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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $499.95
The comparable value price is $599.95

Customer reviews

Rating 3.9 out of 5 stars with 206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers admire the TrueBrew Automatic Single Serve Coffee Maker's excellent coffee quality and ease of use, with many praising its ability to produce delicious coffee and its user-friendly design. The built-in grinder is also a popular feature, appreciated for its convenience and space-saving design. However, some users point out that the machine is loud and requires frequent cleaning, and that the water tank could be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 206 reviews
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is good, but every time you need to open the machine to empty there’s coffee water and grinds that leak out. They also charge 100$ more for stainless steel but the entire machine aside for 2 little strips in front is plastic. Makes a good cup of coffee but for the price a bit disappointed by the look and constant clean up.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello PatrickS,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Low Value for the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating based on Value for Money When working, the machine makes excellent drip coffee. Super convenient grinding just the right amount of beans to the perfect granulation with the right amount of extraction. I love it. I would prefer an even bigger water reservoir and bigger receptacle so that I'm not having to refill water and empty the thing so often. I don't care if the machine has to be bigger to accommodate that. I've had mine about 10 months and already the heating element has gone bad. It does not make hot coffee anymore. For $500 before tax & shipping, the useful life was only 10 months. I expected much better. Took some doing getting in touch with the manufacturer to get assistance. We did a live video call where I demo'd the issue. Inside of a week, they've sent packing materials so that I can send the thing back for them to fix. No idea how long this is going to take. Unacceptable IMO. I don't mind sending it back, but send me a working replacement, they can keep the faulty one they sent me.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    So great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine mad me a coffee snob. =)) I love how it grinds the beans and the taste is so fresh. I will never go back to pods again.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and makes a strong pot of coffee, I have had it for 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    More Cons than Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a feature rich item, but I wish I spent a 5th of the money and bought a Keurig, as this is basically a glorified version. Pros (compared to what others offer): - It grinds fresh beans Cons: - The coffee is weak, and you can’t adjust it - It doesn’t tell you something needs taking care of when it finishes a cup, it waits until you are trying to brew the next. And this prevents the auto brew from starting. - It takes a bit to turn on, but you can’t change any settings unless it’s ready to brew. - It’s LOUD - The little reservoirs designed to catch water used to flush the system and used grounds don’t catch everything, so when you add the above up you have to be prepared to hAve your routine be: turn on and wait, get action item (full grounds), open machine, empty containers, clean the mess that comes out when you open the machine, put back together, wait for coffee, drink coffee.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello JamesE,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great coffee, if only it wouldn’t break down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the coffee this machine produces, and we like that we can set the temperature and brew strength. The only reason I cannot give it 5 stars is that I’ve gotten 2 replacements because an internal component stops working after 30 days. Fingers crossed that the third time’s the charm and this machine lasts a long time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level, Water tank size

    Rated 2 out of 5 stars

    Noisy and Annoying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the nosiest machines ever and it is in need of constant cleaning. I can only make 3 8oz cups of coffee before the overflow water container light comes on to empty being not quite half-filled, I also found DeLongi Customer Service to be quite terrible, it takes 3 days to get back to you, then they want to set up a phone call and then jump through some hoops, for the cost of $500 it is sn overall disappointment.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's fast, user taste adjustable and easy to use. Get the coffee beans you like and your all set. You can make it weak or strong, long or short. You will have to try a couple different beans. If you get beans you don't like It won't taste good. It's the beans not the coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect coffee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coffee machine, the coffee tastes amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 5 stars for how easy it is to use. I believe it uses more coffee than I normally did, but I don't mind the flavor. The iced coffee is great. After 5 or so uses, it dribbles a little bit of water when you remove the front to dump the grounds. The water is minimal and easy to pick up. It's a little pricey, but it cuts down on going out for coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to run, maintenance and clean up it a breeze, also makes a great cup of coffee.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Steve, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great and it makes great coffee. However, it does have a few flaws. The water tank should have been larger. The drip nossle should be adjustable. I get coffee splattered every where and if i use the optional drop for smaller cups, the LCD fogs up. I am able to live with these flaws, but i would have given it 5 starts if it werent for what i mentioned.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fresh coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to the ability to freshly grind the beans before making a cup of coffee. I enjoy the machine and it’s capabilities as well. It is a little pricey compared to your standard machines, but the freshness makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 4 out of 5 stars

    A Great fFlavor Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works great, a little pricey. coffee is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I highly recommend this excellent unit!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit for when we have the time to enjoy a full pot. It is easy to operate and gives us a lot of options for the type of brew we want.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Thank you for your great review, Larry1959! We're glad to hear that you love the unit and appreciate its ease of operation and versatility in brewing options. It's wonderful that it enhances your coffee experience when you have the time to enjoy a full pot. If you have any favorite brewing methods or recipes, we’d love to hear about them. Happy brewing! DeLonghiResponse

  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Cleaning

    Rated 2 out of 5 stars

    Not a $500 coffee maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idea 5/5. Execution 1/5. What do i mean? The idea that you have the option to use whole beans or coffee grounds is great, but at what cost? The 5 step button sequence thats got to be right or you’ll end up canceling and wasting coffee grounds/beans. The insane mess it creates at the opening for grounds, the ground/water waste slots, the main compartment and below the machine from the water waste sloshing around and spilling over. Idk i wish i could return it or exchange it but is what it is.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Manuel, Thank you for your feedback. We are sorry to hear you are not enjoying your unit. Reviews like yours are very important to us as we are constantly working to improve our designs and policies. Thank you. DeLonghiResponse

  • Rated 3 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes a perfect coffee everyday easy to clean only issue is molding can occur inside if left untouched

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Coffee when i need it

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed from regualr drip coffee to this single serve style. First thing I noticed is my coffee tastes way better. I really enjoy being able to order up a singles erving of coffee in whatever size I need without having to do any prep.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves this and no longer goes to starbucks. huge win for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh ground coffee on every cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffeemaker with bean grinder in the market. Each cup of coffee is made with fresh ground beans with my desired strength. I just love the taste and convenience of it. Better than coffee pods.

    I would recommend this to a friend
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