Customer Ratings & Reviews
- Model:
- COM530M
- SKU:
- 6422017
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the Digital All-in-One Combination Coffee and Espresso Machine for its coffee quality, ease of use, and overall performance. Many also find its size and design appealing, considering it a solid machine for the price. However, some customers have reported issues with the steamer's functionality, while others have commented on the noise level.
This summary was generated by AI based on customer reviews.
Coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I'm really happy with my decision to get this coffee maker
I would recommend this to a friend-10 stars & I've waited a few months before review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give -10 stars I would. This is the WORST coffee machine of my entire life. The door for the drip coffee seems to be "locked" somehow. Every single time I need to refill water and ground coffee I have to use force to open. It doesn't open easily and makes a huge Click sound ( I'm several times worried that it will break something) It drips water in the back ( Expresso side) No matter how many times I use a descaling solution plus flushing several times, plus changing the water filter... No matter how many times I do that this machine produces THE MOST BITTER COFFEE !!! And I use quality beans that I ground myself like I always did and was great on my old Keurig machine that I also bought at best buy. I'm so incredibly disappointed. It's a 300 dollars machine and was such a waste of money.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Yona, we are very sorry to hear you had this experience with our Combination Coffee and Espresso Machine, and to know you are having issues with your water tank is disappointing. Customer satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our coffee specialists to assist you further regarding this. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
- Cons mentioned:Steamer
Steamer stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steamer stopped working after two uses. Would not recommend this product to anyone.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Douglas,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful and wonderful coffee maker, price and quality are great
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Paul, we hope you continue to make espresso right with our De'Longhi Combination Coffee and Espresso Machine. Thank you.
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this machine for a while not and I love it! The build solid and performs well!!!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Gerard, it's great to hear you found our machine to be a solid device. We hope you continue to enjoy your unit. Thank you.
Below average and leaks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great coffee or espresso maker. Leaked water 8 months after buying. The coffee maker I had for half the price before made a better cup of coffee. Thought I was upgrading but I was not. Wish I had bought something else.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Great gift!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was great. Got it for my mom for Christmas and it was a huge hit!
I would recommend this to a friendCoffee combo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this coffee maker and the built in espresso maker. Highly recommend!!!
I would recommend this to a friendGreat value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas gift. We really enjoy it. Especially the extra strong coffee setting.
I would recommend this to a friend- Cons mentioned:Steamer
Broken in 4 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used this machine for about 4 months then the steamer lost pressure and will not work correctly. I would not suggest this machine to anyone.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to learn about your experience with your Combination Coffee and Espresso Machine and to know your steamer lost pressure is disappointing. We recommend performing a descale of your unit as this may resolve your issue for you. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot your unit with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this coffee machine save time and money good performance
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Alex, thank you for the 5 star review regarding our De'Longhi Combination Coffee and Espresso Machine. We hope you continue to enjoy making delicious drinks with your machine. Thank you.
Coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regular coffee, expresso and other coffee drinks for everyone’s taste
I would recommend this to a friendReally Happy with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great service understanding how to best use it.
I would recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average...........................................
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Electric issue
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine in 2022 and we were very excited. The first couple of months was working fine but after few the timer & clock keeps changing by itself. When we set it up to make coffee in the morning time some times it does, some times doesn't and some times the coffee is cold. Some time it totally turns off by its own. I don't know what is going on with this machine and it's not any much helpful for us.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello SahandE,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Don’t do it- get another machine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 2 stars because when it works it’s great. Way too many parts to keep up with. It cuts itself on and off. The brewed coffee tastes flat- not sure how to describe it. Disappointed with my purchase
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Hannah, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website to connect with a friendly associate who will be happy to troubleshoot your unit with you. Our website is www.delonghi.com Thank you.
Not great for espresso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not grinder included, it is just a regular coffee machine.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Coffee for days!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s goooooo!!!! So happy with our do it all machine!
I would recommend this to a friendEfficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves me so much money in the long run! I love how fast it heats up!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Jean, it's great to hear you are fully satisfied with your unit. We hope you continue to enjoy your unit for years to come. Thank you.
Coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this is not with the model my daughter wanted for Christmas
I would recommend this to a friend