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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 90 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 90 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy-to-use And Elegant Machine

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the past week, I've been testing the DeLonghi Linea Classic Espresso machine. Overall, I find it to be an easy-to-use and elegant machine that comes with all the necessary tools for crafting perfect espresso. The stainless steel and chrome finish of the DeLonghi Linea provides a stylish and high-end appearance to my kitchen counter. Some of the most compelling features include the look, feel, and operability of the buttons, steam knob, and pressure gauge. The portafilter and filter baskets feature exceptional craftsmanship, to provide consistent pressure for optimal extraction. Also, I loved the convenience of the removable water tank. In terms of performance, the Linea heated up rapidly and generated hot steam within seconds of pressing the steam button. For espresso brewing, it similarly reached operational temperature and pressure quickly with just a press of a button. Whether brewing a single or double shot, it consistently produced some of the thickest crema I have observed from a consumer-grade machine. Every shot of espresso it produced was tasty, fragrant, and consistent in texture. Additionally, this product is very easy to clean- from coffee grounds being easily removed from the filter to the portafilter that can be cleaned simply with a stream of water. With that said, I would highly recommend this espresso machine if you are looking for a sophisticated, yet compact product that brews high-quality espresso.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Easy to use, Easy to Clean, Great tasting Espresso

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second espresso machine, the first one I had was also De’longhi but was a cheap model and was made of lots of plastic. Even though it was cheap the espresso it made was fantastic. This model of De’Longhi seems like a much better build and looks very nice on my counter. The only thing you will need when you open the box is coffee, milk, water, and a cup. De’Longhi gives you two different cup options, one cup or two. I just use the two cup one because I like espresso and found that one isn’t enough for me. Setup was straight forward and was more just putting the pieces in place. I did a deep clean of everything before using. Make sure you follow the instructions to avoid frustration. When you initially turn on the machine you need to wait for the lights to stop flashing to make a cup of espresso. When you use the frothier you need to wait until the light is solid before it will work properly. Also you need to clear the frothier line of water before frothing milk. Also the steam is very hot and I burned my finger once on it, also I tried to adjust the frothier while using and touched the metal for the frothier and burnt my hand a second time. This is no fault of the machine but all on the users being me. So just be mindful not burn yourself like I did. When I made my first cup of espresso it did not taste great, but that was because the grounds I used were older than I thought. I bought some new espresso and the taste is fantastic! Even without milk it was very creamy and smooth. I used half and half with the frothier and it easily doubled in size and made great froth for the top of my espresso. The frothier is easy to use and easy to clean. You can you easily pull of the metal end off the frothier and rinse it out. Then you can wipe down the rubber part that is under the metal frothier end. As for the rest of the machine I usually just dump the grounds and rinse everything and wipe down the machine with a towel. Easy to use and easy to clean, perfect for anyone! I gave four stars because I thought the pressure gauge would allow you to manually adjust the pressure of the machine. I was incorrect and it’s basically there just for looks, I think a clock or something more useful would have been better but it does add to the look of the machine. Overall I’m very happy with this machine and the coffee it produces. I love how simple and easy it is to use and how great tasting the espresso is. I can’t wait to have a family gathering and make espressos at home for everyone!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. DeLonghiResponse

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Brew Like a Pro

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I gotta say, this De’Longhi Linea Classic Espresso Machine is totally awesome. As a coffee lover myself, I’m always trying to make my drinks taste better and quicker, and this thing does the job. It’s made with stainless steel, so it looks super fancy in my kitchen and matches everything. The quality feels legit, like it’s gonna survive my morning rush for years. The instructions they give you is pretty straightforward, but don’t forget to prime it first—I almost did lol One of my favorite things is the pressure gauge on the front. It’s cool ’cause you can see if your espresso is gonna be perfect or not. Plus, it can froth milk (or like almond or oat), which is great for lattes. The water tank holds alot, enough for like 4 cups before refilling, and it’s removable which make filling it up simple. Cleaning is easy too—just wipe the stainless steel with a cloth and the cup tray adjusts up and down? Such a nice touch for big mugs or tiny espresso glasses. I’ve gotten so many compliments on it already and I’d totally tell anyone whose into coffee to get one. Only thing is, sometimes the steam wand drips a little after use, but whatever. For real, if you want cafe-quality drinks without leaving home, this machine’s worth it.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such a detailed and exceptional star rating. We appreciate hearing from our customers and are glad to know that you're enjoying our products DeLonghiResponse

