Customer Ratings & Reviews
- Model:
- COM530M
- |
- SKU:
- 6422017
Customer reviews
Rating 3.9 out of 5 stars with 818 reviews
(818 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the Digital All-in-One Combination Coffee and Espresso Machine for its coffee quality, ease of use, and overall performance. Many also find its size and design appealing, considering it a solid machine for the price. However, some customers have reported issues with the steamer's functionality, while others have commented on the noise level.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Only good for drip coffee
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy it if you were looking for hybrid (drip and eapresso). The pressure didn’t work as expected and the temprature was not hot enough. I had to return it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been really nice to get a product that has actually been as advertised and more!
I would recommend this to a friendRated 5 out of 5 stars
Good stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In home coffee shop. Does exactly as advertised. :)
I would recommend this to a friendRated 5 out of 5 stars
Coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift to my son and he likes the way it makes coffee.
I would recommend this to a friendRated 2 out of 5 stars
Beautiful but a little too complicated...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its beautiful to look at but a bit too complicated to work with.... We have use other brands and can easily set it up and begin enjoying coffee but this one, maybe because of the digital display is hard to configure the water it need for the type of coffee you want. We exchange it for the simplert one with analog controls and it works great.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, while it's great to hear you found our Combination Coffee and Espresso machine beautiful to look at, we are sorry you found it complicated to work with. We understand this has caused you to return the machine, however, if you need assistance with the machine you replaced it with, we are happy to do so. Please feel free to contact us Mon.- Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the price. My wife and I use it everyday. The only issue we have is that the “foam”‘ doesn’t get hot enough
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you and your wife continue to enjoy making delicious drinks with our De'Longhi Combination Coffee and Espresso machine. Thank you.
Rated 1 out of 5 stars
Absolutely terrible.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. DO NOT BUY. The espresso feature broke within 2 months and the coffee brewer broke within 4 months rendering the machine completely useless. In addition, the coffee carafe leaked constantly. Over $300 is literally sitting in our garbage can right now. I will never buy this junk brand again.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
- Pros mentioned:Coffee quality
Rated 2 out of 5 stars
worst than single expresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ihad the single one expresso and it works much better
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you were not fully satisfied with our Combination Coffee and Espresso machine. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists who will be happy to troubleshoot your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Rated 2 out of 5 stars
DON'T DO IT!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the very best Item I've purchased, it is very grade B plastic and the if I could have returned the item I would have. I ended regifting and giving it away. Second worse item that I purchased that costed me over $200.00 Do Not Buy this item if you want great results, Mr. Coffee produces better coffee. FOUR THUMBS DOWN!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you were not fully satisfied with our De'Longhi Combination Coffee and Espresso Machine. We understand this has caused you to return your unit, but if we can be of any assistance in finding a new unit suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Rated 5 out of 5 stars
Amazing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee is such and upgrade of flavor with this machine.. I love cappuccinos and it makes it perfect!
I would recommend this to a friendRated 5 out of 5 stars
DeLonghi - Combination Coffee and Espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works very well. I purchased because of the all in one feature of Coffee and Espresso capability's.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious drinks with your De'Longhi Combination Coffee and Espresso Machine for years to come. Thank you.
Rated 3 out of 5 stars
Good coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price maybe be good but i think is not a great coffe maker
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Alex, your satisfaction will always be our top priority, so please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website if you have any questions or concerns regarding your unit. Our website is www.delonghi.com Thank you.
Rated 5 out of 5 stars
Great purchase for coffee lovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine, my fiancée loved the present. The machine has a nice quality and nice looking
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Looks Beautiful on my counter. Love all the features, Would recommend to others
I would recommend this to a friendRated 5 out of 5 stars
Delonghi coffee & expresso machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker & expresso machine.makes coffee fast with great flavor
I would recommend this to a friendRated 5 out of 5 stars
Coffee station
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffee station. It basically does everything I could want.
I would recommend this to a friendRated 3 out of 5 stars
Not hot enough
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok product It doesn’t brew the water hot enough.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear you are having difficulty with the temperature of your coffee. We recommend performing a descale of your unit as this may resolve your issue for you. If you require further assistance, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
- Pros mentioned:Coffee quality
Rated 1 out of 5 stars
Not worth it at all
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Milk steamer barely works, spits water into your milk more often then steam, horrible customer service. The espresso part works fine but you will literally spend 30 minutes making a hot latte
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to learn about your experience with your Combination Coffee and Espresso machine and to hear you were not able to resolve this issue is disappointing. Customer satisfaction will always be our top priority, so we would appreciate the opportunity to follow up with you; connecting you with one of our coffee specialists who will be happy to assist you further. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Rated 5 out of 5 stars
Freedom!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm Starbucks Free! Freedom! It's better than and I will pay off the machine in a month and a half of savings.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are delighted to hear you are fully satisfied with our De'Longhi Combination Coffee and Espresso Machine. Thank you.
Rated 2 out of 5 stars
Djjeagle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this for three weeks and it’s already broken. Talked with someone from Delonghi and they wanted to send me to an appliance dealer and charge me. What a rip off. Also the espresso portion, the water doesn’t get that hot. So disappointed!!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to learn about your experience with your Combination Coffee and Espresso Machine. Your satisfaction will remain our top priority, so we would appreciate the opportunity to reconnect with you to see if we can find a resolution to your issue. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.





