Customer Ratings & Reviews

De’Longhi True Brew Automatic single coffee maker is the best coffee maker l have ever had. Coffee is perfect very time ,love the settings ,the aroma of freshly ground coffee being brewed smells like you’re walking in a coffee shop . Thank you Best Buy this product.

Unfortunately, the machine broke just after two years which was barely outside the warranty. The repair quote was $220 for what appears to be a very common issue with the infuser. It’s a great machine when it works, but there are too many components that can fail, and the company does not seem to stand behind the product.

A little tough to get going at first but once you get the hang of it, absolutely wonderful Nothing like fresh ground coffee every morning! Cleaning needs to be done after a few cups but not that bad to restart-overall, we love this machine and would recommend very highly

Works well, have to clean often, but a great machine.

This machine brews the best cup of coffee any of us have ever experienced. So good my daughter-in-law stopped buying her daily latte saving the household over $250 a months. This machine literally paid for itself in less than two months. Thank you for this wonderful coffee brewer.

Makes the best coffee ever, and easy to maintain!!

This is the best coffee maker we have ever had. Fresh brew, excellent espresso or a variety of size brews. Something for everyone in the family. We also use less coffee overall. Needs to be cleaned up daily, but it is a simple clean-up!

This is a great coffee maker. Some of the best coffee I have had, especially over ice

Cant believe we used coffee pods for so many years. Our trips to starbucks has gone down drastically, why go when such amazing coffee is at home?!

Best coffee maker!! Very expensive but worth every penny I spent on it!! I am my own Barista now!! I can make any coffee drink that I used to get at the coffee shops!!

My whole family absolutely loves this machine - I make a 8 oz. gold brew in the morning, my husband prefers an espresso, and my daughter makes herself an iced coffee.

Being a total tech member is worth it. Customer service is great at Best Buy on El Dorado.

Love that I can use for at home mug or travel mug is easy to use and makes great fresh coffee

After my second Keurig failed I decided to go with something pod less and ended up with the De'Longhi TrueBrew. This coffee maker is more money than I planned on spending but I wanted something that makes a really good cup of coffee and thought this was it. I was mistaken. The setup of the machine is simple enough, the instructions easy to follow. However, I have two main issues with the machine. First, even on the hottest temperature setting the coffee is not hot enough if you add cream, which I do. I have recently purchased a $50 single serve machine for pre-ground coffee and it blows this thing away for coffee temperature. Secondly and equally irritating is the MESS this machine makes. After only a few (3-4) cups of coffee I get the icon that tells you it's time to removed the used grounds. In opening up the machine there are two reservoirs, one for spent grounds the other for missed coffee? I don't know where the coffee is going in the process but a fair amount is going into this internal space. Maybe mine is defective but there is way more coffee going into the space than I would expect. Also, if you decide to add pre-ground coffee in the hopper at the top, be aware you only have a limited amount of time to brew that cup (couple minutes) before the system just "dumps" the coffee grounds into the machine and you have to clean up the mess. Maybe my unit is defective, I don't know but I am extremely disappointed with this machine for the money I spent.

Replaces another machine that cost three times as much and it does the same or better and includes auto shut down. Very happy with this product.

The best coffee maker I ever bought. The coffee is so rich and flavorful, I normally add creamers but this one their just no need.

Purchased 6 months ago, used daily until 2 weeks ago when started receiving infuser error anytime tried to brew a cup. Called Customer Service. After lengthy video session was told I would have to ship it off to have repaired. Would not recommend not buy again. Much more dependable units on the market.

Awesome Expresso Coffee Maker! We love it! You can enjoy a really good cup of coffee just with a push of a button.

You would think that De'longhi being known for excellent quality would have put it into this TrueBrew machine? Not the case! It brews a great cup of coffee but at such a cost. I have tried with 4 machines now. The machine makes a horrible mess on the counter, I have a natural marble kitchen counter and because this machine leaks coffee and grinds all over and under the machine my counter is forever stained and ruined. The machine breaks down and De'longhi is not willing to replace the machine they make you wait 6-10 weeks to ship it in for repair. Horrible customer service and I do not recommend this machine and my opinion is growing quickly not to support the Delonghi brand either.

Coffee is always fresh machine is easy to use easy to clean and offers different sizes