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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 227 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Dinamica Plus Connected Fully Automatic Espresso Machine for its exceptional coffee quality, user-friendly interface, and self-cleaning function. Many users rave about the delicious coffee it produces, comparing it favorably to coffee shop beverages. The machine's ease of use and simple maintenance are also highly praised, with several customers highlighting its intuitive touch screen and effortless cleaning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 227 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee everytime time!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great no fuss machine for people who dont want to mess around too much and just want to enjoy good coffee. Its fully automated and once you twrak to your settings, all you need to donis push the button and thats it. Saves so much time in the morning. Takes very less counter space and the display gives all the instruction right down to maintenance. A but expensive but you are paying for the convenience. Wish it did a cold foam but not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long term review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this for over 8 months now and still makes great coffee. One of the biggest problems with past machines was always the descaling. It never seemed to work well for other machines. This one works as well as day one as far as taste of the coffee. Very customizable if you use the app, but honestly even just on the screen you have the option to brew more coffee or milk while the machine is making your coffee, so you wouldn't even need to fool with the customizations if you didn't want to. I like the ability to easily change the grind of the bean and the intensity though. I would buy this again in a heartbeat.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Christian, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Your feedback is incredibly important to us as it helps us continue to improve and provide the best possible experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good for casual coffee drinker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Makes good coffee milk coffee. Same as the newer models.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Much more than just an espresso machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great cup of coffee and easy to use. Nothing bad to say.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Delonghi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Easy to navigate and perfect java every time!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Another excellent coffee maker from De'Longhi!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a De'Longhi Magnifica for over 15 years. It was still working but gave it to a friend after picking up the Dinamica Plus. This machine is faster and quieter than the original one we had. Makes great coffee. The milk frother does need cleaning every week.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Deliver delicious coffee and latte.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Arnaud, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 3 out of 5 stars

    Stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this now for 2 months and it stopped working yesterday. Love the machine and the way it makes different coffees. Very user friendly. However, for $1,700 I would expect it to last much longer. I've seen a few other reviews about this same issue. Now it's a pain in the rear to return it to get it fixed and be without a good machine for weeks. Disappointed.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for taking the time to reach out and express your concerns. We regret to hear that your Dinamica Plus stopped working after such short usage. We try very hard to make our customer's experience enjoyable and we are sorry we fell short this time. We can assure you that we will take great care in repairing and returning your unit in a timely manner. We hope to have you enjoying your coffee again soon.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    If you love coffee, get this!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine is the best! Makes some amazing coffee, and it’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Outstanding Coffeemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffeemaker that does it all!! It makes great tasting coffee and espresso. Also makes lattes and cappuccinos all with just one touch of a button.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daunting Coming from Keurig - But We Made It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to this from a Keurig, so, yes, there was a pretty steep learning curve. After figuring out how to set each of our preferences for the available drinks (there are many), it's pretty straight-forward. Have to say, the ability for each of us to create our own settings it worth its weight in gold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grinder

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!! Does everything for you!! Best thing for coffee / cappuccino lovers !

    I would recommend this to a friend
  • Pros mentioned:
    Grinder

    Rated 5 out of 5 stars

    Love a first brew

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lifesaver. Although expensive, I have yet to go to a coffee shop since I purchased it 2 years ago (2022). So far it has been working great and better than the k cups or Nespresso pods. It has so many options to choose from! I would purchase all over again!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the machine, it’s our first espresso machine and we had a drip machine before this. I drink more hot coffee now than I ever have I’m in love with the thing. Anyone that says it’s loud doesn’t have children. I’ve only had it about a month so time will tell with the descaling and all of that. Only down side is you can’t put anything over about 5.5 inches under it cup wise, and the iced coffee feature is a waste imo but I may be doing something wrong. I just make iced espresso and cool it with cream first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good unit .. but unsure if the price is worth it .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this about a month or so back & I have mixed feelings ... Pros: - Intuitive - Recipe creation - Profiles - BT (to start machine remotely) Cons: - Water tank needs to be filled every 3 days (with about 2 coffee cups a day & one cappuccino) - Descaling process --- uses a LOT ... LOT of water... requires you to fill the tank 2 times during this cycle - Hot water spout - Be careful this can easily get misplaced/lost. - Microwave operation affects the unit. I get error codes; or the unit recycles.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, thank you for sharing your feedback regarding our De'Longhi Dinamica Automatic Espresso Machine. If you ever have any questions or concerns, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A real upgrade! Super Happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from a Breville coffee machine. This is super smooth to use! Very low maintenance in general and get the job done! Would recommend to anyone! This is the second in the family... my brother use it in a store and server ~20 coffees per day for the last 3 years without a single issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker , easy to use , easy to clean

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Thomas, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best inversion for make the best coffee. Easy to use, and clean.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Steven, Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Pricey, but good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, other than the fact that this unit is pretty pricey, (it will pay for itself if you get your latte at home instead of at the drive through), the much touted wifi is truly useless. The idea of using your app to make your coffee before you get out of bed is blown out of the water when you realize the first thing the machine does when it comes on is rinse itself. So, unless you want the rinse water as part of your morning coffee, this just doesn't happen. What this machine does do very well is make very good coffee. Where could it be improved? Well, you have to make sure you check the water and milk levels in the tanks and the bean quantity in the hopper before you select your coffee. Otherwise, the machine will start the cup and only let you know if it is short of water or coffee after it has wasted a cup. For the water level, a simple float in the tank that would tell you on the front panel if you needed to add water would be great. Perhaps a small spring switch to let you know upfront if the hopper needs beans as well. Are these being nit picky, on a $100 coffee maker yes, but on one that is well north of $1000, absolutely not. It is a good machine, but for this kind of money, it should be an outstanding machine. I would not recommend this machine unless it is heavily discounted.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, your satisfaction will always be our top priority, so please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website if you have any questions or concerns regarding your unit. Our website is www.delonghi.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Starbuck's

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way it works , I feel like I'm at Starbucks but saving money .

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

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