Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$339.99
Save $1,359.96
The comparable value is $1,699.95

Customer reviews

Rating 4.5 out of 5 stars with 232 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Dinamica Plus Connected Fully Automatic Espresso Machine for its excellent coffee quality and ease of use. The built-in grinder is also a well-received feature, and users appreciate the hassle-free cleaning and maintenance. Some customers find the price a bit high and the water reservoir small, while others have noted issues with the mobile app's connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 232 reviews
  • Pros mentioned:
    Ease of use, Grinder

    Rated 5 out of 5 stars

    SO HAPPY WE BOUGHT THIS!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a fully automatic espresso/coffee machine that would grind beans with many option for different drinks without spending 2-4K. This is where the research led us. Only caveat is to be patient in the first few weeks when finding the perfect way to make your desired drinks. But once you do, it is so more fun and cuts down the trips to pricey coffee shops.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome coffee pot

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with our coffee pot! The best coffee pot ever! Love how we each have our own profiles and the ability to create and make our drinks to our preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Our older machine which was a Nespresso De'Longhi was broken after 8 years and we switched to this one. I am really happy that I no longer have to rely on the capsules. The coffee quality is amazing and and the lattes, macchiatos etc. come out great. The only item that I can say is a bit irritating is the constant system cleaning/filtering before and after so I have to keep a cup for this next to the machine. Otherwise, so far so good!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Love this Machine- just wish coffee was warmer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this machine several times a day and love the coffee it makes. The only complaint I have is that the coffee doesn’t get that hot but if you warm the cup and coffee after it’s better. Taste wise, it’s a great machine. We use filtered water from our Brita to avoid residue in the machine. They also recommend to avoid dark coffee beans because the dark oils clog the burr.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to fully meet your expectations this time. We consider every concern when designing our units or creating our policies, and we will note your observations for future reference. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use, makes delicious coffee. Haven’t used the app much, to be honest. BestBuy customer service is great, and offered me to replace the milk tube that I lost.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank

    Rated 5 out of 5 stars

    Complete coffee control

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just received the coffee maker, and after playing with it for a little bit, I'm completely sold. My coffee comes out nice and hot, and you have to remember if you only shoot two ounces of coffee and the rest is cream, it's going to be cold. With a little tweaking in the app and adding more coffee and less milk is a perfect cup of coffee. I'm running lavazza beans and grind setting from Delonghi is perfect. Setup is a breeze and the coffee tastes wonderful. Machine is much quieter than the breville. Overall, I am happy with my purchase. A plumbed water line would be a nice, you will be filling the water often if your a heavy coffee drinker. Always have a extra cup sitting on the side, since it cleans itself after every time you use the lattego. And as well as when you shut the machine down. My internet is strong and no issues with connectivity. Go for it, you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best Espresso Machine for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine. Easy to use, Coffee is hot.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    The DeLonghi Dinamica is Fabulous!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re shopping around because you want to ensure tuebmachine you buy is quality, lasting, and worth your hard earned money, you can stop right here. The Dinamica Plus can be fine tuned using the app, is easy to customize on the machine itself, makes perfect shots with great crema, and produces amazingly tunable foam for lattes, capucinos, and hot milk.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are. DeLonghiResponse

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best coffee!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My own personalized Starbucks! It worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my morning coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use. Just press the cup size and strength of your coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    De'Longhi - Dinamica Pluss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coffee and currently have a non-automatic espresso machine that takes forever to warm up. I thought I would never purchase anything like this but wanted something quicker and more convenient. After doing research and deciding on a budget, I chose the Delonghi - Dinamica Plus. I couldn't be happier. This machine makes great coffee drinks and is so easy to use. If you want great tasting coffee made with ease, I highly recommend this machine. Remember to purchase good, fresh coffee beans though. If it is good for Brad Pitt, it will be great for you. But you don't have to take my word for it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to be able to make lattes and other coffee drinks at home. Very handy. Replacement parts are *expensive,*, but it was worth it to buy a second carafe so we can have oat milk in one & whole milk in the other, ready to use as needed. Easy to use ground coffee or whole beans & you can set your preferences per user.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Christopher, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    De'Longhi Dinamica Plus Is Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried ordering this from De'Longhi and had issues with their outdated site so I ordered it from Best Buy and I am so glad. They had it in store extremely fast for me to pick up. I sent a couple of emails to De'Longhi without response so I don't think their customer service will be what I would expect, but I am amazed by their product. This is by far the best coffee machine I have ever owned and I am so glad I upgraded to a De'Longhi. I hope and pray it never breaks because I think I'll be out of luck if it does, but I'm going to enjoy every drop of coffee I get from it until it does.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Works for expreso lovers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and makes great espressos. I am used to the ease of regular coffee pots and a large reusable coffee bags. I am Colombian raised and enjoy cofre in the morning and at evenings (cafe con leche). Unfortunately for me there are a few things I couldn’t get to work or that didn’t meet my expectations. I like a decent sized coffee cup. A few ounces maybe 8-10 at least and have some heated milk with that. This machine didn’t seem to produce more than a small tiny cup. I understand expresó but every setting I tried would only yield a few ounces. If you are happy having to make about four coffees to fill a regular sized cup then enjoy it, is good coffee but this didn’t worked out for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great all in one Espresso machine!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Espresso Machine! I've kicked my Starbucks habit and moved it to home! Machine works well. Very easy to clean. I brew both regular and decaf (using the port that you can put ground coffee into). I make a cappuccino and leave the creamer in the container and store the container in the fridge. No issues at all. Digital display is easy to follow and intuitive. Happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Mobile app

    Rated 4 out of 5 stars

    Pretty good machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a nice machine but I did end up returning it. If you really like milk drinks and don’t mind a little extra cleanup then this is the machine for you. We realized that we weren’t the right clientele for this unit. We just enjoy a good cup of coffee…freshly ground and straight black. The flat whites and cappuccinos were good for an occasional change-up (as long as you don’t mind the milk/foam temperature warm; not hot) but not worth it to us for the price paid. I do have to say that the App is way to finicky and slow in regards to connecting with Bluetooth and shouldn’t be necessary to use the machine the way you want. We now have a Moccamaster that only makes a fresh pot of coffee and we’re happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Who loves coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off. I love coffee. Probably drink too much of it. And this machine has been amazing. Once I got all my drinks customized it has been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Automatic Espresso Machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this machine for quarter of the year now, I can say that this product is very worth it. I can't live without this product anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but I don't find it attractive. I am very pleased with how easy it is to make my favorite coffee beverages, and even with using vegan milks. However, I wish they did better with design. I would have loved an ivory or light color. Its nice that the milk carafe is insulated as well. I do wish the coffee maker was taller as I can not fit a regular travel mug (16oz) underneath but have to instead pour it into it from a cup instead. The bottom metal plate that the mug sits on does scratch easily which is a shame. The construction of some parts feel cheap, a lot of plastic parts. Overall, it is very nice but very costly. Wish they did a little more for design and construction quality.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, thank you for sharing your feedback regarding our De'Longhi Dynamic Plus. Your satisfaction will always be our top priority, so if you ever require any assistance with your unit, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee everytime time!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great no fuss machine for people who dont want to mess around too much and just want to enjoy good coffee. Its fully automated and once you twrak to your settings, all you need to donis push the button and thats it. Saves so much time in the morning. Takes very less counter space and the display gives all the instruction right down to maintenance. A but expensive but you are paying for the convenience. Wish it did a cold foam but not a deal breaker.

    I would recommend this to a friend