Customer Ratings & Reviews
- Model:
- EC9355M
- SKU:
- 6472504
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the La Specialista Prestigio Espresso Machine for its excellent coffee quality, ease of use, and built-in grinder. Many appreciate the dual heating system and sleek design, while some users mention challenges with pressure, performance consistency, and the machine's size. A few also point out issues with the bean hopper and descaling process. Overall, the machine receives positive feedback for its brewing capabilities and convenience features, but some users experienced issues with certain aspects of its functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee qualityCons mentioned:Bean hopper
No more coffee shops
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get the hang of it you wont be spending money at coffee shops. It does have a learning curve that can be overcome with practice and youtube. I have 2 gripes. I am not a fan of the plastic components on the machine; it can feel cheap. The bean hopper on top cannot be taken off without having to spill the beans. The milk frother is amazing and the boot up time is super fast.
I would recommend this to a friend Excellent Machine as Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine, bought for my uncle's family as Christmas gift and he LOVED it! A little different from my Breville machine & takes some time to get familiar with, then he is using it at least twice a day. Very happy the machine is a perfect match. BTW, it has a built-in tamping feature which is very convenient.
I would recommend this to a friend- Cons mentioned:Descaling, Pressure
Don’t do it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 years. Piece of crap now. Descaling does'nt work, tablets don't work and pressure is gone! Don't buy, it will be discontinued soon.
No, I would not recommend this to a friend - Pros mentioned:Coffee quality, Ease of use
Good machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good espresso machine, good quality, easy to use, love it
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Coffee quality
The best Espresso & Cappuccino
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new espresso machine. I had another De'Longhi machine but this one go beyond. The previous machine I spend $300 and this machine was almost $900 yet you sure can tell the difference. If you want an amazing espresso or cappuccino? This is the machine as good as $5000 machines
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the easiest product i have used and great price
I would recommend this to a friend- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this espresso machine for my bf and he absolutely loves it! Over a year later and he still uses it!
I would recommend this to a friend - Pros mentioned:Coffee quality
Coffe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee machine is excellent. Now every morning I feel like I’m in a coffee shop. The coffee produced is very tasty and the machine is very reliable. I recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Expresso Machines
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love this machine! Very easy-to-use and well worth it. Looked at other ones that were toooo expensive and choose this one. Love all the features.
I would recommend this to a friend - Pros mentioned:Coffee quality
De longhi La specialista Espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for over a month and I love it! I make espressos, latte , americano and coffee. I like the built in tamping arm. If you forget to tamp you can cheat by switching off the power and tamp that way the grinder does not over fill Overall very pleased
I would recommend this to a friend - Pros mentioned:Coffee quality
No regrets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The espresso machine is Excellent! It's been used to make espressos, coffee, tea, and hot chocolate. It's a significant upgrade from our previous Moka Pot. I hesitated for a while due to the expensive price, but this is a quality machine that will be used for months/years to come.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make excellent espresso with our De'Longhi La Specialista Prestige Espresso Machine for years to come. Thank you.
- Pros mentioned:Coffee quality
Espressos at home
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great espresso machine. We had been looking for an espresso machine to keep us away from the mermaids and this has done the trick. Dare I say our brew are superior to the mermaids. Buy good beans and this little guy will not disappoint.
I would recommend this to a friend - Pros mentioned:Coffee quality
Tastes good like an espresso should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great tasting coffee and espresso once you learn the process.
I would recommend this to a friend Good machine, little quirky
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for your money. Has some settings which make the machine not work well. You can overfill the ground espresso, for instance, which can essentially shut the machine down. But when you have it calibrated well, it works beautifully.
I would recommend this to a friend- Pros mentioned:Coffee quality
Expresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coffee machine. Super consistent espresso drinks. So glad we splurged and bought this.
I would recommend this to a friend La Specialista Prestigio Espresso review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great machine. If buyer is able, spend 200 more and get the successor to this machine because it takes care of several cons of this machine. Example, not being able to take the bean caddy off without the beans falling out. When removing the grind cleaning hatch, it will scratch the chrome on bean caddy as well as remove grinders #'s. De'Longhi is aware of these flaws and corrected them.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, thank you for reaching out and providing your feedback regarding our De'Longhi La Specialista Prestigio Espresso Machine. Your insights help make us better every day. Your satisfaction will always be our top priority, so if you ever require assistance with your unit, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.
- Pros mentioned:Coffee qualityCons mentioned:Descaling
Not a good machine - BEWARE!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke inside of 90 days!!! In my secind machine!!! After trying to set up the first one that didn’t work I got the second machine to work and coffee was good. But in 60 days it was wanting me to descale so I did and not it is stuck in descale mode OVER AND OVER AND OVER AND OVER again and no way to get it back working again. I think I am going back to buying Breville that I wanted to begin with.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Thank you so much for taking the time to leave us feedback! We are sorry to hear of your experience with your La Specialista. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly coffee specialists who will be happy to troubleshoot this experience with you. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm Est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. Thank you.
- Pros mentioned:Coffee quality
GReat home unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine, just be on top of cleaning it so the grinder doesn't clog. Makes excellent coffee. Use a DRY bean. Like Lavazza Super Crema.
I would recommend this to a friend - Pros mentioned:Grinder
Best start for the day
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved this machine and great start for a great fay with this one , and the beans also we can grind with the perfect amount
I would recommend this to a friend - Pros mentioned:Coffee quality
Best coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our delonghi. We don’t need to spend on Starbucks anymore. We feel like we have our own barista 24/7. The convenience is to die for and the quality of coffee each time is so precise. Am in love
I would recommend this to a friend