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Customer Ratings & Reviews

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$1,359.99
Save $339.96
Comp. Value: $1,699.95

Customer reviews

Rating 4.5 out of 5 stars with 232 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Dinamica Plus Connected Fully Automatic Espresso Machine for its excellent coffee quality and ease of use. The built-in grinder is also a well-received feature, and users appreciate the hassle-free cleaning and maintenance. Some customers find the price a bit high and the water reservoir small, while others have noted issues with the mobile app's connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 232 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love this De’Longhi Espresso Machine!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is next level with at home coffee. What an amazing machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Delonghi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good espresso machine, stylish and lot of features. Big color touch screen, easy to use.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Jack, it's great to know you found our De'Longhi Dinamica Plus Espresso Machine easy to use. Thank you. DeLonghiResponse

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, it takes a while to try out all the options available, I like it very much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it .. easy to use and clean. Best cappuccino and espresso!!’

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Dinamica

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee quality is excellent , but it needs more work on it to be smart Machine .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Use it everyday. Better than any coffee . Easy to use and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La mejor cafetera automática

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maravillosa cafetera! Recomendada 100% una excelente compra.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Arnel,Thank you for taking the time to give your machine such a wonderful rating! We truly value hearing from our customers, especially when they share our passion for our products. Enjoy! DeLonghiResponse

  • Rated 4 out of 5 stars

    Broad range of drinks, but they could be hotter.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient machine as it makes just about any espresso drink you can think of. Very pricey so look for a deal before buying. My only complaint is the drinks simply are not hot enough, even at the highest temp setting.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    good coffee machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good quality, use for half a year, very satisfied.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to enjoy the automatic coffee making capability of our De'Longhi Dinamica Plus Espresso Machine. Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    Delonghi espresso maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffeemaker! Who needs Starbucks, you can make your favorite lattes, cappuccinos, etc. You can grind your favorite beans to perfection. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best IMO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent coffee maker. It is very versatile and easy to use. The only drawback is the relatively small water tank which requires constant refilling for us heavy coffee drinkers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coffee machine!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this coffee machine daily for the last five years!!! So happy with the product!!! Just bought another one as a gift for my niece!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew tired of using the Nespresso and being forced to buy a specific coffee. I'm very happy with the switch. It is by far the best automatic coffee maker I've ever owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this through BestBuy and the process was easy, and the coffee maker was great while it worked. Less than a year in it stopped grinding coffee bean and I tried everything to resolve the issue but was unable to. I then reached out to customer support (Delonghi) who help to trouble shoot it and identified that it couldn't be repaired. Told me they would send an email and asked me to provide information which I did. It has been a month and a half of them ignoring me, failing to respond to emails, failing to follow up, and hanging up when tried to call (after waiting 40 minutes on the phone). Their customer service is terrible especially for this expensive of a machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We're all a little bougie sometimes...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new coffee maker...it's like having a Starbucks in our kitchen. Got to admit that I never imagined spending that on a coffee machine, but having an automatic cappuccino with the froth done for me is pretty worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Best Buy ever”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic buy! My nephew and niece have made mor than 25 types of different cups of coffee, better than my own Jura 8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you so much

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% happy happy super super super I am happy I buy this product. I’m satisfied summation for this coffee maker. It’s working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine around 5 months ago and the screen is going blank. I would’ve given this espresso machine a 5 star review because of the great tasting coffee and the ease of use. I’m very disappointed because I decided to make a bigger ticket purchase thinking I would get a quality machine that would last me several years. This was the first time I bought a De’Longhi and I don’t think it was worth it.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. DeLonghiResponse

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine. Griding and extracting, frothing, user interface....all terrific.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited at first, but after multiple uses I am not impressed. I have watched the video tutorials and read instructions on how to fine tune the grinder and it always seems like it is too bitter. I thought it was the brand of coffee beans I was using , but I’ve tried multiple brands. It will also randomly smoke when it grinds the coffee beans. Also I don’t understand the hype and convenience with the milk container but once again I am Not impressed with the foam. There is only 3 settings steamed milk, almost foam, and airy foam. It leaves no room for customization.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.

      Thank you. DeLonghiResponse