Customer Ratings & Reviews

I gave this to my sister as a housewarming gift and she loves it, she uses it every day !

Great product! Easy to use, clean and maintain. Also makes great coffee! Highly recommend!

Absolutely love! Small and compact and is easy to use

Very compact and simple. Makes excellent coffee. Easy maintenance. Very Good quality vs price.

It’s overall a good espresso machine for a beginner.

Excellent coffee machine, good quality and the precision to make perfect coffee. Easy to clean.

This machine has eliminated the need to pay almost 10 dollars for a large latte at one of the chain stores. It is easy to use, clean, and store. I recommend this for first time espresso makers!

Despite being a manual machine, I found the De'Longhi surprisingly easy to use. The setup was straightforward, thanks to the clear instructions provided. Operating the machine feels intuitive, from filling the portafilter to steaming milk. Cleaning is also hassle-free, which is a huge plus for daily use!

So, I tried not to let my first review at BestBuy be negative; however, after a few weeks filled with wasting multiple pounds of coffee and endless carafes of milk, negative it must be. This was my first "espresso machine" purchase and the biggest takeaway I can give is: don't be cheap! Yes, this is less expensive than a better machine, but I now know you definitely get what you pay for. I'll just list my positives and negatives below and you can decide for yourself... Positives: Very inexpensive. Will make something akin to an espresso/latte/cappuccino/etc., just not with the flavor you're used to getting from a coffee shop. Very easy to maintain and clean. Ready to use really fast, doesn't take 15+ mins like most machines. Negatives: Not enough pressure is created to utilize an appropriate grind/weight combination. I have found that I can barely use what is considered an "espresso grind" and have more than 15g of coffee in the basket. I have a Breville Smart Grinder Pro and can only go down to a size 25 grind (their espresso grind range is between 0-30) and have that amount of coffee. Any smaller grind and the weight of the coffee also must decrease, in addition to tamping lighter or you won't get any extraction. Next, is the steam wand...or whatever they want to call it. It's short, so even in a small carafe (mine is 12 oz max) the steam wand barely touches milk. I'm new to this and learned this is the biggest issue with the product. If the steam is too high in the milk you end up with endless bubbles, well, it's virtually impossible to prevent that with this machine. Even submerging virtually the whole wand in the milk (up to the point they say you can't go past), by the time the milk is at 110 degrees it's bubbling over the edge of the carafe. A great work around is just removing the cappuccino attachment (this also has weird bevels inside it which prevents creating the proper whirlpool needed to froth milk) and using the internal wand itself; however, that's only a small rubber piece that slides into place and short of securing it to the machine (I use a bread tie) it will just pop off into the milk filled carafe you're using to steam the milk. An aftermarket wand would make this part of the machine infinitely better, but DeLonghi doesn't offer one, so no luck there. It really stinks to waste a couple hundred dollars and if you're remotely serious about doing lattes and such at home, that's all you're doing. I plan on hoping someone will buy this from FB marketplace and I'll just use whatever funds I can secure to put toward the purchase of a real espresso machine. This is just not where it's at if you plan to get remotely serious with being able to make a proper latte.

I love coffee and this espresso maker is the best! We use it everyday! Super efficient and convenient to get top tier quality lattes.

Easy to use and compact! Definitely thought it would be a bigger machine but it is just the right size!

Easy to clean, takes up a small footprint on my counter

Overall a good machine for the money. The wife and I make multiple Americanos daily and they last from 8-16 months. This is our fourth one. We use good water and throughly clean them monthly. HIGHLY RECOMMEND GETTING THE BEST BUY WARRANTY! Every time ours breaks the exchange is easy and only costs $30 for the 2 year warranty. I’ll keep getting them. Oh and we don’t use the steam wand so can’t help there.

Best investments ever but it take time if you have couple of people plus too much noise for foam

Super good. Great coffee always on spot. Has the ability to do one or two shots. With an automatic button, the coffee comes or consistently delicious

Been using this daily. This is perfect for a small home or personal use. If you enjoy latte's, espresso shots, and "specialty" coffees, this device will pay itself off in no time compared to going out and purchasing a $7 cup of coffee (before tax and tip). Quick, simple, and easy to use.

Excellent machine my family loves it I just sent them the link so they can buy one. Best investment I ever made in a coffee machine I love it

I love this espresso machine. Easy to follow instructions and good value. Made well and nice size for small space.

Easy to use and uncomplicated, simple to clean as well. I love that it's small.

Works great and coffee is good. Doesn’t leak and looks good on my counter