running one of my many other x86 based Windows systems. The hardware here is also quite nice. The machine has a good weight to it. It's not crazy light but it's not going to put any extra strain on your bag when you take it with you. The graphite color looks good. The screen looks really good. Deep blacks. Nice contrast and colors. Probably one of the highlights. The trackpad (I still find it cumbersome to reach out to touch my monitor so I found myself using the trackpad more than anything) is completely hidden in the wrist rest. It's where you would assume it is, so I didn't have any problems with missing it even though I couldn't see it at all. I actually thought it was a nice touch. The keyboard is... I still haven't made a full decision yet. The keys are all completely square and right next to each other. It doesn't feel awful to type on but coming from a mechanical keyboard it takes a bit to get used to. I think it looks really nice. I just don't know if I'm sold on the design yet. I would have probably preferred some bevels and standard looking keys. The function row is also capacitive which I'm really not a fan of. It's cute that the backlights switch from F-keys to Fn keys when you press the Fn button, but I just hate the contrast in how they feel when I'm typing on a tactile keyboard and then press ESC with no feedback. As a developer, I don't press ESC infrequently. Keyboard is probably my least favorite part of this laptop even if I say I'm still on the fence about it. Now the "big" thing that Microsoft is pushing here is the Copilot+ features. I'm just not on bored with any of them except for the live captions. The generative AI features in their present state just aren't that compelling. The standard Copilot button (and key, now) is alright but definitely doesn't feel revolutionary by any stretch. I wouldn't say it outperforms the most current AI chat models out there right now. It works. The dedicated key on the keyboard actually does make me pull it up a little more often. But it's just nothing very special or revolutionary. The Windows Studio Effects aren't very new or crazy. Keeping you in frame feels a little slow and since it's digitally zooming into you, you're losing some image quality. The blurred background just don't feel super useful, especially when you consider the quality of the camera that comes equipped on this laptop (it's not good). The eye contact faker is probably the most useful thing but it still felt subpar. If you load up Paint, you can try out their co-creator features that lets your draw some stuff (this is where the touch screen comes in handy but I'm going to need a stylus or something) and then you tell co-creator what your vision is and it'll transform it into something. You have a creativity slider that 70+ (which is where it starts out) just seems to almost disregard your drawing completely and then anything under 70 just looks like your drawing but with the lines smoothed out or moved slightly. I assume if you feed it good prompts it will probably do a better job but I wasn't able to get anything very useful out of it. You can also use just the standard image generator as well. I'm pretty sure it's using DALL-E 3. You get 50 tokens to spend. I'm not sure how often they regenerate but the fact that you're using tokens tells me this feature is not being done on device. I'm not sure how much of the AI chip is being used for live captions. It's an accessibility feature in my non-copilot+ Windows PCs as well. Maybe the NPU just processes it a bit more efficiently and quicker. But this is probably the most useful of the AI features at the current time. Being able to turn on a YouTube video that doesn't have captions or a Twitch (or other live stream) and just turn on system-wide captions is really awesome. The biggest plus side to the AI chip is the fact that most of the AI stuff is done on your device so you don't have to upload anything to the cloud and all your information stays on your system. While I appreciate that and all, using models that aren't up to par with most sophisticated online models just doesn't make the feature all that useful to me. Would I love to see Microsoft improve these models over time and add more AI features that are actually useful (which still running on your device), of course! I hope they do. For right now, I don't see the AI features getting a ton of use from me. Overall, I like the laptop. Something portable and powerful with a long lasting battery is great for me to take with me to a coffee shop or just my couch without needing to worry about needing the cord an hour or 2 later. I feel like the current offerings are adding a bit of a premium price for being new and bundling the not so useful AI stuff right now so it will be up to you to decide if it's currently worth the price or it fits your budget. But I think it's a good laptop if you're looking for productivity without the wires.

I'm super happy to have bought this laptop because it's exactly what I hoped for and suits my needs. The OLED display is wonderful --great for photography and streaming. The laptop is fast and responsive, well-built and pleasurable to use. I'm getting about 10 hrs. of battery life which is fine with me. It does get a bit hot when charging but not excessively so. Very light and portable. So far, I'm very impressed!

I love this ultra light weight and power efficient pc.it’s super snappy. It has excellent build quality, ultra thin, sleek and durable. Its 3K FHD+ IPS OLED display offer vibrant colors and sharper images. The XPS 13 Copilot+ features a quad-speaker design with dual tweeters and dual woofers, powered by the Qualcomm® WSA8845 audio codec. Each speaker is rated at 2W, providing a total output of 8W. This setup delivers clear and rich audio, making it ideal for media consumption and video calls. I love both picture quality and super Audio experience on this device. Something’s to be aware of , this pc features a capacitive function row and an “invisible” touchpad, zero-lattice keyboard which some users might find less intuitive compared to traditional designs but I love it as very rarely I use function keys. It’s zero-lattice keyboard with large keycaps and minimal spacing between keys provides a unique typing experience that is both responsive and comfortable. The keys are backlit, making it easy to type in low-light conditions, and the keyboard includes a fingerprint reader for added security. Check http://worksonwoa.com/ crowdsourced GitHub link for compatibility of apps. Nordvpn has added native support today, davinci resolve couple of weeks back, mcafee one year subscription is free with purchase and it is natively supported, most/all Microsoft apps natively supported. Chrome/brave/edge have native support and many more.

