Customer Ratings & Reviews
- Model:
- ECAM37095TI
- SKU:
- 6472004
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Dinamica Plus Connected Fully Automatic Espresso Machine for its excellent coffee quality and ease of use. The built-in grinder is also a well-received feature, and users appreciate the hassle-free cleaning and maintenance. Some customers find the price a bit high and the water reservoir small, while others have noted issues with the mobile app's connectivity.
This summary was generated by AI based on customer reviews.
Great coffe with some cutbacks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee, bluetooth functionality is basically non usuable, also you cannot do 2 coffes at the same time.
I would recommend this to a friendI m excited to try soon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine but was delivery broken! Take forever to deal with delingh but Best Buy help me a lot to get quicker! I m waiting for new one and I m excited to try soon
No, I would not recommend this to a friend- Cons mentioned:Price
Bed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doenst worth the money i wouldnt buyy it its not good
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Monster,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Coffee quality
Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not User friendly! Good coffee though! Still haven’t figured out where to put ground coffee… and can’t set coffee for morning because it does a stupid rinse cycle every time it turns on!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Best coffee Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best coffee machine ever have in 65 years I am 72 years old god bless this company
I would recommend this to a friendLove this thing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Searched for a long time for a great all in one espresso machine. This is it!
I would recommend this to a friendLove it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had it for over a year and so far it is one of the best purchases.
I would recommend this to a friendDelongi Magnifica
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought coffee machine 2 months ago. Excellent machine!!!
I would recommend this to a friendIf you like milk-based drinks, this is not for you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a Krups Barista with this machine, after a lot of research. The price point was great compared to other units with similar capabilities. Seemed like a solid unit, with good finishes, fit, etc. The problem I had was the milk temperatures. The coffee temp is adjustable, but not the milk. The hottest I was able to achieve was 120 degrees, which is at least 10 degrees below the minimum for a latte. I returned the unit and ordered a Breville Oracle Touch. It costs considerably more, but it is supposed to have a lot more flexibility as to crafting a drink. I didn’t want to keep a machine that cost that much that left me less than happy.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Chris, we are very sorry to hear you were not fully satisfied with our Automatic Espresso Machine. We understand this has caused you to return your unit, but if we can be of any assistance in finding you a unit suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife!! I love it jaust as much!!!
I would recommend this to a friendCould be Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is mostly plastic. Feels flimsy and not solid. I had purchased this machine mostly to eliminate my Nespresso because the capsules were becoming very expensive. This machine grinds and provides a decent crema but it’s just not built that great. I wish that for the money you could expect more.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are sorry to hear our Automatic Espresso Machine did not meet your heating expectations. We will always be dedicated to your satisfaction, so if we can be of any assistance finding you a unit suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Delonghi coffee maker plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Delonghi coffee maker plus. Thanks brain
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Abdullah, we hope you continue to be fully satisfied with our De'Longhi Dinamica Plus Automatic Espresso Machine. Thank you.
No Americano setting
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the espresso Delonghi produces but this machine can not do Americanos which makes it a deal breaker for me. At ~$2k I want a one-button Americano. So my solution is to go with the Magnifica. Otherwise this is a great.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Stephen,
Thank you for taking the time to comment. We appreciate the things you do like about the Dinamica Plus, but we also regret to hear we have disappointed you as well. Other than the Magnifica, we also have the Eletta Explore that has the Americano available as a one-touch recipe.
Thank you.
5 Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine for just about any hot drink/iced.
I would recommend this to a friend- Pros mentioned:Coffee quality
Only lasts a year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes great coffee but a bad design. After one year I could not make two cups of coffee in a row or if I did the system clean it wouldn't work for two days afterwards. I think the problem was that the internal sensor would overheat. Bad product for so much money
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Croppyboy,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Coffee quality
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as adverised the the breat milk it makes is wonderful. I thought id light my money on fir but wasting on this was a way better choice
I would recommend this to a friend - Pros mentioned:Coffee quality
Very bad milk frothing considering the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the investment, milk frothing make warm/cold milk. The machine makes good espresso only which you can get from much cheaper options available. Other drinks like latte and cappuccino are absolutely the worse i tried. I returned the machine
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Feras, we are very sorry to hear you had this experience with our Automatic Espresso Machine, and to know you are experiencing difficulty with your milk frother is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot this issue with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Luke Warm Coffee at $1500
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have made multiple calls to DeLonghi since I bought it 10 days ago, as I am not getting the desired coffee temperature. Spoken to 4 different representatives' and all 4 have said different default coffee dispensing temperatures! I am unable to make a regular black coffee higher than 145 degrees! Milk based coffee at best is just LUKE WARM! Every drink I have made goes into the microwave before consuming. Not everything is bad...the construction is really solid and so is the touch screen, it's all beautiful from the outside; but the end product is what I ultimately care about, which is very disappointing for me. I am returning it…
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we are very sorry to hear you had this experience with your Automatic Espresso Machine. Our team will always remain committed to your satisfaction, so we would appreciate the opportunity to reconnect with you regarding your unit. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
Not worth the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rinse function doesn't go into the hole of the drip pan, and water would run over onto the counter. I thought it was a fluke and returned it for another. The second new machine did the same thing... the rinse would just miss the drain hole and run water over the counter again. Additionally, I couldn't get the machine to link via Bluetooth. Not sure if this is a design flow but would not recommend this machine.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
- Pros mentioned:Coffee quality
Great Machine but steep price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the Rolls Royce of coffee makers. That says it all
I would recommend this to a friend