Customer Ratings & Reviews
- Model:
- COM530M
- |
- SKU:
- 6422017
Customer reviews
Rating 3.9 out of 5 stars with 818 reviews
(818 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the Digital All-in-One Combination Coffee and Espresso Machine for its coffee quality, ease of use, and overall performance. Many also find its size and design appealing, considering it a solid machine for the price. However, some customers have reported issues with the steamer's functionality, while others have commented on the noise level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality, Ease of use
Rated 1 out of 5 stars
Not Quality. Not worth my Money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time spending over $50 on a coffee machine. Leaked from expresso side within 3 months of purchase. Chrome end of portafilter unscrews easily. Water pours into milk from frother. Store warranty expired so I couldn’t return it. DeLonghi customer service is awesome. DeLonghi will send you a new one if have the original receipt. Will take a few weeks, somewhat of a hassle. If system didn’t have problems, I’d say 3 stars. Coffee and expresó taste the same as my cheaper machine’s. I grind my beans daily so the beans are not the problem here.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for your feedback. We are sorry to hear that your Combination Coffee and Espresso Machine stopped working after such short usage. We are happy to hear that our Customer Care Team was able to assist in replacing your unit. Please do not hesitate to contact us again if you ever need assistance.
Thank you.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Great entry level espresso machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this combo unit for 3.5 years and it still makes a solid espresso every morning. Great bang for the buck.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Ryan, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy and efficient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use, just followed instructions. Got some flavors and used skim milk and turned my boring coffee into an inexpensive treat. I use -#4 paper filters on the brew side (taste is better) and bought some ESE pods for the cappuccino maker. Great purchase for the price.
I would recommend this to a friend Rated 4 out of 5 stars
Good value, could use a couple of improvements
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice entry level all in one machine, the only complaints I have is that my carafe is flimsy and if you make a full 10 cups it may cause the handle to flex and leak when you pour which causes spillage. The unit is also a bit messy when it comes to steaming milk, maybe the positioning of the unit but otherwise it brews great coffee and espresso.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful and functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This De'Longhi Combination machine is everything that is promised. Not only does it do its job but is stylish and looks great as an addition to the look of the kitchen. Highly recommend!
I would recommend this to a friend Rated 3 out of 5 stars
4 years then died
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee maker side stopped working after 4 years. The espresso side still works but trying to make enough coffee for us just using the espresso side is a pain. Might as well buy a cheaper unit if it isn't going to last.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best of both worlds.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coffee and espresso machine. Would highly recommend to households looking for a machine that provides best of both worlds.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.East to use very pleased with this purchase would definitely recommend
I would recommend this to a friend Rated 2 out of 5 stars
After 8 months, acts like it’s 10 years old
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this machine about $50 off on Black Friday, so for around $230. I received it in Dec, it is now almost August, so we’ll say I’ve had it somewhere between 8-9 months. And it is on the fritz, after less than a year. It gets daily use, but I live alone and don’t consume more than one espresso drink most days. It’s not crazily over used or anything. But whenever I turn it on, the clock becomes possessed and jumps forward or back 12 hours. There’s no stopping it. It just flashes different times until it lands on one. Next, the frother light just doesn’t turn off any more. It blinks until I hit it maybe five times. And, from the beginning, I never knew if a blinking light meant the espresso machine was ready or still heating, as it constantly switches between turning on with a blinking light or turning on with a solid light. I just kind of guess when it’s heated up now. And finally, the most annoying and potentially dangerous grievance, the coffee maker comes on entirely randomly. I now have to unplug the machine when I’m done with it and plug it back in the next morning because I don’t want the coffee maker to come on unexpectedly and burn my house down. Maybe it’s dramatic, but I’m not taking my chances. Again, this machine has been used once a day for 8-9 months. Nothing crazy. I don’t know that you need something more expensive, but either splurge on just a nice espresso machine and buy a cheap coffee maker, or vice versa. Truly, after 8 months a machine this expensive should not be acting like it’s 10 years old. I’m buying a new machine and I don’t even think I can sell this one with the coffee maker coming on randomly. Do not buy.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 4 out of 5 stars
Good Price for a Good Coffee Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee machine brews a pot and also lets you make individual cups of coffee with steamed milk.
I would recommend this to a friend- Cons mentioned:Steamer
Rated 2 out of 5 stars
Do not recomend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for ovet a year I realized that i made a bad choice for buying it because it leaks a lot , thus attracting tiny ants underneath of the machine. Also the steamer does not stay on enough to warm & froth the milk
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, easy to use, very nice functions on it
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 2 out of 5 stars
Not Italian Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made in China. The light to indicate when the water was hot enough didn't work. The water flow doesn't stop when the proper amount has been dispensed. It just keeps flowing until your cup overflows, at which point your espresso is too diluted. Even when you shut the machine off, water continues to drip until the drip pan is overflowing. The coffee maker was okay. All the problems were with the espresso/cappuccino maker.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to learn of your disappointment regarding our Combination Coffee and Espresso machine. Customer satisfaction is very important to us and this is certainly not the level of excellence we strive to offer. We would appreciate the opportunity to connect you with one of our coffee specialists in order to find a solution to this issue. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
So glad we got this dual coffee/espresso machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the quality of coffee/espresso this machine produces. Great price point, love the dual function. Have not experienced any issues with overfilling tray water, no control board display lights malfunctioning or slow brew time like I read in some reviews. Clean design and easy to use.
I would recommend this to a friend Rated 4 out of 5 stars
Great machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent machine. Only bad thing I have to say is it seems cheaply built but I have no issues with it so far
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 1 out of 5 stars
Stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, I loved it. Great espresso, good coffee. All of a sudden, the espresso part of the maker started making loud sounds, started working on its own in the middle of the night when it's turned off, but still plugged in. I tried calling the customer support, but it's been a week, and i can not get to them. I paid around $300 for it, used it a couple of months over a year, and boom! It stopped working. Sad, but Delonghi company is terrible. I had a gifted grill from them that was not grilling, 5 years later, I got this machine and it stopped working so soon. Will try again to see if they can fix it.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. It is disappointing that you are having this experience, and we would appreciate the opportunity to assist you with this matter. Please contact us M-F between 9a.m. and 8 p.m. at 800-322-3848. Thank you.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
DeLonghi Coffee Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product - love the coffee pot and it's nice to have one machine do it all!!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue making delicious coffee drinks with our De'Longhi Combination Coffee and Espresso Machine. Thank you.
Rated 5 out of 5 stars
Great combo for your coffee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great if you like to make your own lattes and like to have everything in one spot. It’s good to know the measurements before purchase to be sure you cabinet space for your coffee center.
I would recommend this to a friendRated 1 out of 5 stars
Faulty electronics due to poor sealing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. After buying an earlier version of this machine in December 2020, it broke. Steam leaked into the electronics panel and water condensed causing a short. This broke after about a year. This current version was purchased in 2022 and failed in May 2024. This time it was the coffee pot and not being able to start the automatic drip. I surmise it was steam from the coffee pot that leaked into the electronics panel again. This is in addition to the steam mechanism again not being able to work for almost a year.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Rated 5 out of 5 stars
Great coffee maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with BB service and delivery. Had issues finding this machine. Received this before I expected it.
I would recommend this to a friend





