Customer Ratings & Reviews
- Model:
- EC9255M
- SKU:
- 6573737
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the La Specialista Arte Evo Espresso Machine with Cold Brew for its ease of use, cold brew capability, and steam wand. Many users appreciate how simple it is to operate, even for beginners, and they rave about the delicious cold brew it produces. The steam wand is also a hit, with users praising its power and ability to create silky micro-foam. However, some customers have expressed concerns about the grinder, with a few reporting issues after only a short period of use. Additionally, some users have mentioned that there is a bit of a learning curve when it comes to using the machine, especially for those who are new to manual espresso machines.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are liking our new countertop coffee maker. Nice that you can make 1 cup at a time. That was important to us. Still a far cry from our built in Miele but not bad for the price.
I would recommend this to a friend Finicky machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Construction seems to be moderate quality. The grind selection especially seems to be cheap, but the rest is built sturdy. This machine is very hard to dial in. Part of the problem is the grinder has large steps, resulting in ground that's either too coarse or too fine. The pressure dial is pretty useless, you can be in the "optimal" zone and have the coffee be all over the place. In fact, I'm writing this review drinking some extremely over extracted espresso. I don't drink cold brew so I can't comment on that front.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Great Coffee maker at home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this coffee maker! Smell so great! Taste so much better!! We enjoy every morning!! And anytime we want!!
I would recommend this to a friendCold Brew is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great but too manual, Need more automation please. Now
I would recommend this to a friendImpossible to repair! To be tossed after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this machine for 3 years. Many issues and recently the grinder stopped working and right after the all machine was dead ! I contacted the DELONGHI assistance for our area and they said that they repair ALL Delonghi machines BUT NOT THIS ONE. SO I will have to toss it... I spent almost 900$ 3 years ago and it is a real shame.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.