Customer Ratings & Reviews

I have been buying different Machines for years this one by far is the Best .The key to longevity is maintance monthly and NOT using oily beans.I love the functionality, and 52 different settings I drink coffe,lattes,Cappuccinos,expresso,flats and my wife uses the ground slot for decaffeinated Drinks

Great product so far. Lots of customization options, no fuss, and great tasting drinks.

This is the best espresso machine so far - we have been using it for the past month and have been very impressed!

This machine is next level. Makes excellent hot and cold drinks. We use it daily. Love it!

We have been very impressed with this product. The milk options are fantastic. Do not buy this if you are serious about wanting the app to work - that is pretty useless. It still gets a five because of the great expresso!

One touch and it makes you ANYTHING Starbucks can, but better. Get good beans and you’ll be skipping coffee stops. Get the warranty because it’s $2,000.00!!! Make sure you clean it regularly.

We bought this for ourselves for Christmas and so glad we did. Takes a little to get used to but when you do you can make anything that you usually get at your favorite coffee shop and for half the price.

Outstanding machine. I cant say enough about how good this works for our family

Coming from a manual Breville Barista machine, I had high hopes that the De'Longhi Eletta Explore would streamline my morning routine and save precious time without sacrificing quality. My goal was to replicate the excellent coffee I was already making, but with the convenience of a fully automatic system. One thing that I especially do not like about the De'Longhi machines is the cheap feeling plastic material that they use. I thought that I would get over this, but I never did. Unfortunately, my experience was a little shaky from the start. The Wi-Fi connectivity wasn't seamless out of the box, requiring troubleshooting. More importantly, even when using the exact same beans that I love in my Breville, I could never get the taste of the espresso to match the richness and depth I was accustomed to, which was a major disappointment. My primary drink is a latte, and this is where the machine ultimately failed to meet my expectations. Over a two-week period of testing, I experimented with all the available settings but consistently ran into the same issues. The lattes produced were never sufficiently warm, often coming out at a lukewarm temperature that was far from enjoyable. This experience led me to research further, and I've come to realize that many superautomatic machines seem to have a technical limitation when it comes to producing lattes, struggling to replicate the powerful steam and texturing capabilities of a manual wand. Ultimately, after two weeks of trying to dial it in, I gave up. While the De'Longhi Eletta Explore boasts an impressive array of features, including a cold brew function, it just wasn't the right fit for my specific needs. It might be a good choice for those who prefer straight espresso, americanos, or other non-milk-based drinks, but for a dedicated latte drinker, it fell short. I ended up returning the machine and am now back on the hunt for a superautomatic that can truly deliver a satisfying latte at home.

Great Espresso Machine - easy to operate and produced excellent beverages!

Great purchase love this brew system will recomend.

Ordered for the office at work about a month ago. Worked great for about 3-4 weeks until the first de-scaling process. After that, the hot milk frothing carafe could no longer get the milk up the straw and into the frothing segment. Disappointing to have this happen after only one month of use. Seems like this is a common issue with this model + carafe. Otherwise, the machine works well. However, the ability froth milk to different levels was a significant reason we made this nearly $2,000 purchase.

I couldnt believe I spent this much money on a coffee machine. Best splurge ever ! This machine is absolutely amazing !

I buy too many machine before just machine I like it very easy to use

Best purchase ever! Makes great coffees and so easy to use and clean.

The De’Longhi Eletta Explore is my first automatic coffee machine, and I couldn’t be happier. It’s easy to use, makes delicious coffee, and feels like a luxury upgrade to my mornings. Totally worth it!

Before this Delonghi, we had a Ninja coffee maker. We were very satisfied eith it for the convenience. Couple months ago, we want to try something different. Finally we landed on this coffee maket. It is as convenient as our previous one and much better coffee taste! We love this new coffee maker.

The product is great. Dealing with Best Buy is terrible. Definitely not the same company from years ago. At this point there is little compelling reason to use Best Buy over Amazon. Shipping and tracking is useless and the time to ship an item had me questioning if I was getting ripped off.

First one came with broken plastic every where in the machine and outside the machine, returned and bought a new one and that one doesn’t work. Best buy has been striking out with everything! Used to be our favorite place but can’t get anything right lately!

Just got it today (Jan 23) and pulled a broken unit out of the box. The plastic pusce of the base had a big crack in it and the side of the machine had come apart from its housing clips so who knows whats busted internally. Bringing it back and getting a replacement.