This laptop is the best combination of portability and power that I have ever come across. It's only 13.4" and less than 6 pounds. If you are looking for a powerful and portable laptop that is designed to enhance Microsoft's AI products, this is it. Before I talk about the cool stuff that I tried out with the Copilot feature, here are some of the other things I liked most about this laptop: - The back-lit keyboard and track pad are nicely designed. While the key locations take some time to adjust to because there is less real estate available (it's a 13" laptop), the keys are responsive and I love the extra keys placed above the keyboard to control volume, brightness, etc. They are touch sensitive buttons rather than buttons that need to be pressed and they work well. I also love how the track pad is basically invisible which just gives the laptop a sleek design without impacting functionality. - The 16GB of RAM, a SSD, and a high end processor (Snapdragon X Elite) have this laptop handling any task(s) that I threw at it. There was nothing it couldn't do, from high end gaming to video editing. I love the fast boot and load times that the SSD helps provide. Copilot: - While you can use AI applications on most any device, this laptop is powerful enough to enhance the Copilot experience and use it the way it was intended. I've used it for several things over the past week including asking it to teach me some Spanish, write a few songs, and create fun quizzes to play with my family. I even had it design a logo for my daughter's soccer team! The most fun I had was creating stories with my kids. I had my son give me some parameters and then relayed those story parameters to the Copilot. It interpreted my voice perfectly using the onboard mic. Within 5-10 seconds, the app was reading us a story about a pirate that was going on an adventure to find treasure and included every story element that we asked for. It worked so well that I tried this again with my daughter. We laughed and laughed as we were read a story about "Princess Jellybean" who needed help from the 3 Little Pigs after her kingdom ran out of food. The possibilities for this application are impressive and I think that students and folks in the business world will get the most out of it. While the pricing for this laptop is on the high end, I found it to be well worth the investment. You certainly get what you pay for with this model. The performance, portability, and features are a terrific combination.

This laptops has beyond past my expectations. Coming from a mac i was concerned about the efficiency of this device. I was wrong, the snapdragon chip is excellent and amazing on battery life. The oled screen is also amazing. 10/10 would recommend.

Very slim and light, premium feeling laptop. The top row touch bar and fn keys has been a little annoying especially the esc key. The typing can be a little stiff but it's not terrible. The display is excellent and the performance too.

This is probably my favorite computer ever. I also have a top-end desktop that I use for work (I9, 3080ti, etc.), but for everything I do work-wise, this is just as good. I can use Adobe programs, code, whatever I want professionally—but from my couch. The screen is top-notch; I love the keyboard layout and the smart F bar, I love the trackpad, everything. Battery life is incredible. There is a great tactile feel to everything, and the aspect ratio (16:10, I believe) is a game changer for working on spreadsheets with a laptop. This is a really really good laptop. Super impressed and very happy. I will note that I got it on sale for $999 - but I would have probably paid full price knowing what I know now.

This is one of the best decisions I have made in the recent times. I wanted to purchase a reliable, robust laptop and Dell was my pick. Once you check out the OLED display, there is no turning back. The 13.4" OLED display with touchscreen is impeccable. Snapdragon X Elite handles all your day to day tasks with ease and it is super fast. The compact nature of the laptop is really nice and easy to carry around without having to worry about charging often.

I purchased the display model. The laptop was amazing! Lightweight, extremely fast and honestly a beautiful device. The downside, with my laptop, the battery was done for. Laptop wouldnt work without staying plugged into the power cord. Due to the device being a year old, Dell wouldnt help. Took the laptop back and got another. Was truly sorry to let it go. I didnt want to spend $1,400 on a new one. But if you are and looking for a windows with a Snapdragon, this is it!

Lightweight, OLED Screen, Fast and stays cool. The total package if you’re looking for a windows machine with the latest chip at a resinable price. Its become my go to device.

I have been using this laptop for a few weeks now. The battery life is great. The screen looks good as well. However, please be aware there are some Windows programs that will not run properly on a Snapdragon processor. Most programs work fine, but some custom programs, older programs, or games may not run properly. Check before you buy!

This is one beautiful laptop. Extremely light. Runs very cool. The OLED screen is extraordinary. Overall this is one high quality high caliber notebook. I had always heard good things about the Dell XPS series and this unit did not disappoint. Performance has been reliable and fast, even consistent. I have no reservations recommending this laptop.

Size is perfect Processor is perfect Battery life is very good Everything as described

Great computer so far. I love how small and lightweight it is. It will be great for traveling.

Pretty happy so far. Expectations already in check, I'm a PC power user (grew up gaming, worked a career of IT Administration and Support for 15 years) and wanted a new toy to play with. I have long enjoyed simple browsing and typing experiences on machines but have found myself hugging power outlets more on Windows PC's than MacBooks over the years. Especially for everyday non productive tasks since that's normally all I do when I'm not on my gaming desktop. Notably I've been tinkering primarily with Chrome, and although Facebook has caused a few panics where the browser would do a soft reset of itself, ARM emulating x86/x64 applications seems pretty straightforward and seemless. I've been able to download niche applications that I don't feel like have any active development focusing on ARM for Windows (ProtonMail Bridge for instance) and it installed and runs without a hitch. The XPS specifically has excellent features. The OLED is the showstopper here naturally. It is pretty light on ports, but you should have already known this going into it. I really lucked out big time, I got it while it was Open Box and on sale.

The Dell XPS 13.4" OLED Touch Screen Laptop is an absolute powerhouse. The Snapdragon X Elite chip delivers lightning-fast performance, making multitasking effortless. The OLED touch display is stunning, with vibrant colors and deep blacks that enhance every interaction. Battery life is outstanding, easily lasting through a full day of work. Whether you're a creative professional or just need a reliable and stylish laptop, this one checks all the boxes. Highly recommended!