Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.95

Customer reviews

Rating 4.3 out of 5 stars with 1267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the Espresso Machine, particularly praising its espresso quality and ease of use. Many appreciate the price, overall performance, and convenient size. However, some customers have noted concerns about the noise level and the steam wand's functionality. A few customers also reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,267 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for starting out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband as a Christmas gift. He absolutely loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cappuccino

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as described. Brews and steams awesome. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Double Espresso

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Great, we love that it makes 2 Espresso at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Scottrsr68

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great exspesso! Would recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Coffee lovers buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great Espresso as you would expect, excellent and great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a great machine

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. I have this machine for about 1 year now, I’ve made lots of coffee. It is just take few minutes to warm the milk frother, it can be annoying sometimes. Aside of that, I love my coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very easy to use and clean everyone enjoys using it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems there was a Dip in Quality

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace the same model of the machine my girlfriend had after the one she’d had for years finally died. At first, after just a few uses, it was dispensing very light and watery espresso. We realized we have to clean not just the basket and handle part, but also the outlet very regularly to ensure it’s not too watery. Even after cleaning, sometimes it’s thinner and weaker than her last machine. Unfortunately we’ve never gotten it to match the performance of her previous version.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Upgradeable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for buck for making an good espresso. Easily upgradable so you outstanding espresso.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Espresso Maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Have had no complaints since my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried this product and liked it verymuch. Need less space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    my coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine, easy to get started and make a cup right off the bat

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    My Mother’s Day gift!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I love strong coffee and most coffee makers don’t do a great job of that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Steam wand

    Rated 4 out of 5 stars

    Great Starting Espresso Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows you to use your own ground coffee to make single and double espresso. No pods to buy. Produces better tasting coffee than pods or k-cups. Very easy to use. Only 4 stars as the steam wand is hard to get anything but a small frothing cup under it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good coffee machine very small and it has for both

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 4 out of 5 stars

    It does the job

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you could adjust the temperature or pull time to make the shots taste better but still pretty decent espresso as long as you use freshly ground coffee. One thing I love is the milk frother though. Works well with non dairy milks and it’s easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good daily espresso maker! Recommend.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home espresso. Recommend finding your favorite roast of coffee and grind it to the appropriate grain size. The water pump is powerful enough to extract through a medium grind, but too fine and you may force it a bit. Overall a good purchase for a creamy daily coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Best is Best

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Quality is Best Buy. No others. Best guarantee for your purchases. Best is Best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just get it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! I was intimidated at first but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Best Express Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best machines I have ever purchased. Makes a great cappacino.

    I would recommend this to a friend