Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 6422017
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers have good things to say about the Digital All-in-One Combination Coffee and Espresso Machine, especially regarding the quality of the coffee and its ease of use. Many appreciate its overall performance, size, design, and value for the price. However, some customers have reported issues with the steamer, and a few have commented on the noise level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Pricey Unit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my second delonghi - makes good expresso. had a leak and customer service was able to replace the unit. A bit pricey for a combo unit but I was a gift, I would would not pay cash for this item if I was too buy it , my other delonghi single expresso was much better
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, thank you for posting this 3-star review on your All-in-One Combination Espresso Machine. We're happy to hear you love our brand and your other Delonghi Espresso Maker, however, to learn your combo unit leaked is disappointing. We set a high standard for our products, however, your experience is certainly not indicative of the level of excellence we strive to achieve.
Customer satisfaction is our top priority and maintaining our reputation of quality products with quality service is of the utmost importance and ensures we get better every day.
Should you need to reach us, our customer contact information including our convenient web chat feature can be found on our Delonghi website.
Thank you.
- Pros mentioned:Overall performance
I love that it does everything
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this so I do not go for macchiatos or expresso on my days off!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Suzy, we hope you continue to make delicious macchiatos with our De'Longhi Combination Coffee and Espresso Machine! Thank you.
- Pros mentioned:Coffee quality
Coffee Shop Taste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely write reviews. We have had the coffee machine a little over a week. It is the best tasting drip coffee that I have ever had. The coffee tastes just like it came from a coffee shop. I have used the expresso part of it just once and it was very tasty as well.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we appreciate the 5-star review. We hope you continue to enjoy your Combination Coffee and Espresso Machine for many years to come. Thank you.
Good while it lasted
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker and espresso machine worked pretty well for the first year or so, but now leaks and gets water all over the counter. We cannot find where the actual leak is coming from, but whenever we make coffee we get a puddle of water seeping from under the machine. We are just past the two year mark of owning it, so beyond both the warranty and Geek Squad guarantees. For the price, it is disappointing that it last just over 2 years.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Good when it works.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a year. Unfortunately the other reviews are spot on. It seems after some months that it stops functioning properly. The machine turns on by itself meaning i cant leave coffee pot on heat plate. That was the first issue. Now.... Also now when i turn it on, the water for the espresso doesnt get hot. Typically it blinks while water heats, now it does not. I have to ensure i plug it in and out so the machine resets. Nice machine when it worked. Luckily i bought extemded warranty.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, sorry to hear some of the difficulties you've been experiencing with our De'Longhi All-in-One Combination Coffee maker. We would love the opportunity to troubleshoot this unit with you. Please contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm Est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. Thank you.
- Pros mentioned:Coffee quality
Love this maker great investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this coffee maker it took a couple of makings of coffee to get like a certain peace out of the machine which was fine so I use ate coffee and my recommendation is to only use two slightly heaping scoops for 10 coups coffee and it's great!!!!! My husband uses the expresso side and he loves it
I would recommend this to a friend Glad I bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine. The only criticism I have is with the poor lip of the pot, it’s too shallow of a dip and tends to allow for spills more than other coffee pots. They’ve mastered the drip speed for brewing, perfect every time.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Mijori, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall very good the coffee doesn’t come out hot enough.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Victor, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
- Pros mentioned:Ease of use
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, easy to clean, been using both espresso and the drip pot daily for over a month without issue
I would recommend this to a friend - Pros mentioned:Ease of use
De'Longhi - Digital All-in-One Combination Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect combination on coffee and espresso! Easy to use and beautiful in my kitchen.
I would recommend this to a friend Pretty good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine. But I’m coming from previously owning a Miele machine. It Takes awhile to get the right ratio of grinds for a good cup of coffee. Also, for the money, the drip should have an auto stop when the carafe is pulled out so you don’t have to wait until done with the entire portion selected to have a cup of coffee
I would recommend this to a friend- Pros mentioned:Ease of use
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with this product easy to set up and use
I would recommend this to a friend DeLonghi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really cool item, but the steam wand is not the greatest. I would recommend it for the espresso shots and coffee pot.
I would recommend this to a friend- Pros mentioned:Coffee quality
Good Buy for Right Now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The DeLonghi combo coffee and espresso machine is exactly what I was looking for in a morning brew machine. It has worked perfectly for the first month.
I would recommend this to a friend - Pros mentioned:Coffee quality
I love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good coffee maker! The espresso coffee is amazing...
I would recommend this to a friend - Pros mentioned:Coffee quality
Best of both worlds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of both worlds. Coffee brews great and very straight forward when making espresso. Highly recommend.
I would recommend this to a friend Great. But the carafe- oi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The carafe leaks though. Been painful working with the manufacturer. If you this, Test it same day. Return immediately if it leaks. Best Buy only has a14 day return policy.
I would recommend this to a friendEspresso maxhine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the machine, but I find out when you’re making the espresso. There’s a lot of water that comes out in a reservoir at the end so I’m going to try it again and if not, it will be returned.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
- Pros mentioned:Ease of use
Love the combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get used to it easy to use. Love the combo.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are delighted to hear you loved both the coffee and espresso side of our De'Longhi Combination Coffee and Espresso Machine! We also hope you continue to find the unit easy to use. Thank you.
- Pros mentioned:Overall performance
Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good coffe makers used everyday and I enjoy a lot
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to enjoy the brewing capability of our De'Longhi Combination Coffee and Espresso Machine. Thank you.