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Small but mighty

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my coworkers absolutely love our new espresso machine. We have started in a cubicle that is not being used and it’s really close to an outlet. I’ve added some cups, coffee and creamer and we have an entire barista section. I’ve had one of these before so I know exactly how to use it and making my 1st cup of coffee was super easy. I like the easily accessible water container, the lightness of the ground coffee container strainer, and the milk steamer even works just as well as my other others. My only concern is that it has no stability or suction, and when I am opening or closing, where the coffee goes, it moves the whole machine side to side. So I find myself putting unnecessary amount of pressure on the whole barista to firmly open and close that section. Make sure to leave a cup under the steamer with a little bit of water to keep that wand, clean and reminding myself to clean it entirely Before we leave for the weekend so that when we come back on Tuesday, we can start a fresh cup of coffee.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Maclemoor, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its our first espresso maker and it works great. It works great and my wife loves the flavor. Its quick and easy. We highly recommend it. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Nice machine and really good value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine and easy to use. Pulls a nice shot and makes great foam. It took a little time to figure out the right adjustment to get the perfect foam, but once I did it’s been great!!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I approve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been about a week. So far I love it. You can’t compare it to commercial machines of course. But it does what it’s supposed to do. The steamer can get loud. I say it’s worth it!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Whitney, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine. Easy to use and really does justice to the great Puerto Rican coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Simple to use Espresso Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how simple this machine is to use. It performs as expected and is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and tastes like it is from a coffee shop.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Alan, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 4 out of 5 stars

    Espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really easy to use and makes pretty tasty espresso

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Housewarming gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for a housewarming gift and took it right out of the box and started using it. Easy to use and she is having fun qith it.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my De'Longhi Linea! It has made me some wonderful espresso. If you want to be able to grind your own beans, etc, and have the "full experience" this machine is a great budget friendly option.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Teagan, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Rich Expresso shot coming out of this machine. I was using kuerig and this one is far superior

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Great entry level espresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for entry level espresso machine when on sale. Pressurized basket so no need to tweak pulling shots. I did notice the espresso shot is not that hot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband as a birthday gift. He’s loving it so far and he makes a latte with it every morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Café flojo y sin intensidad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this coffee maker didn’t meet my expectations. The coffee it brews is quite weak, with a very mild, almost watery taste. On Saturday (or when using the “Saturday brew” mode, if that’s what it’s called), the coffee lacked body and aroma, as if there wasn’t enough pressure or strength in the brewing process. I think this machine could work well for someone who isn’t too picky about coffee flavor or who prefers a lighter, more American-style coffee. It’s simple and easy to use. But for those of us who enjoy a stronger coffee with character and a well-defined taste, this machine falls short. Honestly, it wasn’t to my liking. I prefer options that allow me to adjust the intensity and achieve a more powerful extraction.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your review and feedback, LazaroA! We are sorry that we were unable to meet your expectations this time. Please note that even if this unit does not have an automatic control or the option to manually adjust the intensity of your espresso. You can still control it by following the next recommendations:

      Coffee Bean Variability: Different coffee beans have varying levels of hardness and oil content. Adjusting your grinder allows you to fine-tune the grind size to match the specific beans you are using, ensuring optimal extraction and flavor.

      Extraction Control: The grind size directly affects the extraction process. A finer grind increases the surface area of the coffee, leading to a slower extraction and a stronger, more intense flavor. Conversely, a coarser grind results in a faster extraction and a milder taste. Adjusting your grinder helps you control this balance to suit your taste preferences.

      We appreciate your understanding in this matter. If this suggestion does not help, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly. DeLonghiResponse

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues thus far have had it for roughly 5 months and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner espresso machine! Love that it was a reasonable price but still works great and is easy to use but makes good quality espresso and is made of metal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent and ease to prepair, never have a excelent choice. i buy 3 espresso machine and the result, is no the same result i return 3 times. but that was excelent choice, full recomended

    I would recommend this to a friend
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