Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 6422017
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers have good things to say about the Digital All-in-One Combination Coffee and Espresso Machine, especially regarding the quality of the coffee and its ease of use. Many appreciate its overall performance, size, design, and value for the price. However, some customers have reported issues with the steamer, and a few have commented on the noise level.
This summary was generated by AI based on customer reviews.
Coffee Lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I didnt like: The steamer spout on the side drips and there is no pan or anything to collect the drops.
I would recommend this to a friendPurchased a second one…great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brews quickly, accurately and tastes great. Set up with ease and takes up much less room than 2 devices.
I would recommend this to a friendCoffe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The expreso doesn’t stop on its own that’s my only issue other than that works fine
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Awesome Coffee Maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to get away from the K-cups and this has been the perfect solution! :)
I would recommend this to a friendClunky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of where you fill the water tank. Inwould rather have a tank i can remove and fill it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello AlanC,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Coffee quality
Don’t buy this. Just don’t.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give 0 stars, but 1 is the lowest. This worked great for the first month maybe and then the pump stopped working. The coffee side was great but the espresso side did not work. It comes with a warranty so we got our replacement machine and the first time we used it, the pump was already starting to break. We brought it right in to Best Buy and swapped it for the Breville. Couldn’t recommend the Breville more. Do not waste your money on this.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Molly, we are very sorry to learn of your experience with your Combination Coffee and Espresso Machine, and to know your pump stopped working is disappointing. We understand this has caused you to return your unit, but if we can be of any assistance in finding you a suitable unit, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Latte Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little hard to figure out but it's got all we need and more.
I would recommend this to a friendMind of it's own!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in Nov. 2020. It was working ok. I did not expect much for the price, .................................here is the twist, 9 months later without my participation in below described operations, it starts and stops by itself, adjusts time and brew size to it's own liking, (best to keep that unit on the leash by unplugging from socket) Has a mind of it's own and I wonder what's next? That's a smart technology, isn't it? GET EXTENDED STORE WARRANTY IF YOU PLAND TO USE THIS PRODUCT FOR A WHILE. Good Luck All!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn about your experience with our Combination Coffee and Espresso Machine, and to hear your unit stopping unexpectedly is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with a friendly associate who will be happy to assist you with your machine. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
A bit disappointing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look, the product but it started to descale itself and now it doesn't stop.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello IvanH,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
All-In-One Coffee Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing all-in-one coffee/espresso maker! Coffee is ready in less than 5 minutes and easy to clean up.
I would recommend this to a friendgood product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.both it as a gift for my daughter and she loves it,
I would recommend this to a friend- Pros mentioned:Coffee quality
This machine gave me a headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just returned today after owning for less than 30 days and reading recent poor reviews. I followed all instructions for first use. Within two days, the espresso light stopped flashing to notify whether the machine was preheating. I had similar issues with the frother/steam light. The espresso never poured at a normal rate. It was a slow drip despite trying all troubleshooting suggestions, including different espresso grounds, light tamping, etc. The drip coffee was good but I wouldn’t spend $300 for the coffee maker.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Dear Andrea, we're sorry to hear you are having a negative experience with your All-in-One Espresso Machine and to learn the espresso side of your unit stopped working within a month is disappointing. We set a high standard for our products, however, your experience is certainly not indicative of the level of excellence we strive to achieve, Customer satisfaction is our top priority and when purchased from an authorized seller, this unit is backed by a 1-year manufacturers warranty, We would appreciate the opportunity to get your feedback and possibly find a more suitable option for your needs. Our customer contact information including our convenient web chat feature can be found on our Delonghi website. We apologize for any inconvenience this has caused. Thank you.
Not the machine I had hoped it would be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had lots of hopes for the Espresso Machine. Very slow. it would take so long for the steamer to heat up that the espresso would cool significantly. Never timed it but close to 3 or 4 minutes. It would also fill the drip try during steaming. I assume it may have been a defect. I returned it after 3 days and a number of attempts. Replaced it with the less expensive Espresso only model ECP3630 and it works like a champ.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Don't recommend.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first this machine was awesome, the coffee was great, 6 months later after descaling the drip coffee side and doing everything instructed, the drip coffee won't work anymore. no matter what I do the water is just sitting in the reservoir. I'm gonna have to contact warranty to either try to fix it or get a new one. I'm so disappointed given the price paid.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Alline, thank you for sharing your experience with us. We are sorry to hear your unit is experiencing some technical difficulties. We would love to look into this matter and see what may be causing this. Please feel free to contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard and speak to one of our lovely brand specialists. Thank you.
Great espresso and coffee maker machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far amazing. There is a learning curve with this machine but once mastered, you are set for a tasty ride. We use it at least 3 to 5 times per day at home. One thing, you have to do is descale de machine every 200 espressos or so, super important
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Ray, we hope you continue making delicious espresso with your De'Longhi Combination Coffee and Espresso Machine. Thank you.
Broke down after less than 3 weeks!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 3 July 2021. I've had it less than 3 weeks. Today suddenly all the coffee, bold and auto lights will NOT STOP BEEPING. I will be returning this item, as DeLonghi has no decent troubleshooting guide, and since I use bottled water, I know it doesn't need descaled (which is not the light that is flashing BTW). Soooo irritated. I don't use this everyday, so I got maybe 12 days of actual use out of it before it started this nonsense. I had a DeLonghi Magnifico before, but I wanted the option to make drip coffee, as well as espresso. What a mistake.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to learn about your experience with our Combination Coffee and Espresso Machine, and to know your unit stopped working after three weeks is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly associates who will be happy to troubleshoot this issue with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you
The price is right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The espresso/coffee combo is fantastic. My only complaint is that I wish the espresso machine shut off automatically. You must watch it to make sure the shot is done. I wish the coffee maker did single servings instead of just a whole pot.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website if you require any assistance with your unit. Our website is www.delonghi.com Thank you.
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On/off light keeps flashing after the machine is warmed up and coffee has poured. The same thing happens with the milk frothing button. Disappointed.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Poorly coffee machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee machine came broken. The purchase only included a too limite warranty if 14 days
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello RobertoT,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
So disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this machine with the option for coffee and espresso. The function for heating the water for the espresso is shown as a flashing light and then goes solid when it's hot and ready to brew. The light is solid as soon as you turn it on. It worked properly 4 times and then stopped. This is the second machine with the same issue. We will be returning it and looking at some other brands. We had contacted De Longhi and were told to try a reset, that worked once.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you are still experiencing issues with your Combination Coffee and Espresso Machine. Your satisfaction will always be our top priority, so we would appreciate the opportunity to reconnect you with one of our friendly specialists who will be happy to troubleshoot your device directly with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.